I really do not like the exchange and I'm sure it's not just me. I signed up on the exchange and activated 2FA. Even with that I still get email notifications that my account has been logged into. I wouldn't be surprised if eventually the exit scam. Their security is poor so they are even bery likely to be hacked also.
We really have to be cautious of the exchange that we pick interest in, although this exchange started well, but I don’t know the reason for the problem they are having, this is also a big exchange and I would not be sure if they lack the profit to run the exchange smoothly r they lack expertise hands.
I stopped using them also when I discovered some of those lapses in them, and I am sure that before it go to the stage of op, they must have been showing some signs that he just did not pay much attention to, if he had paid attention to them, then he would have moved over to some other better exchanges like kucoin, coinbase, binance and maybe Bittrex, those have served their clients well ever since they were created and I am sure that they will not fail now.