Topic: How I got scammed by chips.gg with insane proof from their employee (Read 1163 times)

Whoever the person is that contacted me, they didn't want to post about it in public. I hope you understand when I say I am not going to reveal their name in public either. I will leave it up to them to post about it publicly if they feel they should or if it's time. I was also approached by a highly trusted legendary-rank user who confirmed the story about Chips.gg and their owner soon after that. Now, it's a waiting game.

Seems like RioVIP is the whistle-blower as the way he has introduced himself here. He is also talking about the inside information which was published by the Chips.gg Casino Guru representative in the first few posts.

Haven't you received PM from the same person who had sent me PM? We are dealing with a lot of newbies here if RioVIP or Magalon isn't the person who approached you through PM. Unfortunately, none of them provided any evidences here until now.

No, this isn't the person I have been in contact with via PMs. It looks to me like RioVIP was an old player who later got promoted to some staff position. Mookis123 mentioned there was an additional player who was scammed by the casino and that she would tell them to post here. Maybe RioVIP is that player.

Hi, I understand correctly that you're the one PMing Pmalek a little while ago? Thank you for stepping up. If you can provide the supporting evidence of the statements made above, it'll be very highly appreciated. You might want to make a new thread if the evidence you have and ready to share involves many other cases, and probably will be the best to stick with this thread if they're isolated only on mookis123's case.

Hello everyone,

In the realm of truth, sometimes confronting it can lead to challenges, such as job losses. Yet, the essence of truth remains invaluable. As someone who deeply believes in karma, I am Rio, the individual previously associated with Chips gg.

The Mookis123 story was indeed unfortunate I really feel bad for her.  She won ~11 ETH on Crazy Time by Evolution Gaming—a trusted live casino provider which no need to be validated.

However, the actions taken by the management at Chipsgg, particularly by Tacyarg, towards her were concerning. Yes, Tacyarg blocked her withdrawal for several days or almost full week. Mookis123 for sure got frustrated and played the funds since she couldn't do anything. She did full KYC on site and still the chips management won't let her withdraw and remain her withdrawal locked. she faced unnecessary delays and obstacles in withdrawing her winnings.

I can share from inside, the Tacyarg there said "not everyone comes to a site and wins 20k on a brand new account". So basically this site will not let everyone withdraw their winning especially big winning if new account? How could the site grow? No they will not!! It was fully scam strategy and they will only let players who has lost big to withdraw.

Additionally, it's concerning to note that Chipsgg operates without a valid license, rendering many of their Terms of Service (TOS) potentially void. The unchecked authority wielded by individuals like Tacyarg, who seemingly have the power to ban or disable accounts at will, is alarming.

I have personal account on Chips which wagered above $500k and level 105 when the site was legit and run by real owner before Tacyarg corrupted the company from real owner. And what happen to my personal account? Drawing from my personal experience, my account, which had substantial activity, was unjustly banned, highlighting the risks associated with the platform.

I am here to tell all the truth and I have proof.

Why did i do this? The answer is simple "I had enough". the Mookis123's case was really stressful for every staff. Even my colleagues is keep following up about her case. But yeah they remain silent and I can understand salary $$ is important to them. for me too yes! But truth is precious, caring customer is number 1.

Mookis123 is really legit and what she got? She really didnt deserve all the scam happened to her. I get she got stressed by her ticket. Tacyarg opened her withdrawal only after Mookis123 exhausting her winnings and only let her withdraw her initial deposit.

Some of you might be wondering about my actions and choices. Why didn’t I stand by Chipsgg or loyal to chipsgg?

To be clear: The reason because the site is running without any license and I don't want to be a scammer to players/customers. On my personal experience, most of support tickets will be about withdrawal issue and players get limited to enjoy/withdraw their winning

 I've always believed in doing right by people, especially the customers. My heart has always leaned towards serving and protecting them. They deserve honesty and genuine care, and that's where my loyalty lies.

It is my hope that Evolution Gaming provider, being a reputable entity, becomes aware of this story.

Best regards

I had received a PM from someone too. The person has introduced himself as the owner of Chips.gg gambling license. But there wasn't any evidence from him about his claim. So, I had suggested the user to post about it in this thread. Unfortunately, he hasn't made any post here. The name of that user is also mentioned in this article of BTCGOSU: Chips.gg Casino Plunges into Chaos: Co-Founder Accusations and Unexpected Maintenance

The person has been addressed as the co-founder of Chips.gg in the BTCGOSU article, and he is known as Magalon. The user had sent me a PM on the 24th December.

They didn't claim that the representative account was hacked. I guess, the conflict between the owners are creating this confusions. Seems like the license owner of Chips.gg (most probably 'Magalon') has published those inside information by using a support agent. It may not be faked.

Hmm... this is a nice development, but I think we can and should consider his silence [if he never replied to you, and assuming he is the whistleblower] is due to an NDA upon his termination that prohibit him from spilling any more tea on this issue. That's logically what I'll do as a damage control when my company is exposed by one of my [now former] employee.

Chipsgg's representative can clear all of these issues [together with several points being asked throughout the thread] if they really interested to clean their reputation, but they don't even bother to answer any [legit] question surrounding this situation or anything related to the nature of their business.

Yes, that's correct. I was approached by someone claiming to be the whistleblower, and they are using their own account. I thought the same person might have approached you and/or Mahdirakib as well. I guess that wasn't the case.

My take on the whole thing is that the whistleblower had access to the account on Casino.Guru. Once the owner found out, they removed that access, probably fired the whistleblower with immediate affect, and revoked all access rights. I am also interested in finding out how those private conversations were saved and leaked. Are they saying they got hacked? Because the casino hasn't claimed that before. Are they saying the screenshots were fabricated and faked (it's easy to change text on a website and make screenshots of it) because I haven't seen that either!? All off a sudden, it didn't happen and everything is a fabrication . 

