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Topic: [HELP] My funds in the blockchain wallet were stolen (Read 308 times)

legendary
Activity: 3234
Merit: 5637
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Yes, that's right but considering the OP's wallet was hacked, it's either the hacker get the login details which is probably wasn't happen in case of OP because he will received the email authentication but it's the seed/recovery seed of the wallet that was compromised, which will not give any notification to Op when there's a transaction happened.

One of the possibilities is that hacker actually came into possession of seed, the question is only in what way. Looks like nobody has read my post which tried to explain mysterious disappearance of funds from blockchain accounts, and this can be one such case.

Quote
I returned 9 BTC to reddit user fitwear who recently claimed were stolen from their blockchain.info wallet.

I have evidence that some bitcoin address generation code in the wild is using private keys that can easily be discovered on a regular basis. This is either intentional or by mistake. Some wallets have been compromised by what is probably an innocent looking piece of code.  Furthermore, someone has been siphoning bitcoin on a regular basis since 2014 from them. Whether they discovered this by accident (like I did) or are the ones who installed the code themselves, I don't know.  It looks like either a clever exploit or a coding error. It could also be yet another piece of malware, however as I explain below, I feel this is less likely the case. In order to fully understand how this works and how I discovered it, please read on.

No matter what really happened in this case, the damage was made and very likely irreversible. It is an indisputable fact that online wallets are not safe place to keep crypto, but in case of Electrum as desktop wallet it was shown that human naivety and ignorance can also cause big losses. But sometimes bad things happen even though we have taken all possible measures, maybe this is such case.

https://bitcointalksearch.org/topic/thoughts-on-this-private-key-stealing-mystery-2488493
copper member
Activity: 2142
Merit: 1305
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Correct me if I'm wrong, but isn't blockchain wallet sending an email notification for log in attempt when using different browser/IP? (I received one before) If that's the case and you have not seen any log in attempt email, then:
Yes, that's right but considering the OP's wallet was hacked, it's either the hacker get the login details which is probably wasn't happen in case of OP because he will received the email authentication but it's the seed/recovery seed of the wallet that was compromised, which will not give any notification to Op when there's a transaction happened.
hero member
Activity: 1498
Merit: 596
Correct me if I'm wrong, but isn't blockchain wallet sending an email notification for log in attempt when using different browser/IP? (I received one before) If that's the case and you have not seen any log in attempt email, 

Blockchain wallets send AUTHORIZATION EMAIL for every LOG-IN ATTEMPTS
I get this email for my every login attempts even it is from the same IP. But I think you need to enable 2fA feature from the security center.
hero member
Activity: 1372
Merit: 647
Correct me if I'm wrong, but isn't blockchain wallet sending an email notification for log in attempt when using different browser/IP? (I received one before) If that's the case and you have not seen any log in attempt email, then:

1. the owner of the receiving address might have an access not only of your blockchain wallet, but also your email account. Log in, send the coins out and deleted the email to remove a trace
2. the transaction happened on your phone, maybe through a malware or some sort of script that sends your incoming transaction to that address automatically.

Idk about the blockchain bug, but can be considered like @Lucious said.

Unfortunately you've used mobile, if it was on desktop you have a chance to check your browsing history with EtherAddressLookup chrome extension and see if you have visited a malicious domain / domain that belongs to their blacklist. Sorry for your loss. 


 
legendary
Activity: 3374
Merit: 3095
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There's no way to get his funds back and I am sure his account is compromised so there is someone knows he's account and transfer his account to another bitcoin wallet.

Since it takes 22 minutes before it send to another wallet it means that the hacker can log in to your blockchain account because if it's the same issue as Electrum the funds after you receive it will redirect to other address in the same time. That is why I don't use the blockchain wallet because I heard many mysteries about their wallet and we don't know if our account is compromised or inside job.

I suggest you @OP that you make a new wallet which is no one knows about the wallet and make sure you don't copy and paste your private key anywhere else.
Try to use the latest version of Electrum and always do an offline transaction just to be safe on clipboard virus.
hero member
Activity: 1414
Merit: 516
Did you op install any plugin on google chrome or on your browser trying to get some coins and airdrop which ask you to install some plugin for blockchain.info wallet?

