have btc in used address in blockchain.info wallet can't spend

HCP

legendary

Activity: 2086

Merit: 4314

It will show that error if the password is incorrect, or the json file is corrupt.

If you open the wallet.aes.json file with a text editor... does it look something like this:

Quote

{"pbkdf2_iterations":5000,"version":3,"payload":"6E1O4bFmyo9gNflsqxw5KMDPLUK2XPC4D4StqqFT5mMyoDlz1p6OHZS3L6AfwxFAWHHN4QPOD9r+
I+8sVP0K8EQ72wUaJOELsuYRQznQ+J7H3wwVYR6t3ItwTfsnKx/e0Lq7qWZSrYbufw2+OieNMXRcMMBKq4HqIKd93KFtWunj+d8C4C0B70w7dtpe7du2h9
N/Wjt51Lw1F3tfYrKWw0Dx5Rtwb0jAnsIhC/V8A5ag5LoEWwJCG0oboycwYhOheIu8zdo37HTmVFuP0Oz/zU+e5TlxVJ5qL0Ol9jWZTT1cYs/Sbjxu+ZX2XF6y
CBJhN9+X3MreRkZbo+1qGL4NMTgM2VPPMG3eWGdwSsi/QM3aUwJRsWh2pCjLOs5431tSmoBZKqjj5kBU/DgsotOttEuBrrHK5Jtmyk1wqWq+eFLkQSA/f1
IgxZEivVQC+Q6NfazM/YzafLkgcJHvY9sHe2XnwlII5Fw9MXMijGhSKTfoot8NR+9kP23dtzUJus/9moC0Luov1HBnyOCAf0WmWsbGaQt9FmneDHNRXM4Ne
ShmQQXJHbGEAT168s="}

dm@2

newbie

Activity: 18

Merit: 1

i found a wallet.json.aes file as a document but when i try to put it in that tool it says error decrypting wallet

HCP

legendary

Activity: 2086

Merit: 4314

it should have downloaded the wallet.aes.json into the same directory as the download-blockchain-wallet.py script. You can either copy it somewhere else, or not... as long as you know where it is.

Then you just download, extract and run the wallet decryption tool from here: https://github.com/blockchain/my-wallet-backup-decryption-tool/releases

Click the "Choose File" button and navigate to where you saved the wallet.aes.json file... enter your wallet password (and 2nd password if you have one)... and then click the "decrypt" button. It'll load and decrypt the wallet.

You will likely need to click on the "View JSON" link to see something useful:

You should then be able to see the "raw" contents of your wallet... including seeds, xprvs/xpubs... and (hopefully) the relevant details for your address that holds the 3 BTC:

If you don't see any private key relating to that address, then I'm afraid that your chances of recovery are going to be pretty much nil... unless blockchain.com support can offer some insight (which it doesn't sound like they can).

dm@2

newbie

Activity: 18

Merit: 1

ok i downloaded everything it said to and ran everything in terminal. now i'm kind of stuck though

HCP

legendary

Activity: 2086

Merit: 4314

Oh... that is likely to be a Python 2.x vs Python 3.x issue. As per the btcrecover install guide, you need to have Python 2.7 downloaded and installed and NOT Python 3.

What do you get if you enter the following command?

Code:

python --version

If it doesn't say something like "Python 2.7.x", then that is most likely the reason you're getting that "SyntaxError".

NOTE: The latest version of 2.7 (2.7.17) can be downloaded here: https://www.python.org/downloads/release/python-2717/

dm@2

newbie

Activity: 18

Merit: 1

wallet_data = do_request_json(
"wallet/{}?format=json".format(my wallet id here)
).get("payload")
SyntaxError: invalid syntax

i think im doing something worng

HCP

legendary

Activity: 2086

Merit: 4314

Can you post the errors here? Either copy/paste or take a screenshot and put it on imgur.com (or another image hosting service) and then post the link to it. That way, myself or someone else reading, may be able to assist with getting it running.

