How does online gambling operations manage gambling addiction?

Taki

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Quote from: Kakmakr on March 23, 2019, 04:53:59 AM

I know "Brick n Mortar" casinos have special counseling and advisors on call for people with gambling addiction and they also apply some measures for the gamblers with gambling addiction to "ban" themselves.

How can online gambling sites deal with gambling addiction? The Brick n Mortar" gambling sites have a social responsibility and local licensing requirements than needs to be adhered to for them to operate in a specific country or town, so they cannot avoid doing this.

Please give your inputs and ideas on how this can be done with online gambling sites. Wink

I think the reply is obvious. Gambling sites give an opportunity to play a game for money and will an individual become addicted depends only from him and his way of thinking. I believe there are different people, some of them can easy be hooked on the dream of huge possible profit and bonuses. But there are those who stay cool minded and rational.

carter34

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Quote from: Kakmakr on March 23, 2019, 04:53:59 AM

How can online gambling sites deal with gambling addiction?

I think all that can be done is like a warning on the site while signing up. Just like conditions and warranty of terms before the gambler signs up , where no further registration can continue until the term of reference is agreed upon. Because you can't start advicing someone physically.

darewaller

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Quote from: bitgolden on March 28, 2019, 07:36:06 AM

Well, I would say that it is a very nice initiative and it will be good if all online casino sites can apply same technique of having a provision for self/auto ban to players having addiction. Addicted gamblers are always aware there is something wrong with them but they find it hard to control it.

I don’t want to believe there would be anyone suffering from addiction without their awareness, just that they always want to keep it secret but with a medium like this, it should go a long way in helping. But, self-ban is not enough, the casino should also ensure to follow up on the gamer to be sure they have received necessary help from family and friends or even they can partner with a rehab where they refer them to.

I agree with you completely and I would say you have a great suggestion. Most addicted gamblers are pretty much aware of this addict and they find it challenging talking to someone about it, am very sure majority of this addicted gamblers will be fast to use the self-auto ban button to give themselves the first break, less call this the first aid treatment, even though there might be need to later go for therapy but this would go a long way in assisting them go on break.

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Quote from: dunfida on March 28, 2019, 06:08:03 PM

Who gambling site owner would tend to ban a certain player which do spend tons of cash on their site? For sure no one will do such thing since they do know that they can milk out profits
with those addicted ones.
Showing concern do just act like a mask for them not to be seen that they dont really care at all onto their addicted players. The more addicted players on the site the bigger the smile that do they have.

I will disagree because that customer ultimately burns themself out and never comes back. A good business is built from regular business in a sustainable way, sure some sites might be like that but any long term operation i think allows self suspension for weeks, months maybe a year and even account delete. Problem with crypto gambling is they can create other accounts but its really upto the individual in that case also

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Quote from: dunfida on March 28, 2019, 06:08:03 PM

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Quote from: BeGoods on March 25, 2019, 02:16:09 AM

Quote from: alisafidel58 on March 23, 2019, 05:25:46 AM

Quote from: Kakmakr on March 23, 2019, 04:53:59 AM

How can online gambling sites deal with gambling addiction?

It is hard until the player admits for themselves that they are an addict to gambling. Even if a gambling site put a feature that gamblers can find a counselor and talk to them it will be pointless until a person admits to his own addiction.

I think gambling sites will not care about that and the facilities for addiction. while addiction provides the biggest advantage for the gambling site? if you want to get out of addiction, you have to work on your own, gambling sites have no deal in healing it

They actually gain more from addicted gamblers and I don’t want to believe that these sites will truly have the interest of addicted gamblers at heart. Every business person wants a consistent client and in most cases do not care about where the money is coming from, that is the same way it is with this gambling sites.

If they truly care, I think it is easy to detect from their system and they can put an alarm or ban the player themselves, then send a mail to advice gamer to call for counseling. I think it’s that easy to do, don’t know if am right though.

Who gambling site owner would tend to ban a certain player which do spend tons of cash on their site? For sure no one will do such thing since they do know that they can milk out profits
with those addicted ones.
Showing concern do just act like a mask for them not to be seen that they dont really care at all onto their addicted players. The more addicted players on the site the bigger the smile that do they have.