Now the situation is more interesting here. Looks like Chips.gg Casino Guru representative has two sides. At the initial stage, the representative had said that everything was done by the owner intentionally. After that, the representative started to disclose other information which hasn't been shared by the OP. If the whistle-blower wasn't an employer then how he got the access to the Chips.gg Casino Guru account!! The questionable conversations of the owner with the staff was also published by the Chips.gg Casino Guru representative in the early posts. Still Casino Guru team is addressing this issue as fabricate!

I believe, and I think we all know here, that's the main reason and the goal aimed by the casino by holding that winning. OP fall right into their play.


I can't help but wonder... how on earth will they explain someone that is not their employee get a hold into their account in CasinoGuru? That thing aside, if I may know, does that whistle-blower is the one you mentioned on your previous post approaching you through PM? I assume they use their own account and not chipsgg's?

The OP continuing to play is just a case of a gambler not knowing better, perhaps even one with a self-destructive attitude towards gambling that results in them making bad financial decisions. But that's a different topic of discussion.

---

A new update in the CasinoGuru case.
It has now official been closed by their complaints team. Their conclusion is that the whole thing was a fabrication. They claim that the whistle-blower was never an employer of Chips.gg.
I am reaching out to the alleged whistle-blower to provide me with more proof, otherwise I am deleting my original feedback for the casino.   

Yeah, I followed their case on CG, visiting the thread every now and then to keep myself updated, but thank you for notifying me. Regarding the verdict given by the mediator, I have to say that it's quite surprising that they ruled against OP, but at the same time, it also bears its weight if we tunneled the case strictly on the blocking of the withdrawal [namely, why would OP still depositing and playing in spite of all of the situation] instead of the bigger scope like all of the other things they did; the withdrawal blocking [which we all know the real reason behind it], the issues raised by efialtis on his article, the cheering, the warning given by the whistleblower [I don' think I understand this part correctly, what's the outcome for this matter?].

As for adjusting the negative feedback, yes, when the case is marked as closed by CasinoGuru's mediator [which yet to happen], I will adhere to the verdict given and adjust it accordingly to make sure what's said there is true to the most recent situation and development, lest someone --that's simply here looking for dirt-- use it as a way to stick it to my chute by complaining about it. What will it say or whether it will be completely removed, though, is fully depend on Chip's representative's answer here on the questions that's left unanswered, because, those things above are not cleared and [currently] not being discussed on CG, and one thing that I think any sane person with an ability to process logic will agree is that those points are worrisome for a casino to have.

The case is still not closed from what I can see. Five days ago, one of their agents rejected the complaint, but after that the player made two more posts that are not yet public on CasinoGuru. Let's see what happens after the timer runs out. I expected to hear more from the person who approached me via PMs, but they have gone radio-silent. I will send them another message to check what is going on with the case against the casino.

@Pmalek, @holydarkness, I'm mentioning both of you here and bumping this thread as I just noticed that the mediator (Casino Guru) has ruled against the OP. Because the OP has played with deposits and made withdrawal even after facing the withdrawal issues before. Still, the behaviour of the casino admin and support team are questionable as they are intentionally blocking the withdrawals of a user who wins big, then they were celebrating when the user lost his money. And the unavailability of their license is questionable too.

Based on the current situation, do you have any plan to adjust the negative feedback which has been left on Chips.gg representative account?

Based on your deposit address, you have indeed played with deposits even after submitting the complaint on Casino Guru and creating this thread here. Which is strange. Why have you done it while Chips.gg had blocked your withdrawal when you won big before 19th November?

Maybe his allegation isn't accurate. But what about the conversations of 'tacyarg' with other staff? tacyarg has suggested the staff to block the user account who will win big. And tacyarg was also celebrating when a user (OP) has lost his account balance by facing the withdrawal block issue. How ethical is it?



And you are continuously ignoring the questions about the Curacao gambling license of Chips.gg. I have asked it before and holydarkness has highlighted it also. Why are you ignoring this question?

Ahh... I see, OP might miunderstood the meaning of "have a good standing", thinking it means she need to be in a good term with the casino, while what the live support tried to say is to have a good reputation.

While you're here, where are we with your license, again? I see that it's still not being cleared although it's been asked two times.

Regarding the specific case in question, it is important to clarify that the player did make further deposits not displayed in our provided screenshots. However, the allegation at hand pertains to the player's claimed inability to withdraw funds including winnings, which allegedly compelled them to continue wagering. It's crucial to note that this allegation is not accurate.

As previously noted in our initial response, when the player's account was unlocked, they regained full access to their entire balance including winnings, which amounted to 13.95 ETH on 11/19/2023.

Subsequently, the player proceeded to engage in further gameplay, including making deposits and withdrawals, without encountering any further issues on the platform. This is substantiated by their consistent use of the platform from 11/19/2023, to 12/15/2023, as evidenced by their continued gameplay and wallet transactions during this period.

All players at Chips have the option to implement Self-Exclusion measures through various accessible methods, including the option for indefinite Self-Exclusion, which can be conveniently set up within their user profile. You can initiate Self-Exclusion by visiting the following link: https://chips.gg/profile/general-responsible-gambling.





Furthermore, there have been allegations suggesting that our agents requested a 5-star review in exchange for preferential treatment on our platform. We want to unequivocally state that such a practice is not only false but also contrary to our review policies, and it raises ethical concerns that we take very seriously.

I see that the deposit they shown on their screenshot seems to be cut, maybe to the next page, and since you made multiple deposits at that day, it doesn't show the same amount as you stated.

May I know why do you still deposit several times on their platform although you already have a problem with them?

I've deposited 9k. I am absolutely certain about it.
https://ibb.co/nLTKJkS
https://etherscan.io/address/0x8Fe1D99a4d2e5Fd41d8480FFea9d94142D0AC269
No because I don't have access to my account anymore. I requested a self exclusion because I didn't want to play anymore on their website or have anything else to do with them. I can't access my account anymore. I've deleted my Google authenticator so I won't be able to deposit. Like I said, I've requested to self exclude like 5 times through email. No answer at all. That's why I decided to delete my Google authenticator so I can't login into the account anymore

I've only withdrawn when they allowed me to. That's after a week after my win.