If the bitcoin are already on another address which not belongs to you, you can't get back.
copper member
Activity: 2142
Merit: 1305
Limited in number. Limitless in potential.
That means bitcoin transferred from his wallet but is goes to wrong wallet.
Or the other possible thing happened is, OP pasted the wrong addy which was available in his clipboard and he hasn't checked the addy before transaction execution.
What happened to OP is not a copy-paste malware or just pasted a wrong address. He sent the funds 0.05 BTC to his correct blockchain address 14bPSBSTiwusLJusEJXqmRHkr5VYab7eMA from x wallet. And after 22 minutes the funds on his blockchain wallet sent the earlier received funds to some address that is not associated with OP. So basically, someone got access the account of OP which is the sender and the owner of the address 1GX8hn9VeN4rX2tTJ2Y3i2HoMrDyTFyV9j .

There's nothing OP can do about the recovering of the lost funds, and you have to abandon that account and use another wallet except blockchain. And seems you're a mobile user, you can use electrum as suggested above for desktop or mobile, mycelium is a good choice too, greenaddress or their new rebranded wallet which is called blockstream wallet will do as well.

Just to make sure you have the backup of your recovery seed. But before installing some wallet on your phone make sure you have reset your phone so you will be 100% safe from malware.
hero member
Activity: 1498
Merit: 596
I'm using Blockchain wallet from the day I started my crypto journey.
I use this wallet for my small transactions on a regular basis without any problem. And for my large transactions I have a different wallet.
I'm not recommending anyone to use online wallets as you do not have control over your private keys.

Regarding the case,
It seems to me that OPs phone is vulnerable and worth resetting.
Or the other possible thing happened is, OP pasted the wrong addy which was available in his clipboard and he hasn't checked the addy before transaction execution.

Try to find out the address from your transaction histories if you have sent any money before to that address.
If you haven't sent money before to that address, then its more likely your phone is vulnerable.


You have lost your money and you will never get back... This is the truth and it is tasteless to accept. Blockchain support also can't help you I think.

And one question, why have you used a chrome browser instead of their app?

legendary
Activity: 3234
Merit: 5637
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What I can see here that hacker is get full control over his online wallet (if this is hacker work), which means that his smarthphone or Chrome is infected with some malware / keylogger. If OP did not have anything with second transaction, money is lost - but so far stolen amount is not moving from 1GX8hn9VeN4rX2tTJ2Y3i2HoMrDyTFyV9j.

I know there is some strange bug in blockchain wallet before which is caused some people lost coins in a rather weird ways. I am not saying this is the case, but just one of the possibilities.

Thoughts on this private key stealing mystery & Do NOT use Blockchain.info unless you know your shit. People are losing $$
legendary
Activity: 2408
Merit: 2226
Signature space for rent
I think you have not read the OP properly. There are nothing wrong with his smartphone nor with the pasting. He sent the BTC to the correct address from his smartphone. It was then transferred to another wallet from the Blockchain.com wallet.
Perhaps both of us missing something  Wink. First thing is OP unable to explain clearly. The screenshots provided from his own blockchain web wallet. That means bitcoin transferred from his wallet but is goes to wrong wallet. That problem I heard previously one of blockchain user. He was pasting correct address but after paste address was appeared different. Then he had called me and I told don't send any btc and format your device first. I mean his device was hacked keypad was under control of hackers.

I told blockchain never hold password because you will never able to recover password but you will able to recover fund if you have 12 word phrase.
legendary
Activity: 2464
Merit: 3878
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~snip~
Sorry for your loss but it doesn't happend suddenly. Blockchain is more secure from other wallet. It's not possible make transaction without second password, and not possible login with 2FA or mobile verification.
Sorry but I had to correct you some of the idea you have given here.

Blockchain.com is a hot wallet. It's online wallet and as vulnerable as any other online wallet. It's not secure at all. If even someone have 2nd password and 2FA active but still they are not sure if the Blockchain.com themselves are monitoring you. I just do not trust any online wallet and no one should be.


Quote
Most likely your smartphone was hacked. Perhaps you copied address from somewhere and paste it on blockchain wallet. But you didn't double checked your address before final transaction. During pasting time you paste wrong address means your device or keyboard was under control of hackers. So address belongs to hackers.
I think you have not read the OP properly. There are nothing wrong with his smartphone nor with the pasting. He sent the BTC to the correct address from his smartphone. It was then transferred to another wallet from the Blockchain.com wallet.

