HELP the dumb-dumb!! I sent TUSD to a USDT wallet, is there any hope?? - page 2.

legendster

hero member

Activity: 1778

Merit: 764

www.V.systems

Quote from: greggson on October 03, 2019, 01:23:10 PM

I have posted the same question 1st on reddit and have yet to get a single response.
bitcointalk is without a doubt dominating in responses.
I have talked to EXXA 3x now on the phone and have sent multiple emails.
I basically get we're working on it...
Twice now on the phone and one response by email....

Let me be the ~~bearer~~ confirmer of bad news for you.

You will not get your money back. See, exchanges, no matter what, will not take out a wrongly sent transaction to a wallet, even if they can. If you had sent it was a purely erc20 based transaction then the following solution would have worked for you.

Quote from: dragonvslinux on October 01, 2019, 03:37:50 PM

Export the private key of your Ethereum-based USDT wallet, import it into an ERC20 compatible desktop wallet* to get access to your funds again.
You transferred an ERC20 token to an ERC20 address, so assuming that you control this "USDT" address and can export the private key, you'll be fine.

*Ethereum wallet, mist, exodus, etc, or browser-based like metamask.

Edit: This is what you do when you own your private keys. Not when tokens have been sent to an exchange "wallet".

But we've already established that this does not relate to you.

So the last thing I would suggest is, please lock this thread. So that unnecessary replies are no longer made here. No one can help you here other than the exchanges, and most of us that are speaking from experience can confirm this that they won't help you.

greggson

newbie

Activity: 25

Merit: 2

Quote from: Saint-loup on October 01, 2019, 04:22:32 PM

Quote from: greggson on October 01, 2019, 03:41:36 PM

Quote from: squatter on October 01, 2019, 03:02:31 PM

Quote from: greggson on October 01, 2019, 09:21:36 AM

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.

The explorer says it was from Bittrex. Are you sure it's the right transaction? (ie 4000 TUSD)
The exchange can easily credit your account, but they can also charge fees for that. You should check their terms and conditions to see the fees they charge for that.

I think at this point it's just a wait🙏🙏🙏 and see what EXXA does.

greggson

newbie

Activity: 25

Merit: 2

Quote from: Saint-loup on October 01, 2019, 09:29:39 AM

An USDT Wallet on which blockchain?
You are talking about Omni, Ethereum, EOS, Tron or Liquid?
You sent your tokens from an exchange to an address of your personal wallet?

I apologize as I didn't answer your question.
Simple answer is I don't know.
I assume since it came from Bittrex even though I sent TUSD from my ABRA wallet that it uses Ethereum.
Here's the hash https://etherscan.io/tx/0x950900b2babdb7b12c49ccdac12fc088c59260095673cef13e22de77b40dad3f
I tried looking at it but, I'm not sure how to figure it out if they used Omni, Ethereum, EOS, Tron or Liquid.

greggson

newbie

Activity: 25

Merit: 2

Quote from: vladimirhf on October 02, 2019, 10:50:58 AM

Quote from: dragonvslinux on October 02, 2019, 07:42:13 AM

Although the exchange clearly have the TUSD private keys, they don't support the token sent as can be seen below. Otherwise it would be accessible to the user.

I think all exchanges should be open to solve this kind of problem. Some services treat their users very badly using the excuse of "immutability". But wait, they are centralized. The blockchain should not become an excuse for dishonesty. If the problem is the fee, subtract from the value, it is better than leaving the user with nothing.

I wholehearted agree with you vladimirhf Grin

💯

greggson

newbie

Activity: 25

Merit: 2

Quote from: Saint-loup on October 01, 2019, 04:22:32 PM

Quote from: greggson on October 01, 2019, 03:41:36 PM

Quote from: squatter on October 01, 2019, 03:02:31 PM

Quote from: greggson on October 01, 2019, 09:21:36 AM

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.

The explorer says it was from Bittrex. Are you sure it's the right transaction? (ie 4000 TUSD)
The exchange can easily credit your account, but they can also charge fees for that. You should check their terms and conditions to see the fees they charge for that.

Yes EXXA could easily credit another wallet address.
I have provided them another address for them to send it too, mainly because they don't support TUSD.
I'm just at mercy of EXXA.
I guess I could try and bribe them some how🤔😆

greggson

newbie

Activity: 25

Merit: 2

Quote from: dragonvslinux on October 03, 2019, 01:02:48 PM

Quote from: greggson on October 03, 2019, 12:50:22 PM

Quote from: dragonvslinux on October 01, 2019, 03:51:35 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.

