Topic: How/Where to Report Stolen Cryptocurrency? (Read 1448 times)

There isn't any unfortunately, but if your country or locality considers bitcoin/cryptocurrency as a form of asset, then it's possible to report it to your cybercrime division and let them handle things from there. I don't even think crypto recovery services would help in this case knowing that another party is already involved and the funds are on another people's property and not in yours.

Consider the funds lost. There isn't anything a wallet recovery service can do here.

You should stopped on having that habit on necrobumping some old post. Always try to check the date on when OP do write up this one.
He didnt even revisit this thread to make up some updates and this issue is already 2 years+ ago.So its irrelevant to ask out such thing.


There were cybercrime department on our local police but 99% where they cant do anything about lost crypto cases for sure.

Exactly, I doubt that the local police will be able to do anything in such cases. Only some services focused on that stuff could help

Unfortunately cryptocurrencies are illegal for most countries right now (or they are out of law completely).
You can find justice in service's Support or try to find the thief by yourself.

It's a scam, recently I saw a comment about that... Awareness regarding that kind of scams has to be increased. There are more and more users who are being scammed once again. Firstly, because of hackers and secondly because of companies that offers fake deals. Do some research, pay attention to the background of such a platforms. If you want to reclaim stolen cryptocurrencies, find the company that deals with this legitimately. Just like Coinfirm, a partner of Binance: http://disruptionbanking.com/binance-partners-coinfirm/. Internet is a place full of traps when it comes to money.

If Cryptocurrencies are not illegal in your country, you could report to the police but it's almost certain that they would be unable to identify the culprit behind the theft, I remember when Binance was hacked and the best they could do was offer a reward for whoever would provide a lead to identifying the individual behind the hack, the local police would just be able to handle cases that are within their jurisdiction.

That sounds like a scam service a lot. You've a decent site, but how do I know that you're not going to steal my private data or something that I'd have to tell you in order to use your service.

1. Coinomi is the kind of wallet where you have Full control over your private keys. Full control of private keys means full control of your money. They can't do anything to alert you or stop any transactions.

If you are careless with your private keys or (seed phrase) then that means someone who has access to them can restore your account from another device and withdraw anything from your addresses.
So coinomi has nothing to do with your money loss

2. The private keys and seed phrases are just used to recover/restore your account... say if you want to open it up in a new device. The password you set up on your account just helps you keep your wallet locked from any intruder who may have access to your phone. However, if a thief gets access to your private key. He will not need the password to access your funds.

He will just restore your account in another device as thou it were his and withdraw everything.

3. Like i said in point 1, coinomi is a kind of wallet where you have total control of your private keys and funds so it does not have 2FA. If a thief has access to your private keys, 2FA wouldn't stop him from withdrawing.

4. You device is probably infected with a malware that steals private information or you were too careless and gave a hacker access to your private keys. Basing on what you said, it looks like you kept your private keys/mnemonic phrases in your gmail, or google drive or google keep and the hacker was able to access it once he hacked your gmail.

It was your mistake not to enable 2FA on your gmail.

Hacker got your private key/seed already. they don't need pasword or 2fa when have your privkey/seed.
There aren't sure hacker exactly at cleveland ohio, hacker have proxy to fake adress they live.

I've had my crypto's stole just a week ago from my Coinomi wallet. I searched all over internet for a safe wallet to store my coins. So I got wallet and held my coins there since Oct. 2018. After a few coins were stolen. I asked for Coinomi support for help with a ticket. Why don't they let people know of transaction threw email. I could have stopped it by changing my password. If I would have got info about this. Then other sets of coins came up missing? And still no replies. Sombody added ETH to my wallet and stole every coin I was holding. And coinomi says I got to use my private keys and passwords to send or receive coins which is a lie. I never needed private keys to move anything just my password.  So I learned from my mistakes of holding coins in coinomi wallet. If wallet does not have a 2FA, Then my coins are not safe. But i'd like to report my stolen coins. I been tracking this one hacker that got into my google account threw there mobile IOS. And seen there from Cleveland Ohio. and would like to find them.