I know the script still works, as I've just used it to successfully download a blockchain.com wallet.aes.json... and then decrypted it using the blockchain offline decrypter tool I linked above.

dm@2

newbie

Activity: 18

Merit: 1

Getting errors when I input the script into the python thing

HCP

legendary

Activity: 2086

Merit: 4314

Quote from: dm@2 on December 26, 2019, 09:38:46 PM

no im having a hard time getting the wallet.aes.json i downloaded everything just not sure if i'm doing something wrong. Yea blockchain support keeps giving me the run around its annoying

Are you getting errors when attempting to use btcrecover? Or is it some other problem... like it does nothing when you run the script etc? Huh

dm@2

newbie

Activity: 18

Merit: 1

no im having a hard time getting the wallet.aes.json i downloaded everything just not sure if i'm doing something wrong. Yea blockchain support keeps giving me the run around its annoying

HCP

legendary

Activity: 2086

Merit: 4314

Quote from: dm@2 on December 17, 2019, 05:04:24 PM

sorry it won't let me message you. how can you help

Be very careful with "newbie" accounts that PM your (or request PMs or Telegram etc) offering to "help"... especially if they start asking for username/passwords/wallet-ids/seeds/private keys etc... There are a lot of scammers on these boards and scams are not moderated here.

Quote from: dm@2 on December 17, 2019, 05:22:04 PM

btw this is the screenshot of my wallet with the used address https://imgur.com/eAEICjP

'Tis indeed a bit of a puzzler as to why the balance of this address is not showing up as available in your wallet. It seems that the blockchain.com system believes that this address was part of your wallet at some point... but now it would appear that it doesn't currently have access to the private key, so isn't showing the available balance (it's treating that address as "watch only").

Honestly, at this point, you really need to get some sort of solid answer from blockchain.com support as to why this is displaying like that. I suspect that it might be related to the "upgrade" where they moved everyone to HD wallets. Unfortunately, I've only ever heard bad things about blockchain.info/com support Undecided

Were you able to get your wallet.aes.json file retrieved with btcrecover? Huh

dm@2

newbie

Activity: 18

Merit: 1

btw this is the screenshot of my wallet with the used address https://imgur.com/eAEICjP

dm@2

newbie

Activity: 18

Merit: 1

sorry it won't let me message you. how can you help

anhday2222

newbie

Activity: 3

Merit: 0

inbox me. i can help you

BitMaxz

legendary

Activity: 3234

Merit: 2943

Block halving is coming.

Quote from: dm@2 on December 06, 2019, 06:03:45 PM

how do i find the download-blockchain-wallet.py in https://github.com/gurnec/btcrecover i clicked the link but i can't find that specifically. do i just download the whole thing? thanks for the help btw

Yes you need to download the btcrecovery tool check this guide https://github.com/gurnec/btcrecover/blob/master/docs/INSTALL.md
the guide contains a guide on how to install the python to use the tool like "download-blockchain-wallet.py" and includes the latest archive of BTCrecovery.

Can I ask if what is your plan why you want to use the download-blockchain-wallet.py?

Ow didn't read the post above but it seems your plan is to retrieve the "wallet.aes.json file"

dm@2

newbie

Activity: 18

Merit: 1

how do i find the download-blockchain-wallet.py in https://github.com/gurnec/btcrecover i clicked the link but i can't find that specifically. do i just download the whole thing? thanks for the help btw

HCP

legendary

Activity: 2086

Merit: 4314

Because, based on what you're saying, the seed/xpub stored in your wallet did not create those addresses... otherwise you would see them when you were using the Ian Coleman website!

So, the only explanation I can think of is as described above... and that they're not "imported" addresses... but they're not "HD wallet" addresses either... Like I said, try downloading the wallet.aes.json and decrypting it using the tool (it's coded and released by blockchain.com)...

Have a look a the decrypted file (click the "View JSON" link in the tool once decrypted) and see if it gives you any more info and/or the private key for that address.

dm@2

newbie

Activity: 18

Merit: 1

yes and the xpub in the wallet is the same as when i opened it thats why im not sure how i don't have access to the btc if its in a used address in my wallet

HCP

legendary

Activity: 2086

Merit: 4314

Quote from: dm@2 on December 05, 2019, 09:40:44 PM

all the addresses that came up didn't match anything in my wallet

And, just to confirm, the 12 words that you are using on Ian Coleman, are the same 12 words you get when you go into the Security Center in Blockchain.com and select "Backup Again"? Huh

If so, it seems you might have a wallet that has addresses which were generated prior to the HD implementation... that has since been converted to an HD wallet. In which case, those addresses will not be recoverable with your 12 words.

You'd need to get hold of the wallet.aes.json file and try and manually decrypt it using the wallet decryption tool here: https://github.com/blockchain/my-wallet-backup-decryption-tool/releases
You can download the wallet.aes.json file by using the "download-blockchain-wallet.py" script that is included in the "btcrecover" package: https://github.com/gurnec/btcrecover

dm@2

newbie

Activity: 18

Merit: 1

all the addresses that came up didn't match anything in my wallet

Topic: have btc in used address in blockchain.info wallet can't spend (Read 412 times)