Hello!
Anyone faced with this?
I don't know how this is possible, but it looks like they just decided to rob me.
Long correspondence with support, they ask me : source of funds of the transaction.
I provided, they (HitBTC) and recive answer -
Dear Trader,
Thank you for all the information you provided. We have reviewed the submitted documents and found that in order to complete the verification process we need to set up a Skype call with you.
And !!! After skype call i recived now new message -
We have thoroughly reviewed all the information you have provided and we regret to inform you that, unfortunately, we will not be able to proceed any further until the actual source of funds of the transaction in question is provided.
The question is, are you okay? Do you accept documents and then reject them yourself?
Unblock my account, I provided everything I could - photos of documents, bank statments, there was a dialogue on Skype and etc.
And now it seems that in order to steal from me you have decided to cancel the document, which you have already matched?
What should I do?
https://www.reddit.com/r/hitbtc/comments/10l4cc0/hitbtc_and_kyc/