These days, I have been stolen. Someone is stolen my coins on 2 excange: Poloniex and Cryptopia. Also and my account on Bittrex is compromited. In all 3 excange a have a 2fa autentification over google autentificator. Criminals has stolen my coin in value about 1850$. His hack my account, excange my coins in bitcoin and withdraw on this wallet: 1AythnxH5BX1J2JTYutEuZQwE98oxrepxk
His access from this ip adress: 195.11.169.135.
No one messages arrived on my google mail.
Most probably they broke into my google drive account where is been pictures of my account info.
But a understand how is it possible to broke Google Autentificator in my phone???

Even if he is able to use the IP locator and determine the location of the individual but now in another country, how does he wants to get the coins back and this is a big issue scammers are exploiting about bitcoin. For me, since the coins cannot be gotten back then the fault is on Poloniex for failing to keep the funds safe and several people have been complaining of coins missing on exchange sites as a result of hacking. The moment the exchange site can be made to be responsible for such loss, they get to do more in terms of security.

Bitcoin is anonymous and like you said to track bitcoin is impossible but i am thinking why we are still using bitcoin mixers since bitcoin is anonymous people are still keep using mixer?
Just confused but the only thing that i know why we are using mixer is just to be more safe and never be trace by anyone if your transaction never use any mixer i think you can be still trace by someone.

To track bitcoins is impossible on internet, that’s what makes them so efficient and attractive. So if you want to catch the person who stole your coins than you can start by investigating on information you have about the person who stole it, even a little information like even like email address can be very used to catch the thief. You can also put a case on website who was responsible for keeping your coins safe, but that is only possible of no one logged into your account and transferred the coins.

Since bitcoin is decentralized, as of now there is no governing body who decides about lost bitcoin, forgotten wallet and private keys,sent to wrong address or person etc. But if it was lost in Poloniex like in your case, I think you can make a complain ir open scam accusations.

But as an advise, keep always your password secure, your email  etc.

1. The alternative being...?
2. Ask the OP if he had 2FA enabled (not via email), I'm pretty sure I know the answer... do you?
3. Exchanges are exchanges and not a dispute resolution service for a private party accusing another of theft. As per the general topic of this thread, get the relevant authorities involved, but if they do nothing, then the exchange shouldn't either.

No there are no ways to get back coins even the poloniex its self, there are no legal system to fix this problem
because actually there are no rules on bitcoins include the risk losing bitcoins,
bitcoins is not stocks, gold or currency that there are rule for them, bitcoins is digital goods on the internet
so the risk losing digital coins must be taken by the user's coins.

How you get your money stolen from poloniex? Did someone actually logged into your account or your balance just got disappear without you or someone accessing your account?

If someone have hacked your account and cashed out your bitcoins than polo can't help you but if your case is second one than you can open scam accusations against polo with all proofs & details you have.

If it is found that security was this LAX, then I feel that the exchange would at least be civilly liable for gross negligence. If they have poor record keeping, or refuse to comply with a request for evidence, either they suck so badly they probably shouldn't be doing this, or they are facilitating inside jobs.

I feel like they might be fractional deserving, or have a rogue employee. There have been a lot of Polo hacks all of a sudden, and it wasn't something I saw a lot before. Withdrawal issues as well, I had a friend that only got two of the three ETH he withdrew, according to him. Don't know how it resolved for him, I think it's still in progress

Do you have any details that could point to an identify of the thief - real or virtual identity? If so, you could start a thread in the Reputation or Scam Accusation boards of this forum. Getting someone ostracized from the community does have its benefits.

Aside from that, you should share your story so others can protect themselves. Were you careless with your account? Are you putting the blame solely on Poloniex on for this one?