The screenshot (provided by Chips.gg representative) isn't showing any deposit of your which is worth $9k. Even, the total sum of the deposits isn't equivalent to $9k (which is visible in the screenshot). We are already aware of the fact that you have lost the remaining account balance by placing more bets. But it looks like you have made some deposits and withdrawals even after facing the withdrawal block and delays. Is it true?

Do you happen to have a screenshot of this conversation where they hinted you to leave a good review in trustpilot in order to open your withdrawal? And... I don't think I understand the recent development, why do you ask for self-exclusion?

As I said. I'm not looking for money here. Just awareness. Yes I did deposit 9k. Yes I won around 24k at CT.
No, they didn't let me withdraw for a week. Blocked my chat. Wouldn't answer on support only 24hrs after I'd send a message.
Yes, I did gamble while my withdrawal was blocked. Not going to lie. When you gamble, you lose. But sometimes you hit a good hand. When you do, you should be able to withdraw all of your funds. No after a week, and not with a limit. The same way I deposited 9k on the spot without any kyc and any issues.. Doesn't change the fact they instantly blocked my withdrawal and chat after my win. People should know about this.

Let me be clear cause I see chips is trying to cover their ass. I deposited 9k on that day. On Nov 19th I withdrawn only 5 eth because that's WHAT THEY LET ME WITHDRAW. 10k a day limit after a week of blocking my withdrawals and talking to them on support. They said if I'm "Good" with them meaning I leave a 5 star review on trust pilot they'll let me withdraw more. I also tried closing my account. Sent at least 5 emails to support about self exclusion. No answer. I can't access my account now because the only way to not log in was to delete my Google authenticator.

@chipsgg - thanks to the information from your side

@Mookis123

1. Did you deposit $9000 or only $2000 (CMC price on Nov 13th)? In the screenshot from chipsgg on Nov 13th you only deposit 0.997 ETH or you have sent multiple deposits on that day?


2. Also you have withdrawn 2 times on Nov 19th, can you explain why the 1st was 5 ETH and the 2nd one only 0.1 ETH?


We have 2 different stories in this case, the casino said a user able to withdraw all of the balance on Nov 19th while the user said he only able to withdraw his initial deposit on that day.

I hope you can stick around until this situation got cleared. Regarding the screenshots on Mookis123's thread on CG, those explanation above about different people aside [and I am not sure I understand the relation between both and why is it worth mentioning], do you mind to tell us why do the "staff", tacyarg, requested an account to be locked from withdrawal and asked to be investigated out of nowhere? And it isn't clear whose account is it, mookis123? demoanique7? Someone else's?

I also noticed you didn't answer mahdirakib's question about your license.

The statement in the screenshot alleges that a member of our staff intentionally restricted player withdrawals, allegedly with the aim of causing financial losses to prevent the player "Mookis123" from withdrawing funds. It is also claimed that the player was only permitted to withdraw their initial deposit. However, our post-mortem analysis contradicts these assertions.

On 11/19/2023, the player in question had access to their entire balance including the original deposit(s) and winning(s) totaling 13.95 ETH. They voluntarily withdrew 5.1 ETH and continued to engage in gaming activities over the subsequent 5-6 days. This timeline demonstrates that the player had the opportunity to withdraw funds beyond their initial deposit without limitations.

It's important to clarify that the individual representing themselves as a "whistleblower" and claiming ownership of the screenshots, is distinct from the person who originally created the screenshots, as they are separate individuals. This raises concerns regarding the ethics and credibility of these allegations. Moreover, multiple staff members were in the provided images, the "representative" seems to be specifically targeting "tacyarg" without providing substantial evidence or reasoning to support their accusations. This is further evident inside the other post mentioned on Casino Guru.

Lastly, it's worth noting that discussing player betting patterns and engaging with other staff members to assess risk levels is a common industry practice. Such interactions are intended to ensure responsible gaming, the adherence to established limits, and other policies such as AML. Unfortunately, due to the limited number of representatives available to address such situations, response times and progress can be slower than desired. We acknowledge that this can be frustrating for players.

Nice statement. Can you post any evidences here so that the statement can be verified? What do you want to tell about the messages of "tacyarg" which can be seen in those screenshots? Based on the screenshots, the representative has told the truth on Casino Guru, isn't it? There is another complaint on Casino Guru which is similar to the OP's issue: Chips.gg Casino - Player's withdrawal has been blocked
Can you clarify why Chips.gg has lost the gambling license?

@Mookis123, is it true that you were allowed to withdraw a part of your balance on the 19th November? Have you continued your betting at Chips.gg by making deposits and withdrawals after creating this thread?

Dear Community,

We would like to address the recent post on both this platform and Casino Guru and provide some context and clarification.

Leading up to the review on 11/19/2023, the player had consistent communication with our support agents. As of the date mentioned in the player's post, the player had a remaining balance of 13.95 ETH, equivalent to approximately $24,000, which was made available for withdrawal on the same day. The player chose to withdraw 5.1 ETH, leaving them with a balance of 8.75 ETH. Over the next 5-6 days, the player continued to use the platform, engaging in various deposits and withdrawals, as well as betting activities, without encountering any further issues or limitations. The player expressed no problems or concerns to our agents regarding anything further.

On 12/04/2023, the player initiated this thread on bitcointalk. On the very same day, the player made two subsequent deposits, with an additional deposit on 12/7/2023, alongside additional bets. The player's continued participation on our platform is evident, with recent bets placed on both 12/10/2023 and 12/15/2023. The player withdrew a total of $10,890.82 during these periods. Furthermore, it's worth mentioning that the player had intermittent periods of betting and withdrawals, with noticeable breaks in between, on a regular basis since the initial incident leading up to this thread.

Additionally, the player referred to as "demoniaque7" in the screenshots did not encounter any issues on our platform and continues to play regularly making their last deposit on 12/8/2023.

Lastly, we acknowledge the concerns expressed in this thread, and we kindly request that speculation regarding events related to our brand be avoided. We are in contact with Casino Guru and are working to resolve the situation regarding this "representative".

Thank you for your understanding and continued support.