Wait, slow down, that reply was prior to knowing about it being an exchange address.
They won't give you their private key, it's not a thing they'd hand over.

Quote from: greggson on October 01, 2019, 03:41:36 PM

Quote from: squatter on October 01, 2019, 03:02:31 PM

Quote from: greggson on October 01, 2019, 09:21:36 AM

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.

Do you mean EXX as in https://coinmarketcap.com/exchanges/exx/
Or EXXA as in https://bitcointalksearch.org/topic/--5187439 ?

Either way the exchange/wallet has your funds, as they support USDT, so have the private key for your TUSD.
Ideally they'd give you your money back eventually.

dragonvslinux, you're correct it's https://bitcointalksearch.org/topic/--5187439
I've spoken with the head office and they said they'll give me an answer in the next 2-3 days, apparently I'm not the only dumb-dumb that has done this.

Great news, I thought you might not be Wink

As I said originally, hopefully you'll get it back

I know what I did was a full on rookie noob move but, thanks for that dragonvslinux😁👍

dragonvslinux

legendary

Activity: 1722

Merit: 2213

Quote from: greggson on October 03, 2019, 01:23:10 PM

Quote from: bartekjagoda on October 02, 2019, 03:10:46 AM

Quote from: greggson on October 01, 2019, 06:20:45 PM

Quote from: squatter on October 01, 2019, 04:37:17 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

You just file a support ticket with proof that you own both accounts and EXXA exchange will move the funds for you to your right, or give you access to the wallet. 4000USD is a significant account, so if nothing happens try starting a thread on reddit, usually unwilling exchange become very kind if your thread on reddit gains some traction. Also try twitter if you find their account.

Good luck

I have posted the same question 1st on reddit and have yet to get a single response.
bitcointalk is without a doubt dominating in responses.
I have talked to EXXA 3x now on the phone and have sent multiple emails.
I basically get we're working on it...
Twice now on the phone and one response by email....

The op from the ann might be able to help speed things up if you're looking for more ways, since it's being discussed here anyway:
https://bitcointalksearch.org/user/differ-1295342
You could pm or post in the thread referencing this one for example.

greggson

newbie

Activity: 25

Merit: 2

Quote from: bartekjagoda on October 02, 2019, 03:10:46 AM

Quote from: greggson on October 01, 2019, 06:20:45 PM

Quote from: squatter on October 01, 2019, 04:37:17 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

You just file a support ticket with proof that you own both accounts and EXXA exchange will move the funds for you to your right, or give you access to the wallet. 4000USD is a significant account, so if nothing happens try starting a thread on reddit, usually unwilling exchange become very kind if your thread on reddit gains some traction. Also try twitter if you find their account.

Good luck

I have posted the same question 1st on reddit and have yet to get a single response.
bitcointalk is without a doubt dominating in responses.
I have talked to EXXA 3x now on the phone and have sent multiple emails.
I basically get we're working on it...
Twice now on the phone and one response by email....

greggson

newbie

Activity: 25

Merit: 2

Quote from: Saint-loup on October 01, 2019, 04:22:32 PM

Quote from: greggson on October 01, 2019, 03:41:36 PM

Quote from: squatter on October 01, 2019, 03:02:31 PM

Quote from: greggson on October 01, 2019, 09:21:36 AM

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.

The explorer says it was from Bittrex. Are you sure it's the right transaction? (ie 4000 TUSD)
The exchange can easily credit your account, but they can also charge fees for that. You should check their terms and conditions to see the fees they charge for that.

Yeah, when I viewed the transaction hash that ABRA sent me I was little surprised that the TUSD came from Bittrex and not ABRA themselves.
The answer I got from ABRA is that it's out of their hands because it has been comfirmed multiple times, I take it because USDT & TUSD are both ERC-20.
I presume that my TUSD is on Ether mainnet and like dragonvslinux suggested that I get the private key, repopulate a new wallet with it and voila it should be sitting there waiting for me.
Problem is EXXA wallet/exchange has the true private key.

dragonvslinux

legendary

Activity: 1722

Merit: 2213

Quote from: greggson on October 03, 2019, 12:50:22 PM

Quote from: dragonvslinux on October 01, 2019, 03:51:35 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.

Wait, slow down, that reply was prior to knowing about it being an exchange address.
They won't give you their private key, it's not a thing they'd hand over.

Quote from: greggson on October 01, 2019, 03:41:36 PM

Quote from: squatter on October 01, 2019, 03:02:31 PM

Quote from: greggson on October 01, 2019, 09:21:36 AM

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.