Quote
Because even blockchain doesn't hold your password
Again wrong :-P
They do but encrypted as they say. You just need to believe them since their site script is not open source to public if I am not wrong.
legendary
Activity: 2408
Merit: 2226
Signature space for rent
yes right, I don't feel like doing any shipping transaction, then suddenly why my assets can disappear into another wallet.
Sorry for your loss but it doesn't happend suddenly. Blockchain is more secure from other wallet. It's not possible make transaction without second password, and not possible login with 2FA or mobile verification. Most likely your smartphone was hacked. Perhaps you copied address from somewhere and paste it on blockchain wallet. But you didn't double checked your address before final transaction. During pasting time you paste wrong address means your device or keyboard was under control of hackers. So address belongs to hackers.

It's not possible reverse your bitcoin anymore. Talking with blockchain support is just waste of time. Because even blockchain doesn't hold your password and they can't control it. So how will you blame to Blockchain?

Just be careful from next time. Hope you already learn lot of things.
member
Activity: 576
Merit: 43
So basically you sent the coins to you desired address which is this : 14bPSBSTiwusLJusEJXqmRHkr5VYab7eMA

Then I see the coins moved from this address to the 2nd address 1GX8hn9VeN4rX2tTJ2Y3i2HoMrDyTFyV9j

https://www.blockchain.com/btc/tx/c9b5d544d290f08b7c988b6d54b3e55d0c8d06232e4836fe372bdca8f058a9cb

Money in at 2019-03-24 06:28:22 and out at 2019-03-24 06:50:14

and you mean to say you have not send the 2nd transaction?
yes right, I don't feel like doing any shipping transaction, then suddenly why my assets can disappear into another wallet.
Blockchain.com have a phishing link as far as I know.
Can you copy and paste the blockchain site URL here. Remember, only copy and paste, don't type it.

If you have not send those coins then it's either phishing blockchain or someone else have the credentials of that blockchain wallet.

https://login.blockchain.com/en/#/btc/transactions

It seems you have the valid URL, not the phishing one. In this case, I am afraid that your wallet/account credentials were compromised. I will advise the contact blockchain.com support and see if they can do anything.

The hard truth is that Bitcoin transactions are irreversible so unless the receiver send the fund back you, you have zero chances to get the BTC back. But try the support, at-least you can tell yourself that you have tried it all.

Also, don't use this wallet anymore instead, use Electrum wallet (https://electrum.org/#download). It's a desktop wallet and very easy to set up but make sure you verify the signature before installing, this is very important step. For extra security I would suggest to create a 2/2 multiSig address using two computer. So to broadcast a transaction you will need to access both computer (key).

Check this tutorial: https://bitcoinelectrum.com/creating-a-multisig-wallet/

I am sorry that you are going to learn it the hard way.

Feel free to PM me if you need any help in case I miss the update in here. I will see you around bud.

Cheers :-0

I really hope that the assets that I have can go back to the wallet that I currently use, thank you for your advice, I will learn it.
legendary
Activity: 2464
Merit: 3878
Hire Bitcointalk Camp. Manager @ r7promotions.com
So basically you sent the coins to you desired address which is this : 14bPSBSTiwusLJusEJXqmRHkr5VYab7eMA

Then I see the coins moved from this address to the 2nd address 1GX8hn9VeN4rX2tTJ2Y3i2HoMrDyTFyV9j

https://www.blockchain.com/btc/tx/c9b5d544d290f08b7c988b6d54b3e55d0c8d06232e4836fe372bdca8f058a9cb

Money in at 2019-03-24 06:28:22 and out at 2019-03-24 06:50:14

and you mean to say you have not send the 2nd transaction?
yes right, I don't feel like doing any shipping transaction, then suddenly why my assets can disappear into another wallet.
Blockchain.com have a phishing link as far as I know.
Can you copy and paste the blockchain site URL here. Remember, only copy and paste, don't type it.

If you have not send those coins then it's either phishing blockchain or someone else have the credentials of that blockchain wallet.

https://login.blockchain.com/en/#/btc/transactions

It seems you have the valid URL, not the phishing one. In this case, I am afraid that your wallet/account credentials were compromised. I will advise the contact blockchain.com support and see if they can do anything.

The hard truth is that Bitcoin transactions are irreversible so unless the receiver send the fund back you, you have zero chances to get the BTC back. But try the support, at-least you can tell yourself that you have tried it all.