I don't think they care much about the exposure from online complaint and articles. Both the complaint on CG and the article made on btcgosu is already concerning enough, and they didn't seem to bother stepping in and explain themselves.

I must say that I just gave this thread a thought ever since I have been seeing it, the $25K is not small money, this is another victim on point. I must say that I don't like reading a thing like this again on this forum, we hardly see a casino that doesn't refuse to pay these days which is disheartening.

This looks like a deliberate rip-off of one's money to me and you have to try to mount pressure on them online, they fear such. Especially if it is getting to more reviewing sites which could tarnish their image. Although no one is immune from casino fraud altogether. But still, one can effectively safeguard many issues. This requires us to know the best places to play, particularly those casinos that have long-standing of good reputations and are well-liquid.

Guys, chips.gg is as shady as it gets - it used to be shady for a long time and "now" it`s even worse  - crossing fingers for any scammed users to see their funds but I very much doubt it. Their (Chips management) practices have been pretty unethical ever since...

Oh? The instruction was visible on the original screenshot of their internal chat where he asked for an account to be locked out of withdrawal and intiate a review,



Though it is not clear whether he's talking about demoanique7 or mookis, and can be argued that it's demonanique's that's being instructed to be locked, mookis faced the same situation, for the reason that's later became obvious as their representative explained to CG [available on the screenshot above this post].

One might argue that the representative probably just wanted to create a bad image for chips.gg, but it'll only be logical if they deliberately made it public instead of asking it to be private. And one might further argue that it's probably a reverse psychology, that the representative deliberately ask for it to be private so we think he's not with ill-intention, that he's a whistleblower. Yet, ultimately, Mookis's situation points to a conclusion that everything the representative said is valid. She got her withdrawal locked for no reason other than she win big on CT.

Further, chips.gg can always give their rebuttal by going back online to the forum with their account, as we can be quite sure they're aware of the situation here [and if the representative was indeed fired, it's an even greater sure thing that they know the existence of this situation] from the time the situation raised, yet they're still being absent from giving their side.

Interesting, it will be great if there is a screenshot about that manager told their employee to lock the withdrawal because of mookis won big and hope mookis will play and lose it all.

Without it, we might hear another lame excuse to justify their acts, the casino disables the withdrawal due to the investigation of that bet.
However, it doesnt make sense either if they use that reason, Crazy Time is a live game and if there is a malfunction/error with that round = The game will be put on hold (after that round) and all of the bets from all CT users on that round will be void by Evolution.
All of CT geeks/regular players will confirm I what wrote above.

If it is true, then that is unfortunate. Is it Chips.gg Casino Guru representative who lost the job for disclosing the inside information?

Maybe the staff (whistle-blower) has personally informed OP about this situation. Otherwise, it is mentioned in the latest post of Casino Guru data and complaints team head. They have made the post private there.

Where is this information available? I can't find any part mentioning this unfortunate situation to the staff on CG. Also, have you hear back from the guy with 147k on their platform?

that is unfortunate but it was just a matter of time before they found out who the whistle-blower was and fire him. I do hope the employee can find another job soon.

checking the case on casino.guru, it looks like the case is still ongoing but their casino representative is taking a long time to reply.

I took the liberty of reposting the images for visibility

I can share now. Unfortunately they fired the employee
https://casino.guru/chips-gg-casino-player-unable-to-withdraw-winnings

https://ibb.co/44LN5VG
https://ibb.co/HFdS6f2
https://ibb.co/fvwYPYZ
https://ibb.co/sqwLWfS
https://ibb.co/Bf2SBpT
https://ibb.co/fdBCCw8
https://ibb.co/pht84Gg

@Mookis123
Are there any new developments about this case from your side or the party that wants to remain anonymous for now?
I can see that a Casino Guru complaints staff member posted an update that Chips.gg has not yet commented on the accusation or the findings. Do you have anything new?

Yes, my opinion is not the truth, who said that? I am quite sure I never said that, just like I never said because you don't share my opinion make you a troll. Kinda misleading, is it not? I was wondering if your persistence on this situation, although it has been numerous times being explained, is an attempt to troll or is it other thing.


Aww... look at that.

Experience told me [my opinion, not necessarily the truth] that people who resort to point out the feedback of mine are usually losing their position and tried to grasp at anything to attack me personally. Have you read the reference? If you haven't, it'll be another irony, that you demanding for proper way of reference on this case, yet you seemingly [again my opinion, not necessarily the truth] choose not to read those reference.They're amusing, you know? All those negative feedback were there because people got busted by me, and retaliated in such manner.

There is nothing sensitive in those two screenshots. Some of the other images you have seen are sensitive and problematic to the whistle-blower and that's why he asked to have them removed. We know that they aren't gone and can be retrieved for those who are interested, but I am not going to discuss their content any further.

@BabyBandit
I am not going to respond to you anymore regarding the content of the screenshots, where they are, how to see them, etc. Follow the case as it's developing or don't. It's your choice.

Please stop lie, what you have presented is not proof. its opinions, your opinions, and your opinions is not the truth!
And because I don't share your opinions does it make me to a troll? really? troll? Thanks for showing us how mature you are.  


EDIT: I didn't look at your feedback until now. I'm done. And no I am not saying you are anything what they call you but I am just kindly ending this conversation. Good luck mate.

This should prove that you have zero interest in any aspect of this case, you're just interested to insist that you're right, wanted some people to be in certain shade and anything that's given will not be helpful to convince you otherwise.

But honestly, instead of above, I found myself wondering if [1] you're trolling, [2] you're really stubborn, or [3] at one point you realized you're wrong here because you throw baseless words only to learn that they fact were different from what you have in mind, but it's too embarassing for you to admit that you're wrong, not after all of those words you throw, so you're doubling your effort, only to look... the way you are right now.

As for the evidence, I believe it points to a very strong yes, one of the site provided by TryNinja has everything you need, they prove things beyond reasonable doubt. Things. And if we have to take it to a court [I'd like to remind us here that you're the one drawing this comparison] I don't think judge will laugh and tell me to go home, there is this thing called whistleblower protection, that is a fact and true, not something I made up.