Do you mean EXX as in https://coinmarketcap.com/exchanges/exx/
Or EXXA as in https://bitcointalksearch.org/topic/--5187439 ?

Either way the exchange/wallet has your funds, as they support USDT, so have the private key for your TUSD.
Ideally they'd give you your money back eventually.

dragonvslinux, you're correct it's https://bitcointalksearch.org/topic/--5187439
I've spoken with the head office and they said they'll give me an answer in the next 2-3 days, apparently I'm not the only dumb-dumb that has done this.

Great news, I thought you might not be Wink

As I said originally, hopefully you'll get it back

greggson

newbie

Activity: 25

Merit: 2

Quote from: Zionatin on October 01, 2019, 08:49:04 PM

Op if you sent this to an exchanges address does that exchange have a troll box? Maybe ask there or on their twitter or Instagram if they have those. Always makes sure whereever you trade you can contact someone from the exchange if something goes well. We need more info to properly help you.

Quote from: squatter on October 01, 2019, 03:02:31 PM

Quote from: greggson on October 01, 2019, 09:21:36 AM

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

Yet exchanges are very helpful when it comes to depositing and things where they gain something out of it. I think the OP is probably out of luck.

Quote from: Decracy on October 01, 2019, 06:37:57 PM

Quote from: greggson on October 01, 2019, 06:20:45 PM

Quote from: squatter on October 01, 2019, 04:37:17 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

It will be great to hear of the update on this. It leaves a record on an experience that one may expect from specific exchanges, and has the potential to help users in the future.

I wish you luck in the recovery of your TUSD.

-Jan

Yes it would be good for any google users that have been lead here though a search to find the answer to their question though the OP needs to be more specific and give us a complete understanding of whats going on.

Hey Zionatin , I'm not to sure what other details I could post?

USDT address I sent TUSD:
0xd42078b1dff076f4aa7e532afe8008a725a9ebed
Tranaction hash:
https://etherscan.io/tx/0x950900b2babdb7b12c49ccdac12fc088c59260095673cef13e22de77b40dad3f
Amount $4000 TUSD sent from ABRA to EXXA wallet.

If there's anything other detail that I'm missing let me know?

greggson

newbie

Activity: 25

Merit: 2

Quote from: dragonvslinux on October 01, 2019, 03:51:35 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.

Wait, slow down, that reply was prior to knowing about it being an exchange address.
They won't give you their private key, it's not a thing they'd hand over.

Quote from: greggson on October 01, 2019, 03:41:36 PM

Quote from: squatter on October 01, 2019, 03:02:31 PM

Quote from: greggson on October 01, 2019, 09:21:36 AM

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

I sent TUSD from an exchange wallet ABRA to another exchange wallet EXXA.
I have contacted both exchanges.
ABRA says once they have multiple confirmations they can't reverse that withdraw.
EXXA says they will see if they can reverse the withdraw from their end, but I not sure what will happen.
I just wanted to reach out to bitcointalk forum to see if there's anything that I can possibly be done.
Thank you in advance if you do have any sage advice.

Do you mean EXX as in https://coinmarketcap.com/exchanges/exx/
Or EXXA as in https://bitcointalksearch.org/topic/--5187439 ?

Either way the exchange/wallet has your funds, as they support USDT, so have the private key for your TUSD.
Ideally they'd give you your money back eventually.

dragonvslinux, you're correct it's https://bitcointalksearch.org/topic/--5187439
I've spoken with the head office and they said they'll give me an answer in the next 2-3 days, apparently I'm not the only dumb-dumb that has done this.

greggson

newbie

Activity: 25

Merit: 2

Quote from: Decracy on October 01, 2019, 06:37:57 PM

Quote from: greggson on October 01, 2019, 06:20:45 PM

Quote from: squatter on October 01, 2019, 04:37:17 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

It will be great to hear of the update on this. It leaves a record on an experience that one may expect from specific exchanges, and has the potential to help users in the future.

I wish you luck in the recovery of your TUSD.

-Jan

Thanks Jan as I do see the value for others in the future.
I'm still waiting on EXXA to respond to my private key request and will post the response here when I do get it.

vladimirhf

member

Activity: 596

Merit: 39

Quote from: dragonvslinux on October 02, 2019, 07:42:13 AM

Although the exchange clearly have the TUSD private keys, they don't support the token sent as can be seen below. Otherwise it would be accessible to the user.

