when people don't have that forum culture, it's very difficult to have reliable information, and even more so now that everything is handled through social networks, where there are many influencers who don't care about their audience, they're only interested in making money no matter what, so that's a responsibility that has to be seen, but I think that as people have their experiences, whether good or bad, they're going to focus on the fact that the best thing is the information provided in the forums, especially in bitcointalk, and it is such and as you say, it's a blessing to have bitcointalk to corroborate any topic when it comes to crypto and casinos in general.
We are really lucky that we have Bitcointalk not only to inform us if the casino is scam but also the forum help us to get a special help from casino representatives to solve our issue especially for an issue that usually just declined by the online support of the casino.
Well 😁I thought it was just me and a friend who knew that most casino that know about this forum usually give users from this forum some special kind of treatment..
Some time back, like about 3 to 4 months ago, a close friend of mine had an issue with a casino that has an announcement thread on this forum (i don't want to mention their name), he was having kyc issues, where the casino won't allow him to withdraw until he passes the kyc verification, but the casino kept rejecting the document he submitted which was his Nigerian drivers license, the casino asked him to submit a passport after initially requesting a national ID card or a drivers license, he kept on chatting with the online customer care trying to explain to her the he does not own a passport, and getting a Nigerian passport is very expensive and takes alot of time for its issuance, the online customer support simply stopped replying.
That friend told me about the issue and asked if there was anyway I was going to help him, me know that the casino is present on this forum, I told him to tell the customer care that he (my friend) was proceeding to create a scam accusation against the casino here on bitcointalk, surprisenly after about an hour or so, the online customer care replied and said they have accepted my friend's drivers license and that he can then resubmit his withdrawal request 😁.
This goes to show that almost every casino on this forum value their reputation and do not want anything that would taint it.