But yeah, I can understand that you lost interest on this case, given everything is indeed on the table, proofs was shown, I think many people [well, not you, clearly] acknowledged it, you tried so hard to push your agenda that the situation is unjustified, but then you realized no one is provoked by your attempt of public witch hunt, it failed miserably. So, to save yourself from further situation, you pretend to lose interest. Yep, ciao.

TryNinja have nothing to do with this, nothing but I can answer yes: I asked for evidence not pictures, pictures can be tampered. You obvious don't have a case here at all and I don't know why you still continue to post your nonsense books to me when I ask for something else mate, you have maybes, very strong maybes yes! But not any proofs. Anyway it's impossible to have a conversation with someone that have his head so deep in the sand like you, think a step further, would this proofs be enough to hold in a court? Never. The judge would laugh at you. That is a fact & true not something I made up or feel. The judge would laugh and tell you to go home, I respect and like what you doing, I could even make a donation to scam busters for some dollars, but play fair!

Good luck with whatever you up to mate & have a amazing weekend. No hard feelings just lets agree that we disagree. I will not reply any more here since everything is on the table and no proofs was shown.

And you keep refusing to answer that simple question: whether you have tried TryNinja's site to get a better grasp of this situation or not.

If I may ventured a guess and for the sake of giving you a benefit of doubts, you have not, because you don't really care about understanding the situation... actually, whether you say yes or no, it won't affect the situation by much, it'll just further emphasize how deep you are in your agenda, that you're not really interested to give this thread a justice, you're just interested to paint certain user as someone who abuses DT power, who gave incorrect feedback, hiding behind a charade of "I am not trying to start a drama, I just want to learn".

Because if you say no, how could you "just want to learn", yet never show the willingness to learn as you don't even bother to check what's been repetitively pointed out to you, and if you say yes, you've check the site, how could you "not trying to start a drama," while everything is already made obvious to you, and you still insist to make people spelled it out to you by pretending you don't understand?

As such, I am failed to see how sending you a PM will yield any better result, as you'll insist on "not checking" other sources to get a better understanding; only this time, privately instead of publicly where people can see you made an... amusing attempt to stick an agenda and paint someone certain shade.

Sadly, I don't think that agenda works as you wished. This thread was viewed 275+ times. Many people read this, they understand, they most likely see through you too, how you're hell bent on asking the evidence, which easily accessible yet you refuse to acknowledge.

Another thing to point out, it's borderline funny that you compare this to bringing the case to court and judge someone by saying, I quote, "I will bring you the evidence next week you just have to trust me for now", because that is not what happened here, the evidence was admitted, but it --if we talk about the rough equivalent of a court case-- was redacted and sealed to protect someone, although it'll be quite imprecise, given the access to it was not restricted to selected individuals only, it's available to public, for those who are willing to put some effort to learn about it.

But let's address your main concern: that the ref link did not instantly zeroing on the evidence, but hinting to give a further read. Ironically, thanks to you, the further read that's implicitly suggested became more and more clear. The proof is, if I may copy your writing style, in THIS THREAD, if they're really shows interest to know the details of this case, people can be sure that @OP don't talk nonsense, instead of being someone who want to destroy his reputation.

Frankly, I am not someone who's interested to ruin other people's future just to paint someone as bad. Out there, there is probably someone monitoring this thread, praying we stop this discussion because the further it went, the further the walls closing on them.

---

Mookis123, Mahdirakib, Pmalek, let's try to deescalate this. I think this evidence is safe to be published? It shall give more weight to this situation. Most people can actually see and get this easily, but from time to time there will be user who love to throw buckets of paint and see if it stick by pretending they find it difficult to get or they don't understand how. If any of you think it's not appropriate and still poses a threat to escalate the situation, please let me know and I'll remove them... again.

OP,  if you approve, please re-attach these two screenshots to the opening post or on this post.

It's funny you so worried about Chips.gg but not OP's use of casino.guru, but you know what if you cant post evidence isn't it better to not say anything at all until you actually can post the evidence? Seems like a no-brainer for me since I don't think it's fair to leave feedback that the one reading it need to guess the meaning and purpose of it.

Now three of you have tried but fail to bring me the only thing I asked for, so being here is just a waste of my time. Anyway. Thanks. Let's agree that we disagree.
Regarding Chips.gg I don't care about their reputation, they need to earn their reputation themself, if they scam they should also been seen as scammers. But not based on opinions and feelings it need to be based on evidence, that no one of you obvious cant post or don't want to post it now.

I hope you understand that I don't doubt what you think about gg. I think it's true, the thing I dislike is to post it to early without show real evidence, you cant go to court and judge someone for murder and say
"I will bring you the evidence next week you just have to trust me for now" I working for fair play and justice and not an individual. I will never let my feelings take over, never.

Now I am out since.. ye obvious. you said it yourself. you cant post any evidence. and that's was the only thing I asked for. You could just say that in the beginning instead of typing a book.
No hard feelings, have a great weekend, cya. 

Unfortunately, I can't provide the evidence here now. Maybe you aren't aware of the importance of that certain reason. I had quoted some of the evidences, but removed them later. Perhaps, you haven't read the first reply in this accusation which was made by me. You will see some deleted posts of OP which are still in the quote without the contexts of it. The contexts were removed as OP had requested.

You may ask Chips.gg team to make their reputation clean here by informing them about the current situation. FYI,
• BTCGOSU has terminated their partnership with Chips.gg as they did some shabby move: Read here
• I was banned from Chips.gg telegram group for asking about their license.
• A warning has been posted on Chips.gg news channel (in telegram) about the current owner behaviour: Check it
• The warning from Chips.gg news channel has reflected in the case of OP.

Do you want those negative feedbacks to be removed so that Chips.gg can scam more people with a clean reputation?

Thank you, finally someone that could give me a simple answer. 🙏
Could you also provide me the evidence he posted that he later deleted? I cant find them quoted.




That's your opinion about Casino Guru. I have another. 