I think all exchanges should be open to solve this kind of problem. Some services treat their users very badly using the excuse of "immutability". But wait, they are centralized. The blockchain should not become an excuse for dishonesty. If the problem is the fee, subtract from the value, it is better than leaving the user with nothing.

dragonvslinux

legendary

Activity: 1722

Merit: 2213

Quote from: bartekjagoda on October 02, 2019, 03:10:46 AM

You just file a support ticket with proof that you own both accounts and EXXA exchange will move the funds for you to your right, or give you access to the wallet. 4000USD is a significant account, so if nothing happens try starting a thread on reddit, usually unwilling exchange become very kind if your thread on reddit gains some traction. Also try twitter if you find their account.

Good luck

The problem isn't that the funds have been sent to a different account, but the wrong token sent to an erc20 address that turns out to be an online exchange ~~wallet~~.
Although the exchange clearly have the TUSD private keys, they don't support the token sent as can be seen below. Otherwise it would be accessible to the user.

Quote from: ?? on ??

Payment for storage of BTC, ETH, LTC, USDT.

Filing a formal support ticket is the best idea though I agree. I'd avoid the troll box unless you want to attract scammers.
Best of luck to you, I hope you get your funds back.

Bitkoyns

sr. member

Activity: 1078

Merit: 262

You could be very very lucky if the exchange to sent your coins into still credit you your coins but the chance it almost 0 speciallu if you are asking for their private key which no exchange has done before

bartekjagoda

jr. member

Activity: 87

Merit: 5

Quote from: greggson on October 01, 2019, 06:20:45 PM

Quote from: squatter on October 01, 2019, 04:37:17 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

You just file a support ticket with proof that you own both accounts and EXXA exchange will move the funds for you to your right, or give you access to the wallet. 4000USD is a significant account, so if nothing happens try starting a thread on reddit, usually unwilling exchange become very kind if your thread on reddit gains some traction. Also try twitter if you find their account.

Good luck

Zionatin

sr. member

Activity: 906

Merit: 263

Op if you sent this to an exchanges address does that exchange have a troll box? Maybe ask there or on their twitter or Instagram if they have those. Always makes sure whereever you trade you can contact someone from the exchange if something goes well. We need more info to properly help you.

Quote from: squatter on October 01, 2019, 03:02:31 PM

Quote from: greggson on October 01, 2019, 09:21:36 AM

Yuup, I did a stupid dyslexia move and sent TUSD to a USDT wallet.

Can anything be done to remedy the situation?

Did you send them to a wallet you control or to an exchange? It sounds like you sent them to an exchange. If so, which one? Unfortunately, exchanges often aren't too helpful recovering deposits sent to the wrong wallet, though there is a possibility. It will probably take weeks to sort out, though.

Are we talking about ERC-20 tokens? Did you deposit to a 0xxxxx address?

Yet exchanges are very helpful when it comes to depositing and things where they gain something out of it. I think the OP is probably out of luck.

Quote from: Decracy on October 01, 2019, 06:37:57 PM

Quote from: greggson on October 01, 2019, 06:20:45 PM

Quote from: squatter on October 01, 2019, 04:37:17 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

It will be great to hear of the update on this. It leaves a record on an experience that one may expect from specific exchanges, and has the potential to help users in the future.

I wish you luck in the recovery of your TUSD.

-Jan

Yes it would be good for any google users that have been lead here though a search to find the answer to their question though the OP needs to be more specific and give us a complete understanding of whats going on.

Decracy

copper member

Activity: 41

Merit: 1

Quote from: greggson on October 01, 2019, 06:20:45 PM

Quote from: squatter on October 01, 2019, 04:37:17 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

It will be great to hear of the update on this. It leaves a record on an experience that one may expect from specific exchanges, and has the potential to help users in the future.

I wish you luck in the recovery of your TUSD.

-Jan

greggson

newbie

Activity: 25

Merit: 2

Quote from: squatter on October 01, 2019, 04:37:17 PM

Quote from: greggson on October 01, 2019, 03:26:42 PM

I'm going to request the private key from EXXA exchange.
Crossing fingers on both hands and nether regions too lol.
Will report back, big mahalo!!

No exchange will give out the private key. It's just not a safe procedure -- extracting the private key from a hot wallet, moving it through multiple lines of customer service, etc. It can't be done.

Assuming EXXA understands what happened, you've done all you can do. If you post their reply here, we'll have a better idea. (Remove any personal information first.)

Yeah, I think you might be right.
I have contacted and asked them for the private key hehe.
I'll just have to wait for their response.
I guess it really is up to them now.

Topic: HELP the dumb-dumb!! I sent TUSD to a USDT wallet, is there any hope?? - page 2. (Read 716 times)