Topic: HitBTC scam - page 3. (Read 595 times)

Well, this is not the first time of reading this type of scam report regarding Hitbtc. Even few fellow users from my community faced depositing/KYC related issues. Although i suggested them not to use that shady exchange, however he wanna sold a token which was only available on hitbtc. Talking about coinmarketcap or coingecko or other data aggregator sites, they would only lower the rank for hitbtc or giving warning, not more than this as they don't wanna lose traffic. 

It's bad for both of your privacy and security to share such personal information on a public community. Please remove them OP!!!

Unfortunately, it's been more than 2 hours since you posted this, it wouldn't be weird if someone has already saved them in hopes to steal your identity... If I were you I'd start reporting for a possible identity theft to relevant authorities/companies.

Well, they have a good history of being shady. I haven’t checked their fake volume or not, it's something most of the exchanges practice these days. I wouldn’t be surprised if they are doing that too. It’s quite common regardless of how shady it is.
However, they have something beyond this too. We all know how Dogecoin has been pumped in last year. Sadly, hitbtc was one of them who censored the price DOGE a lot in their exchange and forced everyone to sell their coin at a lower price.
When DOGE pumped significantly, they had DOGE withdrawal off, which caused people not be able to withdraw their DOGE and sell on other exchanges.
On the other hand, the price of DOGE was half of the actual price on other exchanges. For example, when DOGE was at ATH of $0.73 on other exchanges, it was around $0.40 on hitbtc. It’s because they had off the withdrawal and censored the price of DOGE, as a result, users were forced to sell their DOGE at lower price (market price in hitbtc) which I have mentioned already, was half of the actual price.
This proves how stupid they are, how shady they are.

- Snip

I hide some for this link, but I send it to HitBTC without any modifications and 7-8 another selfies and scans of my passport. I never had any problem with KYC with other exchanges.
The scan or selfie not enough quality?

I use that scan for any KYC, and I have no problem with Binance, Bittrex, or other exchanges.
I tried taking photos on a phone camera (Samsung S10) and Canon camera - HitBTC canceled all my attempts.
I just want to take my coins and never work with them again, but they even blocked the withdrawal.

I have no idea about HITBTC as probably I have never used this exchange site. If I have done any, I cant remember that yet.

I am not sure either they are legit or scammer. But I have a suggestion which you may follow. For your passport ( do not scan your passport), just take a image/picture of your passport by your mobile. And  for selfie or other matter please use your mobile phone's camera. I think it may help you.

I've done KYC to hitbtc without encountering this issue but I don't really like exchange especially there volume is so low and they also have a flat rate withdrawal fee. Even though they have a lot of bad reputation, There customer support keeps in touch whenever you ask an update.

In case OP, Maybe there's a difference on the details you provide on your Hitbtc account and to your passport because they will not tell you that you modify something in your picture if your passport is really authentic or match with the details you provide to them. How much money we are talking about here?

I have nothing against KYC and I pass it on all exchanges. The problem is with HitBTC. They specifically do not allow you to pass the KYC in order to prevent the withdrawal of money.

I post the correspondence with HitBTC support:

That's why decentralized exchange exist e.g. bisq and hodl hodl, there's nothing to be worried when use DEX. The main problem DEX is lack of liquidity and so underrated due to less advertisement, if you search like best exchange on browser you'll find many articles only promoting CEX especially if they have paid ads.

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HITBTC is shady exchanges and have fake volume trading, there's no reason why someone need to use this exchange.

I think there have been quite a number of fraud allegations for HitBTC exchange in the past and I don't think this is the first case to be found.

I don't have much experience trading with that exchange but I quite often find someone accusing them of being a scam exchange before. Maybe it's true and maybe it's not both of which really depends on the evidence and case finding. If you are willing, then it seems that the search option will help you find the many charges for them so far.

Like this: https://bitcointalk.org/index.php?action=search

Most platforms ask nowadays for KYC. Some are legit, some are scam. Some of the legit ones have badly configured system for handling KYC and in most cases the support answers slow (if at all).
I don't know which is the case for HitBTC. They are pretty old on the market and I don't think that they could have been surviving if would scam for so many years.

My advises would be:
1. If you indeed want to use a (any!) KYC platform, you better ensure you have passed the minimum KYC for withdrawing funds before depositing anything.
2. If you have problems with them, learn to have patience. It's nice that you've warned us (and I do appreciate that), but only their support can help you for real.

If you've used only their chat, you should try to open a ticket. If you've got automated answers on tickets ask farther until you get clear answers on what to do next. And keep in mind that unfortunately not all support employees are smart and helpful.


If indeed it's getting proven that they withhold user funds without good reason, then they'll get - sooner or later - delisted from the various platforms. But for now (and sorry if it sounds harsh) your only "proof" can be read as "your papers are not 100% right and you don't have the patience needed for this".


PS. I've had account on HitBTC many years ago, I didn't like the platform to stay, but I've withdrawn my money easily. Just it was before the KYC days.

How many exchange site you will block? And if you block all the exchange site who asks to verify your identity, then how you will trade? Regarding this robotic answer, many exchange site even on facebook frequently questions answered by the robot but robot cant answer all the question. Robot can only answer those question which has been set by the site admin.

Scammers disguise themselves as a stock exchange. When you deposit your money, they block your account, ostensibly to check documents, while any documents sent are answered with "photo changed".
In the support service, there are most likely robots who always answer either "you still need to wait" or "you sent the modified photos." I believe that such an "exchange" should be blocked on all resources, such as Coinmarketcap.