So I had right from what I saw. The Feedback and Ref link is not evidences it's opinions at least right now, and it's now we speak about it not later. & Then IMO posting the feedback should then also wait until the evidences come up.

OP had provided some evidences of his claim in this thread, but he has deleted those for a certain reason. And that 'certain reason' is reasonable to not give the reference link of the archived posts. The negative feedback references aren't containing the strong evidences now. But sooner or later, we will see the importance of it. Chips.gg team has started to scam the winners selectively.

Casino Guru is very popular to solve the disputes beside Askgamblers. They have resolved a lot of complaints in the proper manner. Your mentioned topic doesn't contain any valuable information. Those topics have been created by the people who weren't happy with the Casino Guru judgement.

Now you have replied 3-4 times but never did what I ask for.
I don't speak about Ninja.
I speak about THIS THREAD. And your reference link and the text in your feedback.

This is your feedback: "Please be very cautious when deciding to play on this platform, know that your winnings might be non-withdrawable for no reason or explanation from them"
This is your ref link: https://bitcointalksearch.org/topic/m.63275056

If this is evidence then you don't know what evidence is, this is opinions!
And they can be accurate sure. I never said anything about it. But I asked you. where is the proof's in THIS THREAD? How can you be sure that @OP don't talk nonsense or it someone want to destroy his reputation? You always ask me if i understand, but you haven't understand a single thing so I wont reply to you anymore if you cant answer with the PROOFS IN THIS THREAD. That I asked for all the time. Sorry if i sound harsh, but you seems to not reading what I ask for time to time.  

EDIT: Also. I agree with you that using PM is better. you can send me a PM and explain. It's unnecessary to spam this thread.

Ok, since you've keep emphasizing how you're here just to learn about feedback, curious about what happens, no bad intention, not trying to start a drama, and the likes, let me ask you this very simple question: have you check and read one of TryNinja's site like what has been exhaustively suggested to you?

Last one was not for you since I was in a discussion with holydarkness.

But thanks both to you for clarifying. But could YOU be clarifying what you saw in this thread that made you post the feedback? Make it easy and link the post with proofs to me please friend. Holydarkness could not do that he just started to talk about me and the weather and what I did understand or not but maybe you can do the easy task? Or we all can agree that in this thread has zero zip none proof of the accusations. It just accusations and opinions you got in your REF inks? Don't get me wrong I am not against anyone of you. But the game should be played fair. I will still have you in my trust list, but I think this was wrong from both of you, and i am not stupid and know very well how things work I got life exp enough.

Ediit: Again its very strange not a single reputable member questions a totally new account coming and saying they using casino.guru and no one question it, you just straight away beleive everything and you even use it as ref link for negative feedback. I don't know what GG done in the best.. but I think it took much more proof's to give someone negative?  GG maybe did something before but then should also  the ref link be another direction.

and no I am not here to start drama. I just want to learn about the feedback/trust system how it should be used, and what I learned so far this is everything how it not should be used.
All respect.

- Regards BabyB. 👼

holydarkness has already given you a tip of how to see what we saw. I will only add that you have probably noticed that some of the posts in this thread (from multiple users) have been edited, right? Connect the missing pieces, please.

I don't know if this is directed to me as well or only towards holydarkness. To my knowledge, I haven't seen holydarkness misuse the feedback system. Regarding myself, you could make the statement that I am trigger-happy if it wasn't for the fact that in all the years that I have been in this forum, I have left 7 feedback in total. 7! 3 positive, 1 neutral, and 3 negative. The feedback for Chips.gg is only my third negative I left someone on Bitcointalk.

No bro I have no bad intentions just curious, I understand your point and you have good intentions with your feedback for prevent users dealing with this user and I respect that.
I am not stupid, I understand whats going on, I have read the thread and I understand what OP have said happen but I haven't seen any proofs of his claims. so it's ends there for me, it's only someone claiming something and not more, if proofs comes of course everything changes, but as for now it's nothing to take action for.

I think it's strange that no one questions OP:s using of https://casino.guru, I found this about casino.guru. I have no opinion about anything. I just showing its talk about this casino.guru

- https://bitcointalksearch.org/topic/casino-guru-exposed-ties-with-cloudbet-and-curacao-operators-5467332
- https://bitcointalksearch.org/topic/stakecom-and-casinoguru-coverup-5468477
- https://bitcointalksearch.org/topic/casino-guru-exposed-ties-with-cloudbet-and-curacao-operators-5467332



Anyway. i'm out now. Didn't mean anything bad. & Thank you for clarifying your point of view. I respect it. Cya. 

Because if you're reasonable and really try to understand things here, trying to play fair, I think you'll at least try to piece the information together and see the truth why things goes like this. I think if someone try to understand the circumstances, they'll put some effort to at least check the information and sources being offered. Sorry, but to be blunt, I was rather doubtful of your true intention, because instead of doing that, you insist on your own opinion, instead of trying to get all the facts together, you push sentences that seemingly [at least to me] try to drive opinion toward what's not really happen.

I am somewhat sure many people read this thread and see the reference, got puzzled as well, but they piece things together, the hints has been given at the beginning of the thread, the why can be answered if someone spare just few minutes to go, thus they understood. [with exception to the post above me, as it's been quite established through repetition that he never really understood the context of a thread and simply posts just for the sake of post counts]

On the other hand, while you seemingly share the same non-understanding [which by itself, is understandable because the situation is rather tight] you insist on your opinion, though explanation has been offered.

Yet, I am still trying and going to see you as someone reasonable and try to put things into justice, that you simply didn't get the full understanding of this thread, hence I ask again: have you get what happens in this thread and why things goes like this, or do you still eager to understand? If you're still interested to understand, I'll shoot you a PM, though I'll need your written consent for this, as I somewhat think I'll need to take an extra precaution before sending you a PM, lest it be twisted as an unsolicited PM. This goes with what I said on the post that became my reference, that if anyone think the feedback is not justified, I can explain it to them.

Or have you got enough? Because, from the start, you never try to understand at all?

