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Topic: [HELP] Issue with some sapphire tech rx 580 SE 8gb gpus(good challenge) - page 2. (Read 478 times)

hero member
Activity: 756
Merit: 560
You should be running linux to mine, mining on windows is asking for headaches.

Have you tried taking off all cards but the troubled one to make sure it can still hash on its own?

Have you tested all the individual components? (riser, cables, PCIE slot, etc)

hero member
Activity: 1498
Merit: 597
I think you tried already a lot of things ...
Waht i would do .... is to find a non hashing card and place in another computer...
Start the miner program let in run for a while , and check which gpu fans are not spinning , or just check the temp with yuor hand or any infrared thermometer . Remove that card ...
I just built 2 rig  each rig have 8 of those cards what you have . I had a problem with one of the card. It was hashing  way under 20MH/s on ETH out from box.
Took the card of from the bulit , placed in my "test bench" pc , found out this is the card what have Samsung and Hynix memory , it was the hardest for me to find a right timing , overclocking/undervolting settings for the gpu ...

To me its looks like you have a power issue with your rig , i might wrong ..

What memory your problematic card have ?
Samsung / Hynix / Micron / or mixed memory on the card ?

Its always the same card what hashing with 0MH/s ?
( try switch around pcie slots , and see if the same card is the non hashing card )

Do you have a monitor or dummy plug connected to that non hashing GPU ?

Did you get the cards from a trustable retailer ?
(Soemone might aleady screwed up the bios and sent that card back , reflahsed the card with the wrong bios before he sent it back )

Did you ever tried the card in another computer ?

Did you tried your rig with another psu ?
1500 watts PSU should be ok with 6 RX 580 but you are pretty much pulling the max from that psu , if you dont undervolt your gpus and your mem's .

Did you tried to place the card on antother rail on the psu ?

Did you set the virtual memory to 16GB minimum ?

Do you know what bios versions yor cards have ?
( i got my cards with a few different bios version numbers : 113-BE366EU-Z48 , 113-1E366CU-S5S , 113-1E366CU-S52 adn a few more )










newbie
Activity: 3
Merit: 0
Try removing one of the memory modules. Could be an interrupt problem.
member
Activity: 112
Merit: 10
crossfire disabled?
sr. member
Activity: 462
Merit: 258
Small Time Miner, Rig Builder, Crypto Trader
sr. member
Activity: 462
Merit: 258
Small Time Miner, Rig Builder, Crypto Trader
I had this problem once in boinc where 1 card would not be detected by the program.  I had to go into the bios and set "decode above 4g" to on (not auto) and they all worked after that.

It is a shot in the dark but it may be worth trying.

you do know that the asrock h81 pro btc r2.0 mobo doesn't have that option in the bios, please people do not mention things like this when ive already stated what mobo I'm using, if you don't know about the h81 pro btc r2.0 you have no reason to post here, I'm looking for certain people that have these gpus and a people having simular issue to what I'm dealing with

thank you:D
newbie
Activity: 56
Merit: 0
I had this problem once in boinc where 1 card would not be detected by the program.  I had to go into the bios and set "decode above 4g" to on (not auto) and they all worked after that.

It is a shot in the dark but it may be worth trying.
sr. member
Activity: 462
Merit: 258
Small Time Miner, Rig Builder, Crypto Trader
Hi, did you try mining a different coin? What happens if you mine ETH with claymore or any other mining tool?

How many memory modules do you have for the 8GB? Only 1x 8gb or 2x 4gb?

doesn't make much sense to try a different pool or coin, others have rx 580's just gotta find someone with somewhat the same issues as I have
rig runs fantastic with just 5 gpus, just not with that 6th one. windows picks it up and installs it just fine, even claymores zcash miner picks up the 6th gpu but just doesn't HASH with it which leads me to believe its a not enough power issue same with not being able to run all the rx 580 8gb SE's in turbo. either gpus don't like it or theres not enough juice, I have 3 in turbo and 2 that are not its the strangest thing, I ran into the same kinda thing with the rx 480's when trying to do 6 on a 1200w psu, un-modded and stock I had to up the psu to something bit higher wattage to run all 6 on stock settings
sr. member
Activity: 462
Merit: 258
Small Time Miner, Rig Builder, Crypto Trader
Hi, did you try mining a different coin? What happens if you mine ETH with claymore or any other mining tool?

How many memory modules do you have for the 8GB? Only 1x 8gb or 2x 4gb?

Seconded, try running another miner and see if the bug persists.

Also what drivers, exact OS etc are you running? There have been a couple of instances of issues with 1709 win builds that have been sorted by switching to the overnight builds.

tried a few different builds, I have builds 1709, 1703 and 1607

currently the 1709 is installed, I tried the 1703 build but same problem persisted

its using latest driver version, ive switched to an earlier one and still same thing

windows that's on it right now is windows 10 pro v1709, I have to grab the rest of the build version numbers

as for the ram its got a dual channel kit so 2x 4gb sticks


hero member
Activity: 1138
Merit: 523
Hi, did you try mining a different coin? What happens if you mine ETH with claymore or any other mining tool?

How many memory modules do you have for the 8GB? Only 1x 8gb or 2x 4gb?

Seconded, try running another miner and see if the bug persists.

Also what drivers, exact OS etc are you running? There have been a couple of instances of issues with 1709 win builds that have been sorted by switching to the overnight builds.
newbie
Activity: 3
Merit: 0
Hi, did you try mining a different coin? What happens if you mine ETH with claymore or any other mining tool?

How many memory modules do you have for the 8GB? Only 1x 8gb or 2x 4gb?
sr. member
Activity: 462
Merit: 258
Small Time Miner, Rig Builder, Crypto Trader
sr. member
Activity: 462
Merit: 258
Small Time Miner, Rig Builder, Crypto Trader
could really use some help, ive tried all that I can think of to do
sr. member
Activity: 462
Merit: 258
Small Time Miner, Rig Builder, Crypto Trader
rig specs:
h81 pro btc r2.0
8gb ram
80gb ssd
6x rx 580 SE 8gb gpus (stock settings)(3 on turbo,3 on silent)
pci express powered risers
1500w hp server psu & breakout board
180w pico psu
windows 10 pro build 1709
just over 17gb pagefile


okay so the problem I am having is windows detects all 6 gpus just fine, but when I goto run the claymore zcash version 12.6 it detects all 6 but does not hash with 1 of them
some of the more simple things ive tried are restarting the mining program which causes it to most of the time change which 1 gpu it does not want to hash, but 5 others hash just fine
this has persisted over 2 different motherboards by asrock, the h81 and a z97, ive changed risers, still persists, ive even gone as far as to change the OS from windows pro to the enterprise version and still this perplexing issue shows

I need some fresh ideas maybe ive missed something
please note Ive tried all the basic things from pagefile changes, mobo settings for pcie and other various basic things to be checked, so please do not bother mentioning things ive Already tried, fresh ideas ONLY

if anyone who has these specific gpus and has come across this issue any help would be greatly appreciated!
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