Nearly one month ago, on 6 June, I initiated a withdrawal of USD from my MtGox account to my Dwolla account.
This withdrawal did not occur because of issues with the Dwolla API change. Those issues were resolved by MtGox on 10 June. They still failed to send that withdrawal despite several emails from me with the details of the missing transaction. After the hack they set up their new support desk system. I created a ticket explaining the issue, which was closed with no communication or action. I created a follow-up ticket, asking if the withdrawal was on its way. That ticket was also closed with no communication or action.
I have still not received the withdrawal. MtGox has effectively stolen my money. I sold BTC for USD, which MtGox has drained from my account and kept. How do I proceed if they just keep closing my tickets?