Also, don't use this wallet anymore instead, use Electrum wallet (https://electrum.org/#download). It's a desktop wallet and very easy to set up but make sure you verify the signature before installing, this is very important step. For extra security I would suggest to create a 2/2 multiSig address using two computer. So to broadcast a transaction you will need to access both computer (key).

Check this tutorial: https://bitcoinelectrum.com/creating-a-multisig-wallet/

I am sorry that you are going to learn it the hard way.

Feel free to PM me if you need any help in case I miss the update in here. I will see you around bud.

Cheers :-)
member
Activity: 576
Merit: 43
So basically you sent the coins to you desired address which is this : 14bPSBSTiwusLJusEJXqmRHkr5VYab7eMA

Then I see the coins moved from this address to the 2nd address 1GX8hn9VeN4rX2tTJ2Y3i2HoMrDyTFyV9j

https://www.blockchain.com/btc/tx/c9b5d544d290f08b7c988b6d54b3e55d0c8d06232e4836fe372bdca8f058a9cb

Money in at 2019-03-24 06:28:22 and out at 2019-03-24 06:50:14

and you mean to say you have not send the 2nd transaction?
yes right, I don't feel like doing any shipping transaction, then suddenly why my assets can disappear into another wallet.
Blockchain.com have a phishing link as far as I know.
Can you copy and paste the blockchain site URL here. Remember, only copy and paste, don't type it.

If you have not send those coins then it's either phishing blockchain or someone else have the credentials of that blockchain wallet.

https://login.blockchain.com/en/#/btc/transactions
legendary
Activity: 2464
Merit: 3878
Hire Bitcointalk Camp. Manager @ r7promotions.com
So basically you sent the coins to you desired address which is this : 14bPSBSTiwusLJusEJXqmRHkr5VYab7eMA

Then I see the coins moved from this address to the 2nd address 1GX8hn9VeN4rX2tTJ2Y3i2HoMrDyTFyV9j

https://www.blockchain.com/btc/tx/c9b5d544d290f08b7c988b6d54b3e55d0c8d06232e4836fe372bdca8f058a9cb

Money in at 2019-03-24 06:28:22 and out at 2019-03-24 06:50:14

and you mean to say you have not send the 2nd transaction?
yes right, I don't feel like doing any shipping transaction, then suddenly why my assets can disappear into another wallet.
Blockchain.com have a phishing link as far as I know.
Can you copy and paste the blockchain site URL here. Remember, only copy and paste, don't type it.

If you have not send those coins then it's either phishing blockchain or someone else have the credentials of that blockchain wallet.
newbie
Activity: 91
Merit: 0
It's not possible to return back unfortunately contact blockchain support about the issue hope you did already. Good luck
member
Activity: 576
Merit: 43
So basically you sent the coins to you desired address which is this : 14bPSBSTiwusLJusEJXqmRHkr5VYab7eMA

Then I see the coins moved from this address to the 2nd address 1GX8hn9VeN4rX2tTJ2Y3i2HoMrDyTFyV9j

https://www.blockchain.com/btc/tx/c9b5d544d290f08b7c988b6d54b3e55d0c8d06232e4836fe372bdca8f058a9cb

Money in at 2019-03-24 06:28:22 and out at 2019-03-24 06:50:14

and you mean to say you have not send the 2nd transaction?
yes right, I don't feel like doing any shipping transaction, then suddenly why my assets can disappear into another wallet.
legendary
Activity: 2464
Merit: 3878
Hire Bitcointalk Camp. Manager @ r7promotions.com
So basically you sent the coins to you desired address which is this : 14bPSBSTiwusLJusEJXqmRHkr5VYab7eMA

Then I see the coins moved from this address to the 2nd address 1GX8hn9VeN4rX2tTJ2Y3i2HoMrDyTFyV9j

https://www.blockchain.com/btc/tx/c9b5d544d290f08b7c988b6d54b3e55d0c8d06232e4836fe372bdca8f058a9cb

Money in at 2019-03-24 06:28:22 and out at 2019-03-24 06:50:14

and you mean to say that you have not send the 2nd transaction?

Are you very sure that your private key of this address (14bPSBSTiwusLJusEJXqmRHkr5VYab7eMA) is only known by you?
member
Activity: 576
Merit: 43
Yikes where did you get that software?
I am using a chrome browser transaction on my smartphone

RIght but what app or website?
using website from my crome browser on my smartphone
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