You should be able to get the necessary attention and response to your request, sometimes there use to be delays in relating to the customers service while at some point also, you may need to exercise more patience in allowing them to figure out what is the major cause or reason to your challenges, inasmuch as you're not making any violation against the use of their system, you shouldn't spark any fear because you will always have hold on your account with them and your request being attended to.

I always looking for justice and fair play, but why would you not see me as I was reasonable? 🥴 You keep talking around the subject still in this threads it's no proofs it's accusations. Why would I search for something somewhere else if your REF link direct me to this thread? It's you that choosing your ref-link so people can see "your proofs" and if you choose a REF-link that show's your opinions and not proof's how should someone know?
Me personal think it's better to post a ref link that have some proofs in it and not man guesses.

Anyway, I have other things to do, it was not to start any drama, it was a honest question. To all scam busters. I respect and admire your work nothing else, but a tip:
When you posting a feedback use words so it makes sense even for a user that reading it next month and also maybe register on the forum next month and if he/she cant understand it to 100% the reference link should get the puzzle together. And I think negative should always be with a reference link that direct you to fact and proofs and not any "maybes".


- Regards BabyB. 👼

For this situation, I am going to see you as someone reasonable and eager to put things into justice. Thus, I'll suggest you to put some effort to look a bit deeper before proceeding any further, you'll find that the situation are not without real proof. If I may give you something, every posts in this forum are automatically stored by TryNinja's system. If you still can't find it, please feel free to reach me through PM, I'll give you a direct explanation.

"Please be very cautious when deciding to play on this platform, know that your winnings might be non-withdrawable for no reason or explanation from them"
This is your opinion & Your REF link is opinion. And what you saying in the post that is your REF-link is most man guessing. I don't doubt your intention my friend, but right should be right whoever stand on the other side.
Your feedback is based on your opinions and not any proof. You should look deeper yourself to find real proofs and not just sayings.

If GG has scammed he/she should be burned alive ye but this thread (that is the reason for both you to give him negative feedback) don't have any proofs of what OP claims.
But maybe you hadn't left feedback for a couple of days and your fingers started to itch.   This Feedback-addiction in the forum is ____.  



God luck in your digging!  I believe in you. 💪

- Regards BabyB. 👼

Yes, you do. Try to look deeper.


There are proof, and I assure you that the feedback I left was not without a thorough consideration and proper wording to touch the situation relevantly, and provable [pun intended]. I'd like to see myself as one that's not light-handed on feedback, that when I left feedbacks, they'll have a good reason behind them, I am not handing feedback like candy on Halloween. As such, I'd like to help you understand how this is proper [at least as far as I think it is], but to do that, I'll need your help to understand from your side, how is it improper and everything else but justice?

Have I have missed some obvious proof? I cant see a single one


Are you behind Casino.guru yourself?
- https://bitcointalksearch.org/topic/casino-guru-exposed-ties-with-cloudbet-and-curacao-operators-5467332
- https://bitcointalksearch.org/topic/stakecom-and-casinoguru-coverup-5468477
- https://bitcointalksearch.org/topic/casino-guru-exposed-ties-with-cloudbet-and-curacao-operators-5467332
It's many many more...


If this is true, it's disgusting.. that's if.

---

@holydarkness @Pmalek

Wait... you gave a user negative feedback because of this thread? This is 0 proof that anything have happen. This is as far away how a proper Feedback-system should work. 😲
So if someone creating an account, accuse an account it's free to give that user negative feedback? This was something new...
And it's ridiculous I need to say this but users here has no limits: and of course I don't take any side in this. I am all for justice, but leaving this feedback is everything else then justice.
I even had you (Pmalek) In my Trust-list before this and still have.. so please, could you explain the reason for this for someone that don't understand the feedback system?

I'm not looking for money. Again, just to raise awareness about people who want to play there. They shouldn't have blocked my withdrawal for a week in the first place. They should've let me withdraw the full amount on the day I won.

OK, thanks for confirming it. In that case we can't say that the casino owns you anything. They did own you the winnings at the time when your withdrawals were locked, but sadly you lost everything you won on other games. Casino Guru has confirmed they are investigating the case with their most recent post in your topic.

I am tagging Chips.gg as a warning for anyone thinking of playing there.

I am leaving a tag with this post as reference, the situation kinda changed when they refused OP's winning, only allowed her the deposit amount although there's no clear [or even unclear] abuse by OP that warrant any confiscation.

I was previously uncertain and shied away from a tag because if OP got her withdrawal in full, then there's no scam happen, and though the risk of financial loss looms very closely from the other fact, it'll be a hearsay because [up to this post was made] we can't exactly publicly provide the prove of it.

Given the recent fact that's now made clear to me, I think a negative tag is justified. If anyone feel a doubt and think the negative feedback is too heavy, please reach me through PM, I'll explain the whole circumstances behind this situation.

---

Please do, but only if he's comfortable sharing his situation. If he has not cleared his balance with loses and still got some of his winnings confiscated, I think a flag can be argued, given a clause where a contract [either written or implicit] was breached when they deny the winning for no justifiable reason, and they did not make the victim whole.

I asked the guy in question to post here if he's comfortable. His win of 147k, they claimed it a malfunction.
The whistle-blower told me that I'm not the only one who's withdrawal has been blocked after winning big. They do this on a regular basis but unfortunately we can't do anything about it because they have no license. I'm well aware that my money is gone but maybe I can help other players not to gamble there. Hopefully soon I can share the screenshots

if it is possible, would you mind getting in contact with the person who won 147k and ask if it is ok to share his/her store here in the forum? chips.gg's action regarding your issue is extremely concerning. As some members have already expressed, a warning should be posted against the casino to warn gamblers of their shady behavior.

Yes I did. I only withdrawn my initial deposit of 9k and gambled the rest. I only want to raise awareness for people who think will win on chips and they'll be able to withdraw.
I also received a screenshot of a dude who won 147k on money train 2 on 20$ bet and chips claimed malfunction.
My withdrawal shouldn't have been blocked for a week seconds after I won on crazy time. That's what this is about.

