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Topic: Help please.. Lost 2-step authentication on Electrum - page 2. (Read 7271 times)

legendary
Activity: 1896
Merit: 1353
full member
Activity: 222
Merit: 100
Margin Call
Ok, the fix is released. Please download 2.6.2.
Sorry for the inconvenience.

Hey Thomas

Here seems not fixed.

I have encountered same problem. My mobile has been failed and i have wallet seed. I had 2FA enabled.

I am trying to restore wallet by private keys but for some reason i got the "grey" button and i can't go ahead.

I tried to select "restore" and then "standard wallet"



Any idea?
newbie
Activity: 4
Merit: 0
Ok, the fix is released. Please download 2.6.2.
Sorry for the inconvenience.

It worked. No worries. I love you.
legendary
Activity: 1896
Merit: 1353
Ok, the fix is released. Please download 2.6.2.
Sorry for the inconvenience.
newbie
Activity: 4
Merit: 0
Hi bitbaby, thank you so much for your reply. I did indeed select "wallet with two factor authentication" but unfortunately, I have lost the Google Authenticator data from my phone (internal storage has been completely wiped and is irretrievable). So I am able to see my funds in my wallet; however, I can't send them out anywhere because it will ask for the Authentication when I try to do so. Is there anything else I can try?? Thanks again

no, it will not ask for the second factor after you have restored from that seed.
the seed contains two master keys.

EDIT: 2.6 and 2.6.1 have a bug, that breaks what I just wrote. I will make a new release today

THANK YOU SO MUCH!!! I am eagerly awaiting the new release. This will save all of my stuck BTC. I really appreciate your help.
legendary
Activity: 1896
Merit: 1353
Hi bitbaby, thank you so much for your reply. I did indeed select "wallet with two factor authentication" but unfortunately, I have lost the Google Authenticator data from my phone (internal storage has been completely wiped and is irretrievable). So I am able to see my funds in my wallet; however, I can't send them out anywhere because it will ask for the Authentication when I try to do so. Is there anything else I can try?? Thanks again

no, it will not ask for the second factor after you have restored from that seed.
the seed contains two master keys.

EDIT: 2.6 and 2.6.1 have a bug, that breaks what I just wrote. I will make a new release today
newbie
Activity: 4
Merit: 0
Hi Bitcointalk community,

I'm coming here because I'm desperately in need of your help. I would be very grateful for any advice you have to offer!

So without further ado... My Electrum wallet was set up with 2-step authentication via the Google authenticator app on my smart phone. However, my phone got completely wiped, including all internal and external storage, and I lost the 2-step authentication. Now, I'm unable to withdraw any bitcoins from my wallet.

I have tried to restore the wallet using my seed, but it will only allow me to restore to the wallet type that has 2-step authentication. Additionally, I have tried to restore my wallet on a completely new computer that has never has Electrum installed on it, and again, it only allows me to restore to a 2-step wallet, which then asks for a Google authenticator code when I try to send BTCs out. There is no way for me to get the 2-step back on my phone as all the data was wiped.

Is there anything I can do to bypass or get rid of 2-step on my Electrum wallet? Can I withdraw my bitcoins in some other way? Please let me know. I would truly appreciate your help!

Take care, Frddr

While restoring from seed you should select Wallet with two-factor authentication option, as explained here:

http://docs.electrum.org/en/latest/2fa.html?highlight=authenticator#restoring-from-seed In order to restore your wallet from seed, select “wallet with two factor authentication”, as this tells Electrum to use this special variety of seed for restoring your wallet.

It should give you access to your wallet.

Hi bitbaby, thank you so much for your reply. I did indeed select "wallet with two factor authentication" but unfortunately, I have lost the Google Authenticator data from my phone (internal storage has been completely wiped and is irretrievable). So I am able to see my funds in my wallet; however, I can't send them out anywhere because it will ask for the Authentication when I try to do so. Is there anything else I can try?? Thanks again
hero member
Activity: 812
Merit: 1000
Hi Bitcointalk community,

I'm coming here because I'm desperately in need of your help. I would be very grateful for any advice you have to offer!

So without further ado... My Electrum wallet was set up with 2-step authentication via the Google authenticator app on my smart phone. However, my phone got completely wiped, including all internal and external storage, and I lost the 2-step authentication. Now, I'm unable to withdraw any bitcoins from my wallet.

I have tried to restore the wallet using my seed, but it will only allow me to restore to the wallet type that has 2-step authentication. Additionally, I have tried to restore my wallet on a completely new computer that has never has Electrum installed on it, and again, it only allows me to restore to a 2-step wallet, which then asks for a Google authenticator code when I try to send BTCs out. There is no way for me to get the 2-step back on my phone as all the data was wiped.

Is there anything I can do to bypass or get rid of 2-step on my Electrum wallet? Can I withdraw my bitcoins in some other way? Please let me know. I would truly appreciate your help!

Take care, Frddr

While restoring from seed you should select Wallet with two-factor authentication option, as explained here:

http://docs.electrum.org/en/latest/2fa.html?highlight=authenticator#restoring-from-seed In order to restore your wallet from seed, select “wallet with two factor authentication”, as this tells Electrum to use this special variety of seed for restoring your wallet.

It should give you access to your wallet.
newbie
Activity: 4
Merit: 0
Hi Bitcointalk community,

I'm coming here because I'm desperately in need of your help. I would be very grateful for any advice you have to offer!

So without further ado... My Electrum wallet was set up with 2-step authentication via the Google authenticator app on my smart phone. However, my phone got completely wiped, including all internal and external storage, and I lost the 2-step authentication. Now, I'm unable to withdraw any bitcoins from my wallet.

I have tried to restore the wallet using my seed, but it will only allow me to restore to the wallet type that has 2-step authentication. Additionally, I have tried to restore my wallet on a completely new computer that has never has Electrum installed on it, and again, it only allows me to restore to a 2-step wallet, which then asks for a Google authenticator code when I try to send BTCs out. There is no way for me to get the 2-step back on my phone as all the data was wiped.

Is there anything I can do to bypass or get rid of 2-step on my Electrum wallet? Can I withdraw my bitcoins in some other way? Please let me know. I would truly appreciate your help!

Take care, Frddr
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