I signed up a few days ago and I have to say the signup process was very easy and without problems. One thing I noticed was that you had a separate section for Bitcoin games, so I presume that the rest of the games on the site is fiat only?
Strange thing I encountered was that it asked for my Name / Surname / Date of Birth / Gender / Adress etc.. when you go to the deposit page and that was a bit sad, because Bitcoin is all about Anonymity and if you do not require KYC information for people with a less than $3000 volume.... why then ask for their whole pedigree?
Also look like you use some strange third party to process the Crypto currency deposits, which is also unnecessary, because a lot of other casinos allow for direct deposits.
Hey! We use CoinsPaid, the major payment aggregator for crypto payments, the same as other casinos on the same technical platform (SoftSwiss).
Ok, you only answered my 1 question about the third party service provider and not the question about all the information that are asked when you want to do a simple deposit. Why not allow deposits without all those requirements and only ask for the KYC requirements when the person wants to withdraw an amount that are over that limit?
" To get access to the Cryptocurrency transactions you shall have to register an Account, disclose properly your identity and provide required documents (the list depends on the required Verification Tier/Level and used Services) to pass the KYC and Due Diligence Verification:
Signed CoinsPaid Software License and Service Agreement;
Signed CoinsPaid Tech. Support Agreement
NDA (optional)
Signed Onboarding Application Form
Signed Tech. Details Application Form
Register in the CoinsPaid System
Certificate of Incorporation
Certificate of Good Standing
Shareholders/Directors Registry
Memorandum and Articles of Association
Company OrgChart/Structure
ID/Passport/Driver License
Proof of Address
Bank Details
Bank Statement
Bank Reference Letter
Professional Reference Letter
Legal Reference Letter
Audited Financial Statement
Selfie with ID/Passport/Driver License
AML/CTF Policy
*Additional documents and/or verification may be required at own discretion of the CoinsPaid and may differ from case to case."
Source :
https://coinspaid.com/general-terms-conditions/So you are just short of a rectal exam, before you can use their service.