Please take a look at the bolded part. Can you confirm if you lost that money by gambling? I already asked this in my previous post, but you didn't respond in a clear manner. So, I am asking again: After they blocked your withdrawals after your 250x win on Crazy Time, did you bet and lost everything except the $9.000 that you later withdrew?

@Mahdirakib, @holydarkness
I am probably going to post negative feedback on their forum account and they will obviously be removed from by threads. I would love to hear their side of the story, but I don't think we will hear it. The only things we have is the mediator at Casino Guru and the whistleblower sharing what he knows.

There's no balance anymore. Only screenshots I have are those from the employee chat group and how they became aware of my win and plotting to intentionally block my withdrawals. Also muting my chat because I asked about withdrawals. As mentioned, I still can't show the screenshots until the whistle-blower gives me the ok.

Seems like OP doesn't have any funds stuck on Chips.gg now. He was allowed to withdraw his deposit, but Chips.gg didn't allow him to withdraw his winnings. Eventually, he lost his winnings by placing more bets.
BTW, I got your point, but let's leave it like this.

I would like to remove them from my thread. It is not for this case only. I have witnessed unprofessional behaviour from Chips.gg team when I was inquiring about their license details in the September month. Moreover, their representative hasn't made any post in this year, and there was conflict between the owners a few months ago. I hope Pmalek will also make a perfect decision by judging all these facts (including OP's issue).

That's their only explanation? That new players usually don't win 24,000? No violation of any rules? Can you make or do you have a screenshot showing that the rest of the balance can not be withdrawn?

Well yes. I still have the screenshots of my win. Not forfeited. The money were in my balance. They just wouldn't let me withdraw the money. The screenshots of chips employee chat group will explain how they intentionally wouldn't let me withdraw because new players don't usually win 24k. I had opened my account maybe few hours

Wait umm... I think I missed these details from your story. So you deposited 9,000 USD, you lose 8,600, then you bet on crazy time and make roughly 24,000 but they forfeited it and only entitle you for 9,000? Did they ever explain to you why they forfeited the other 15,000?

I wasn't allow to withdraw for a week.the casino suport wasn't answering at all to my questions. I deposited 9k. I was left with around 400bucks. Last hand I bet all the money on ct. It hit crazy time 10x.i couldn't believe my eyes. I hit the 250x flapper. I was the biggest winner for that round.. They instantly blocked my withdrawal. Only after I made a complaint on casinoguru was I allowed to withdraw only my 9k deposited.Obviously the rest of the money I did indeed lose. It's about that they blocked my withdrawal instantly after winning, not letting me withdraw even 10 bucks. I knew that they intentionally blocked my withdrawal in order for me to lose the money but I couldn't prove anything until yesterday when the whistle-blower came out with those screenshots which currently I can't show because he risks losing his job. The  time for those will come. This is not about recovering my money and it's about raising awareness about chips.gg and how scamming they are. I had to delete my reddit post and the screenshots because the whistle-blower asked me to.

OP, do I understand that you've managed to made your withdrawal in full? So they're not making you having any financial loss? As such, unfortunately, a flag or a feedback can not be raised against them. Flag for the obvious reason that the clauses in that flag are not correct, and feedback as there's no reference to tie them into a specific point that justifies the feedback.

---

Thank you for bringing this situation and what happened into my awareness. To be completely honest, we're in a tight situation here. In one side, a warning should be made so forum members and visitors can proceed with caution, however, on the other side, taking any action that our trust system offers will be a violation toward the guidelines, as stated above.

I think the best approach for this, at least for the time being, will be to remove them from both of your threads so any "publication" about them will be minimal. Do you both mind to do this, mahdirakib, Pmalek? Another approach I can imagine to safeguard the community will be to make a slight alteration on both of your thread [though I can understand if any of you are reluctant to do so], that instead of removing their entry, you add a "be advised to reconsider playing in this casino" and the likes?

Judging by OP's post on CasinoGuru, they unlocked her account and allowed her to withdraw. If she did and got all of her money, the scam accusation is resolved.
@Mookis123 can you provide some more information what you were allowed to withdraw? It also seems that you gambled during the time your account was locked. Did you gamble away all the winnings?

But another more serious issue exists, and that's the claims that have been made that Mahdirakib talked about. @Mahdirakib I have seen the screenshots. I am not going to comment on their content because the whistleblower doesn't want that. But if you want the information deleted from scrappers, someone should get in contact with LoyceV and TryNinja. They also need to do their thing to get rid of everything. I am sure you know what I am saying.

I think you aren't going to get any help from here as the representative of Chips.gg isn't active on Bitcointalk forum. They haven't made any post here since the December month of 2022. We have seen a few many scam accusations against them in this year, but none of them were resolved.

Chips.gg team has made their post private on Casino Guru. So, it isn’t possible for any of us to read and verify their judgement. And you haven't added any additional details or proof on the reddit post. It will be helpful to realize your issues easily if you add some evidences in your main post here in the forum.

I don't know whether Casino Guru directly sends emails to the victims or not. But it is true that Chips.gg has lost their gambling license a few months ago.

---

I have checked all the screenshots, but it is enough to make this two screenshot visible here. ~snip~ There are a lot of red signals. I'm aware about the conflicts of the owners of Chips.gg, efialtis has published an article about this when Chips.gg was down for maintenance: Chips.gg Casino Plunges into Chaos: Co-Founder Accusations and Unexpected Maintenance

I would like to mention @holydarkness here to know his opinion about this specific case.
@Pmalek, if the above claim and statements are true then I will remove them from the KYC details and bonus details thread. I think you would like to remove them from your withdrawal lists thread too.

Note: I have edited the posts, removed the images and merged my two replies together for the request of the OP. @holydarkness @Pmalek, you may send me a PM if you are still interested to know the issues. Otherwise, you can check the posts through Ninjastic.

My experience with chips. New player, won around 25k. Would not let me withdraw. I filed a complaint at casinoguru

Check my complaint
https://casino.guru/chips-gg-casino-player-unable-to-withdraw-winnings