That is the hard truth in the gambling industry. Haven't seen a single casino website trying to stop a gambler to play because he's spending too much money and time. I don't think there will be a gambling site that will dedicate their effort to fight the gambling addiction of a person. Let's admit the reality here!

qwertyup23

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Quote from: Kakmakr on March 23, 2019, 04:53:59 AM

I know "Brick n Mortar" casinos have special counseling and advisors on call for people with gambling addiction and they also apply some measures for the gamblers with gambling addiction to "ban" themselves.

How can online gambling sites deal with gambling addiction? The Brick n Mortar" gambling sites have a social responsibility and local licensing requirements than needs to be adhered to for them to operate in a specific country or town, so they cannot avoid doing this.

Please give your inputs and ideas on how this can be done with online gambling sites. Wink

I think that most online gambling sites have this warning message and disclaimer about gambling and its effects to an individual. Mostly by just agreeing to their consent and agreement terms, a person could already participate in gambling as they believed they already adhered to it. Online gambling sites are mostly operated by businessmen who are inclined to profits alone and these types of problems stem from the decision of the person playing the game.

Quote from: Chikitita2004 on March 27, 2019, 05:30:38 PM

I don't know how sincere the gambling site's advisors in this matter. In the first place they must think of the benefit of their business and every gambler must be welcome as long as they give profit to the site, in the other hand, since they had agreed to this matter to give counseling to gambling addicts then they must do it contrary to their goal. Their goal is to make profit and not to save gamblers from addiction. This sounds irrelevant and insincere to me.

Like any other business no matter how humanistic or socially inclined they are, all of them are driven by profits. Their goal is to produce the highest profit margin and earn cash for their needs. What I learned in business school is that all business revolve around the word "PROFIT".

I know someone personally who works in a energy/power corporation and there CEO often participates in social responsible events and host environmentalist projects. But all of those are purely for PR and media in order to look good on paper and on media.

dunfida

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Quote from: StarofBTC on March 28, 2019, 04:31:16 PM

Quote from: BeGoods on March 25, 2019, 02:16:09 AM

Quote from: alisafidel58 on March 23, 2019, 05:25:46 AM

Quote from: Kakmakr on March 23, 2019, 04:53:59 AM

How can online gambling sites deal with gambling addiction?

It is hard until the player admits for themselves that they are an addict to gambling. Even if a gambling site put a feature that gamblers can find a counselor and talk to them it will be pointless until a person admits to his own addiction.

I think gambling sites will not care about that and the facilities for addiction. while addiction provides the biggest advantage for the gambling site? if you want to get out of addiction, you have to work on your own, gambling sites have no deal in healing it

They actually gain more from addicted gamblers and I don’t want to believe that these sites will truly have the interest of addicted gamblers at heart. Every business person wants a consistent client and in most cases do not care about where the money is coming from, that is the same way it is with this gambling sites.

If they truly care, I think it is easy to detect from their system and they can put an alarm or ban the player themselves, then send a mail to advice gamer to call for counseling. I think it’s that easy to do, don’t know if am right though.

Who gambling site owner would tend to ban a certain player which do spend tons of cash on their site? For sure no one will do such thing since they do know that they can milk out profits
with those addicted ones.
Showing concern do just act like a mask for them not to be seen that they dont really care at all onto their addicted players. The more addicted players on the site the bigger the smile that do they have.

Hannahanto

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Quote from: Kakmakr on March 23, 2019, 04:53:59 AM

I know "Brick n Mortar" casinos have special counseling and advisors on call for people with gambling addiction and they also apply some measures for the gamblers with gambling addiction to "ban" themselves.

How can online gambling sites deal with gambling addiction? The Brick n Mortar" gambling sites have a social responsibility and local licensing requirements than needs to be adhered to for them to operate in a specific country or town, so they cannot avoid doing this.

Please give your inputs and ideas on how this can be done with online gambling sites. Wink

But don't you think it will affect their business? I understand they do counselling. Dont you think counselling is itself a marketing. If you are into business you will certainly agree to my point. Just look at every stuff, people get addicted to. They will neither stop selling their products nor stop their advertisement. Its their business, hence nothing can stop one from being addicted unless and until the individual thinks himself and stops.

StarofBTC

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Quote from: BeGoods on March 25, 2019, 02:16:09 AM

Quote from: alisafidel58 on March 23, 2019, 05:25:46 AM

Quote from: Kakmakr on March 23, 2019, 04:53:59 AM

How can online gambling sites deal with gambling addiction?

