This is what BTC-e gave me:
117 login success login [MY IP]
15.12.13
20:51 -> this is when i logged in and realized all was lost, i have this "successful authorization"
116 login success login [MY IP]
15.12.13
19:25 -> 15 mins before withdrawal, no record of this in my email
115 login success login [MY IP]
15.12.13
08:46 -> i logged in, did some trades and there's a "successful authorization" in my mailbox
Topic: Hacked: lost all money on BTC-E. Please help!! - page 3. (Read 4154 times)
So, the ip login 15 mins before hacking was yours too? And this is really weird. I haven't use btc e before, but I assumed the email might be changed before the transation and then get changed back.
Contact btc e support and ask them if there is any changes was done in your account within the timeframe that person login until when the hacking was done
This should be btc e contacts (if it's still their current one) @btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]
Contact btc e support and ask them if there is any changes was done in your account within the timeframe that person login until when the hacking was done
This should be btc e contacts (if it's still their current one) @btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]
Yes the IPs they gave me were all mine. There was a login at 19:24, about 15 mins before the withdrawal happened but I don't think I logged in BTC-e then. Usually I would get a "Successful Authorization" email from btc-e after I log in too but there's no email like that at that time either? I checked all over my email, including trash, spams and there's no a single email from BTC-e. I highly doubt someone could bypass by 2 factor (which needed my iPhone), logged in to my btc-e, did all the trades, made the withdrawal, went to my email, confirmed the withdrawal, then deleted the email without me knowing anything. I use gmail and I check it very often.
I just don't understand if they made the trades from NMC to USD, USD to LTC, why aren't these trades on my notifications. Usually when an order is filled, it shows up on notification right? I still have all notifications from my last trades, but not these at 19:41.
I just don't understand if they made the trades from NMC to USD, USD to LTC, why aren't these trades on my notifications. Usually when an order is filled, it shows up on notification right? I still have all notifications from my last trades, but not these at 19:41.
Ask btc-e what IP did the withdrawal? Not many ways to go around the 2FA
The IPs from logs was yours?
Also if somebody have access to your email, he can delete confirmation emails. Try to ask email provider if any email was deleted
Also if somebody have access to your email, he can delete confirmation emails. Try to ask email provider if any email was deleted
Hi Lukas,
Thanks for your reply! I contacted BTC-e and all they gave me was login logs and transaction history. They said the withdrawal has been confirmed by my mail but I swear to God that I had no idea how all of this happened. Not even in my dream. I don't even bother changing my password anymore since they took all my money, there's nothing for them to take anymore. Though everytime I log in, I still need to enter the 2 factor authentication code, no idea how the heck they took my money.
I suspect it was a mistake from BTC-e but no idea. I hope the help from community here at bitcointalk.org would help me find a way. I'm almost hopeless now.
Thanks for your reply! I contacted BTC-e and all they gave me was login logs and transaction history. They said the withdrawal has been confirmed by my mail but I swear to God that I had no idea how all of this happened. Not even in my dream. I don't even bother changing my password anymore since they took all my money, there's nothing for them to take anymore. Though everytime I log in, I still need to enter the 2 factor authentication code, no idea how the heck they took my money.
I suspect it was a mistake from BTC-e but no idea. I hope the help from community here at bitcointalk.org would help me find a way. I'm almost hopeless now.
Hi Sipora,
I'm really sorry to hear what you've experienced. I understand it can be depressing since I went though something similar recently.
Anyway, the first thing that I would suggest to do is to contact btc-e and ask them on how it was done (which authentication was used and any changes in the email address)
And don't forget to change your password for the btc-e account and email, since your password might have been comprimised.
Virtual currency is something that's very hard to track, since it's the main purpose of the currency in the first place. But you can track someone who login into your account, by checking it in with the btc e website.
Hope you get to see some light from contacting btc e.
Best wishes,
Lukas
I'm really sorry to hear what you've experienced. I understand it can be depressing since I went though something similar recently.
Anyway, the first thing that I would suggest to do is to contact btc-e and ask them on how it was done (which authentication was used and any changes in the email address)
And don't forget to change your password for the btc-e account and email, since your password might have been comprimised.
Virtual currency is something that's very hard to track, since it's the main purpose of the currency in the first place. But you can track someone who login into your account, by checking it in with the btc e website.
Hope you get to see some light from contacting btc e.
Best wishes,
Lukas
Hi guys,
On December 15, I logged into my BTC-E account and saw that all my money was gone. Under transaction history, "someone" sold all my NMC to USD, then used that USD to buy all LTC's, then made a withdrawal of all LTC's to this address: LTKeQb8rkHAqudGWwdifjWKPpdsD7jPD3G
I have 2 factor authentication, I wasn't logged in at the time and I didn't receive any confirmation email from BTC-e to confirm the withdrawal. I don't know how the thief bypassed all of that security. Another thing is, under notifications, my last filled order was at 9:00 (which I did), but when the thief made the trades from NMC to USD, USD to LTC at 19:41 (according to the transaction history), these trades didn't show up on my notifications.
If any of you here could please provide any help in tracking down this thief (or BTC-e), I would very appreciate it!
Thanks!
On December 15, I logged into my BTC-E account and saw that all my money was gone. Under transaction history, "someone" sold all my NMC to USD, then used that USD to buy all LTC's, then made a withdrawal of all LTC's to this address: LTKeQb8rkHAqudGWwdifjWKPpdsD7jPD3G
I have 2 factor authentication, I wasn't logged in at the time and I didn't receive any confirmation email from BTC-e to confirm the withdrawal. I don't know how the thief bypassed all of that security. Another thing is, under notifications, my last filled order was at 9:00 (which I did), but when the thief made the trades from NMC to USD, USD to LTC at 19:41 (according to the transaction history), these trades didn't show up on my notifications.
If any of you here could please provide any help in tracking down this thief (or BTC-e), I would very appreciate it!
Thanks!
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