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Topic: HASHNEST Discussion and Support Thread - page 18. (Read 660119 times)

XPY
newbie
Activity: 13
Merit: 0
August 02, 2020, 05:18:39 AM
I tried to make a new account and this doesnt work.
It looks like the entire Email verification tool is not working on Hashnest side.

How can a new customer even make an account on HashNest?

I address this issue on the 24th of july 2020 and still i am not able to access my account.
Now i see there are more users having problems with Email verification.


An idea to Hashnest:
Make a note on the mainpage of Hashnest to all her Customers to indicate that there are some issues with the Email verification and this may cause to
- unable to create new account
- unable to witdraw coins
- unable to log into your account.


By doing this the Customers know that Hashnest is aware of this problem and working on a solution to to solve it asap.


This is how i communicate this to my Customers.



I really hope Hashnest will solve this issue so we can log in again as before.


Regards.
hero member
Activity: 979
Merit: 510
Hi,

Are there anybody who can not log into Hashnest today using email verification?

Since today i cannot log into Hashnest using email verification code.
It worked yesterday fine but today not.

Regards,

XP

Our engineer team is fixing it, seems backend need to be upgraded, once done, will let you know. Sorry for all inconvenience caused. We also suggest you to turn on 2FA to secure your account.


I am unable to withdraw as well, the email is never sent it seems.
member
Activity: 400
Merit: 13
Dear users,

Now you can exchange your BTC55W tokens or S15 hashrates to S19 hashrates. Don't miss out!
More details please read https://support.hashnest.com/hc/en-us/articles/900001938383-Announcement-99-BTC55W-and-S15-redemption-open-now

If you have any other concerns, feel free to leave a message.

Happy mining!
Hashnest
member
Activity: 400
Merit: 13
Thank you Hashnest.

You are most welcome.
XPY
newbie
Activity: 13
Merit: 0
Thank you Hashnest.
member
Activity: 400
Merit: 13
Hi,

Are there anybody who can not log into Hashnest today using email verification?

Since today i cannot log into Hashnest using email verification code.
It worked yesterday fine but today not.

Regards,

XP

Our engineer team is fixing it, seems backend need to be upgraded, once done, will let you know. Sorry for all inconvenience caused. We also suggest you to turn on 2FA to secure your account.
XPY
newbie
Activity: 13
Merit: 0
Hi,

Are there anybody who can not log into Hashnest today using email verification?

Since today i cannot log into Hashnest using email verification code.
It worked yesterday fine but today not.

Regards,

XP
member
Activity: 400
Merit: 13
Hello, are there any news? Do you still have low returns too? I have 270 ksol / s, I should have about 15-18 dollars a day, instead I am still at 7,5 / 8


We may finish repair of Z11 miners at the end of this month. Hashrates will be restored gradually.
member
Activity: 400
Merit: 13
It seems perhaps for those with prepaid electric, the old price is still being charged?
AntS17:PPSP Payout:Duration Time 24 h :Current Price:0.075

cant figure out why other platform can provide 0.036, Hashnest cannot. Is it wet season right?

BTC44W, S17 and Z11 mining contracts are having electricity fee @USD0.055/kWh
member
Activity: 123
Merit: 14
Hello, are there any news? Do you still have low returns too? I have 270 ksol / s, I should have about 15-18 dollars a day, instead I am still at 7,5 / 8
hero member
Activity: 979
Merit: 510
It seems perhaps for those with prepaid electric, the old price is still being charged?
AntS17:PPSP Payout:Duration Time 24 h :Current Price:0.075

cant figure out why other platform can provide 0.036, Hashnest cannot. Is it wet season right?

Same, and the calculated true total cost of "electric and maintenance" is not only over 0.055 as they stated, but well over 0.075 as well due to lower than normal payout, higher than usual power usage per hash(Or PSU's with 80% Efficiency which can happen in hot areas), and a pool fee they charge on top of all this.  You can check my post history, I'm a fan of Hashnest since S4s were brand new.  So I hope all of these things can be addressed.  But sadly since the introduction of "tokens" and USDT things have only been going down for trade, profit, risk, reliability.
newbie
Activity: 4
Merit: 0
It seems perhaps for those with prepaid electric, the old price is still being charged?
AntS17:PPSP Payout:Duration Time 24 h :Current Price:0.075

cant figure out why other platform can provide 0.036, Hashnest cannot. Is it wet season right?
member
Activity: 400
Merit: 13
We are moving Z11 to new mining farm, payout will restored in a few days gradually.

Dear HashNest

Today is day 10 when paymets of Z11 are about from 1/4 to 1/2 of what they should be
The question is: when we all will see normal payments from Z11?

Same issue here, and electric fee is still 0.075

Electricity fee is 0.055
member
Activity: 400
Merit: 13
We are moving Z11 to new mining farm, payout will restored in a few days gradually.

Dear HashNest

Today is day 10 when paymets of Z11 are about from 1/4 to 1/2 of what they should be
The question is: when we all will see normal payments from Z11?

We are working on it. Should be able to restore this month.
hero member
Activity: 979
Merit: 510
We are moving Z11 to new mining farm, payout will restored in a few days gradually.

Dear HashNest

Today is day 10 when paymets of Z11 are about from 1/4 to 1/2 of what they should be
The question is: when we all will see normal payments from Z11?

Same issue here, and electric fee is still 0.075
newbie
Activity: 27
Merit: 1
We are moving Z11 to new mining farm, payout will restored in a few days gradually.

Dear HashNest

Today is day 10 when paymets of Z11 are about from 1/4 to 1/2 of what they should be
The question is: when we all will see normal payments from Z11?
member
Activity: 400
Merit: 13
Thought you were going to add an internal exchange hashnest?  Also still trading in USDT i see and not the native coins...  Roll Eyes

Icon



Yes, we are developing exchange, will release once available.
hero member
Activity: 821
Merit: 503
Thought you were going to add an internal exchange hashnest?  Also still trading in USDT i see and not the native coins...  Roll Eyes

Icon

jr. member
Activity: 504
Merit: 1
i also dont like unliqudity, if the buying hash could be in mined coins, liqudity would go up, if liquidtiy would go up, i have no problem putting each month fresh capital, go out, and in to trade margin, earn more putting more etc,...but since that option curently is not possible i see no reason of putting fresh cash into cloud mining, only what i can do is wait for mining coins, ...pitty it used to be something else.
newbie
Activity: 14
Merit: 1
Thanks HASHNEST for the update

By the way, I just realized why you start selling K Sol/s for $5  Wink
To avoid disappointed people to sell their mining power during the period of moving your farm, because the payout will be on hold a few days  Grin
Smart and is nothing bad.
Will be great if you continue to sell K Sol/s for $5 after the moving is finish Smiley Because after payout comes to normal will have a lot of people who looking to buy Smiley

Just my two cents.
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