It is hard until the player admits for themselves that they are an addict to gambling. Even if a gambling site put a feature that gamblers can find a counselor and talk to them it will be pointless until a person admits to his own addiction.

I think gambling sites will not care about that and the facilities for addiction. while addiction provides the biggest advantage for the gambling site? if you want to get out of addiction, you have to work on your own, gambling sites have no deal in healing it

They actually gain more from addicted gamblers and I don’t want to believe that these sites will truly have the interest of addicted gamblers at heart. Every business person wants a consistent client and in most cases do not care about where the money is coming from, that is the same way it is with this gambling sites.

If they truly care, I think it is easy to detect from their system and they can put an alarm or ban the player themselves, then send a mail to advice gamer to call for counseling. I think it’s that easy to do, don’t know if am right though.

Whosdaddy

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Quote from: Polar91 on March 27, 2019, 03:56:38 AM

Quote from: kawetsriyanto on March 26, 2019, 07:28:55 PM

Quote from: Bitinity on March 23, 2019, 05:42:51 AM

~snip~ The main problem, most gamblers are not admitting that they are addicted. ~snip~

I agree with you. Most of them are not aware if they have already addicted to gambling. While others refuse to get treatment from counseling and advisors. These cases need big support from their families, especially from parents, wives or husbands. They should ensure the addicted gamblers to consult or get special treatment. Besides then, the role of the advisor or consultant determines the result.

I don't think so. Once a person is addicted to something, he must be aware of that. Perhaps he refuses not to stop because of greediness which part of human nature. Only himself can help him from that addiction.

No online gambling website or casino will put a limit on the betting per IP address or per account.
This would mean a minimized activity per user and no company would want that. The more they use the website, the more the profit for the company. Know your costumer would make the users run away from the website and they would rather explore new places to do what they want to do. And there is no concept like that in the traditional casinos or gambling industry.

shield132

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Quote from: Kakmakr on March 23, 2019, 04:53:59 AM

I know "Brick n Mortar" casinos have special counseling and advisors on call for people with gambling addiction and they also apply some measures for the gamblers with gambling addiction to "ban" themselves.

How can online gambling sites deal with gambling addiction? The Brick n Mortar" gambling sites have a social responsibility and local licensing requirements than needs to be adhered to for them to operate in a specific country or town, so they cannot avoid doing this.

Please give your inputs and ideas on how this can be done with online gambling sites. Wink

At least where I live currently, casinos don't care about gambling addicts, nor government. You can play as much as you want, if you have a little beard no one asks for ID, just enter and play unlimited + there are a lot of pawnshops here near casinos to put your smartphone, watch or anything and keep gambling + some pawnshop takes items like smartphone and etc without original case. So one cares about gambling addicts, no one + every local website is full of online casino ads, there are a lot of ads in streets too.
Btw on another hand, casinos usually ban your by your request or some of them sets limits on money you can gamble monthly.

Supercrypt

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Quote from: Polar91 on March 27, 2019, 03:56:38 AM

Quote from: kawetsriyanto on March 26, 2019, 07:28:55 PM

Quote from: Bitinity on March 23, 2019, 05:42:51 AM

~snip~ The main problem, most gamblers are not admitting that they are addicted. ~snip~

I agree with you. Most of them are not aware if they have already addicted to gambling. While others refuse to get treatment from counseling and advisors. These cases need big support from their families, especially from parents, wives or husbands. They should ensure the addicted gamblers to consult or get special treatment. Besides then, the role of the advisor or consultant determines the result.

I don't think so. Once a person is addicted to something, he must be aware of that. Perhaps he refuses not to stop because of greediness which part of human nature. Only himself can help him from that addiction.

How can an addicted gambler not know this, it’s not possible for anyone to be suffering from addiction and not be aware, except the person is just not ready to come out of it. I have seen cases of people who complain that they do not know how to control themselves and they truly feel like putting a stop to gambling excessively.

Addicted people always know that something is wrong but that inability to put a stop is what makes it addition and that is where friends, family and relatives now come in to give support and in this case of online casinos that are willing to help addicted gamblers, the gambler can now use self-ban till he feels he’s sane enough to play the game without going to the extreme.

bitgolden

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Well, I would say that it is a very nice initiative and it will be good if all online casino sites can apply same technique of having a provision for self/auto ban to players having addiction. Addicted gamblers are always aware there is something wrong with them but they find it hard to control it.

