I find this very frustrating when i see people complain about their funding bank/provider account being banned because of gambling related activities. My younger just called me and told me his raven account was banned and he has been using it to deposit dollars in his gambling platform and also paying for subscriptions online. I want to get this clear.
Is it because of the gambling activities that got his account banned or it is because of the legitimacy of the funds that raven are more concerned about?
Is there any gambling platform that needs to be avoided?
Since i woke up we've been trying to contact their support for complaint and no response yet. Is there anyone with similar experience?
There could be two considerations to this in my thought. The first one is that, it is either the bank suspected a fraudulent activity or they are warned by regulators not to deal with such casinos (it is not everything that is being revealed). Either way, the bank should effectively communicate with their customers to advise them appropriately.
The second consideration is that, since it is the USD we are talking about, the conversion issue might be the reason here. There are banks that are suffering from USD liquidity, and if they must continue to honour such transactions, they will be compelled to pay the USD equivalent to the beneficiary bank account. For this, they can decline. Still, they should have communicated the reason for the declined transaction to him.
However, it is not too late, the bank is the only one that can shed accurate light on this. Your brother should take it up with them.