I don’t want to believe there would be anyone suffering from addiction without their awareness, just that they always want to keep it secret but with a medium like this, it should go a long way in helping. But, self-ban is not enough, the casino should also ensure to follow up on the gamer to be sure they have received necessary help from family and friends or even they can partner with a rehab where they refer them to.

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Quote from: carlfebz2 on March 27, 2019, 05:56:46 AM

Quote from: eternalgloom on March 26, 2019, 09:19:54 AM

I know that Crypto-Games allows players to contact them when they have problems with gambling addiction and they'll ban that player's IP address if they want it.
I think there are perhaps other casinos that offer similar arrangements, but I personally can't think of any examples.

The least that casinos should offer is a link to gambling addiction resources or a helpline.
Most of them do that luckily.

Thats the only thing that they can do on where they can redirect addicted gamblers to those helplines,forums etc. but generally they wont really care at all too much
for their players as long they are making profits with them.Good to know that Cryptogames do offer such banning of IP but its still useless in all sorts because on internet
we can either just simply play with other gambling sites or just simply use vpn then you are ready to go.

Yeah sure, players can easily circumvent it, but at least it's a bit more than just directing addicts to gambling addiction helplines etc.
I think they'll also disable your account, so there's an added step that addicts need to take to start playing again, at least on Crypto-Games.

And yeah, they can always just play on a different site, there's nothing to stop that. Unless there was some sort of system of globally banning IPs across many different gambling sites.

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Quote from: Chikitita2004 on March 27, 2019, 05:30:38 PM

I don't know how sincere the gambling site's advisors in this matter. In the first place they must think of the benefit of their business and every gambler must be welcome as long as they give profit to the site, in the other hand, since they had agreed to this matter to give counseling to gambling addicts then they must do it contrary to their goal. Their goal is to make profit and not to save gamblers from addiction. This sounds irrelevant and insincere to me.

Yes.This might be hard to believe but if this is real,then it would be good for addicted gamblers.But since most of the addicted gamblers today do not admit as they are so it would be a task for the gambling site to recognized them and make counseling afterwards.Though they will make less profit with this but atleast they will be able to help with those addicted ones.

Chikitita2004

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I don't know how sincere the gambling site's advisors in this matter. In the first place they must think of the benefit of their business and every gambler must be welcome as long as they give profit to the site, in the other hand, since they had agreed to this matter to give counseling to gambling addicts then they must do it contrary to their goal. Their goal is to make profit and not to save gamblers from addiction. This sounds irrelevant and insincere to me.

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Quote from: Netnox on March 27, 2019, 12:09:07 PM

Frankly I think that it is not the responsibility of the gambling firm to provide counseling services. Their duty is to provide a honest gambling platform, and it is up to the player to control his addiction.

Yes. Eventhough gambling sites have disclaimers or sort of several banners posted on their site about responsible gambling, it's up to gamblers if they will be eaten by their greed and become addicted. Honestly being addicted is usual. It's part of the "natural" effect when doing gambling. But somehow if their addiction results into unusual and inappropriate activity, that's the time they need some guidance.

It's not necessary for a gambling site operators or owners to implement a counseling service but Im glad some doing that.

darewaller

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I think it will be quite difficult for gamblers to apply self-exclusion on the site as most addicted gamblers will never agree to be suffering from addiction.

The best a site can do is to take note of the gamer’s history; there should be a way they would know. Maybe from the number of hours spent to the amount, then they can have a link that will send the addicted gambler to chart with experts, maybe advise the gamer to go seek an offline professional help or if it is possible put a ban on the gamblers account.

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Quote from: gilangIDR on March 26, 2019, 11:12:24 AM

It depends on each of the gamblers, the personality possessed by the gambler will determine whether they can avoid addiction or not. This must be understood because every gambler must be able to control emotionally well. Addiction is a problem, but when a gambler has a special formula for doing good management, they will be able to avoid addiction by themselves.

The problem I have seen with gambling addition is that most of its victims would never own up that they are suffering from addition so that they can get immediate help. That’s why I always tell gambler to try as much as possible to have self-control and also a good management so they won’t end up becoming addicts. Gambling game is naturally addictive and it takes only a man with self-control to avoid this. Spending too much time on the game will lead to addiction in the long run.

Netnox

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Frankly I think that it is not the responsibility of the gambling firm to provide counseling services. Their duty is to provide a honest gambling platform, and it is up to the player to control his addiction.

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