Topic: I got back my faith in Blockchain.info (Read 6020 times)
Reading through the thread and other related threads I got the moral of the story is do not use the iphone app yet?
I would like to thank the OP for taking the time to explore this issue on a public forum.
Likewise, the dev team for participating, eventually identifying and solving the problem, and providing enough detail to be both interesting and helpful.
Likewise all of the participants who weighed in with comments.
This type of interaction is highly appreciated by at least one person who is a customer and feels a need to monitor the evolution of the solution in order to decide how best to adjust and protect the assets I have at risk under it.
Congratulations, you have discovered an obscure bug in the iphone app!
The issue is you have added a transaction note which contains a newline character. When the wallet is saved this is not properly escaped causing the json produced to be invalid. The iPhone app has not been updated since the notes feature was added so this was never tested.
Using the wallet details provided on zendesk I have restored the missing address (0.5 BTC) and deleted the offending note + added a 0.1 BTC bug bounty. So you should now be able to login again through the web interface and iphone app again.
The bug will be fixed next update.
The issue is you have added a transaction note which contains a newline character. When the wallet is saved this is not properly escaped causing the json produced to be invalid. The iPhone app has not been updated since the notes feature was added so this was never tested.
Using the wallet details provided on zendesk I have restored the missing address (0.5 BTC) and deleted the offending note + added a 0.1 BTC bug bounty. So you should now be able to login again through the web interface and iphone app again.
The bug will be fixed next update.
I can confirm that I have received the bounty and my missing bitcoins.
Thank you for your time in investigating this problem.
Does this means my name will get somewhere in the credits or in an article you'll write about this error?
If so, that would be amazingly awesome!
OP, I suppose it's time to change the subject into "I RESTORED my faith in Blockchain.info" 
I always love a happy ending.
Indeed, I will change the topic name :p
And I guess this is indeed a happy ending.
OP, I suppose it's time to change the subject into "I RESTORED my faith in Blockchain.info"
I always love a happy ending.
OP, I suppose it's time to change the subject into "I RESTORED my faith in Blockchain.info"
Congratulations, you have discovered an obscure bug in the iphone app!
The issue is you have added a transaction note which contains a newline character. When the wallet is saved this is not properly escaped causing the json produced to be invalid. The iPhone app has not been updated since the notes feature was added so this was never tested.
Using the wallet details provided on zendesk I have restored the missing address (0.5 BTC) and deleted the offending note + added a 0.1 BTC bug bounty. So you should now be able to login again through the web interface and iphone app again.
The bug will be fixed next update.
The issue is you have added a transaction note which contains a newline character. When the wallet is saved this is not properly escaped causing the json produced to be invalid. The iPhone app has not been updated since the notes feature was added so this was never tested.
Using the wallet details provided on zendesk I have restored the missing address (0.5 BTC) and deleted the offending note + added a 0.1 BTC bug bounty. So you should now be able to login again through the web interface and iphone app again.
The bug will be fixed next update.
Import the backup Mandrik gave you into https://blockchain.info/wallet/import-wallet and make sure you can login to the new wallet through your web browser. Note down the new wallet identifier on paper. Now the iphone app will need pairing with the new wallet. Tap the logout button in the top left -> Click Pair Device -> Scan the QR code as instructed from the wallet you just logged in to.
I've done that already yesterday with Mandrik.
But my address with the BTC0.58051 on it isn't in that back-up so it's pointless.
Also, as soon as I make a new address on my iPhone my desktop account isn't synchronised with my iPhone anymore and my password will be wrong.
Import the backup Mandrik gave you into https://blockchain.info/wallet/import-wallet and make sure you can login to the new wallet through your web browser. Note down the new wallet identifier on paper. Now the iphone app will need pairing with the new wallet. Tap the logout button in the top left -> Click Pair Device -> Scan the QR code as instructed from the wallet you just logged in to.
OP, how about you open your browser in your computer and access your blockchain.info wallet? starting to lose my faith too.
Well, yes, that's impossible, it says my password is wrong after I created a new address on my wallet using the iPhone app...
Frustrating as hell, I can't even get to my wallet using my iPhone app now...
OP, how about you open your browser in your computer and access your blockchain.info wallet? starting to lose my faith too.
I made 3 new address by hitting the new address, no it wasn't connected to my laptop at all. I don't see what is the problem is, I think your using two different wallet ids.
I don't know what the problem is either...
Try if you're connected to your laptop, I remember when it fucked up I had my iPhone connected to my laptop too.
How could I use two different wallet ID's? They are the same...
Well... that's ...weird. I think every new address makes wallet to sync with server. It is possible something is broken. I just tried but on android and works as usual.
I know, that's what happened yesterday, but I don't know what the problem could be.
My blockchain wallet works fine just made 3 addresses I have access to them both online desktop and my iphone.
Did you made 3 using your iPhone?
Is you iPhone connected to your laptop using the cable?
I now get the message on addresses on my iPhone:
No Addresses
Your account is probably not paired
correctly. Click the button in the top
left of the screen and follow the
instructions on the screen.
Your account is probably not paired
correctly. Click the button in the top
left of the screen and follow the
instructions on the screen.
I'll post pictures of this later.
You now understand what happened and that I'm not a so called 'noob' or 'newbie'?
Did you make a new wallet?
This seems extremely unlikely. Are you jailbroken with OpenSSH installed, without changing the root password?
This seems extremely unlikely. Are you jailbroken with OpenSSH installed, without changing the root password?
No, I press on new address in the My addresses tab using the backup Mandrik had restored on my account.
This created a new address, I now have added two, I can still view everything on iPhone, but I can't log in to my account on PC anymore.
No, my iPhone isn't jailbroken.
It's factory new and running on IOS7
Well... that's ...weird. I think every new address makes wallet to sync with server. It is possible something is broken. I just tried but on android and works as usual.
Did you make a new wallet?
This seems extremely unlikely. Are you jailbroken with OpenSSH installed, without changing the root password?
This seems extremely unlikely. Are you jailbroken with OpenSSH installed, without changing the root password?
No, I press on new address in the My addresses tab using the backup Mandrik had restored on my account.
This created a new address, I now have added two, I can still view everything on iPhone, but I can't log in to my account on PC anymore.
No, my iPhone isn't jailbroken.
It's factory new and running on IOS7
Any wallet service provider that allows you to reset passwords over email has no idea what they're doing.
Did you make a new wallet?
This seems extremely unlikely. Are you jailbroken with OpenSSH installed, without changing the root password?
Quote
I just made a new address on my blockchain.info wallet using my iPhone again.
Did you make a new wallet?
Quote
Could it be possible that the iPhone app has been compromised?
That if a user makes a new address it changes the user's pass immediately?
Please take note of this Thinkpad.
That if a user makes a new address it changes the user's pass immediately?
Please take note of this Thinkpad.
This seems extremely unlikely. Are you jailbroken with OpenSSH installed, without changing the root password?
not connecting via HTTPS or falling victim to a man in the middle attack
I always use HTTPS
Could it be possible that the iPhone app has been compromised?
That if a user makes a new address it changes the user's pass immediately, send an e-mail to the 'hacker' and then he logs in to your account and then could steal all your Bitcoins stored in your other addresses?
Please take note of this Thinkpad.
>My BTC will always be stuck in this address...
>stole
If they are stuck, they aren't stolen. The address is not controlled by blockchain.info, the service does NOT know your private key. Your password isn't working because someone intercepted your email and changed it, most likely.
>stole
If they are stuck, they aren't stolen. The address is not controlled by blockchain.info, the service does NOT know your private key. Your password isn't working because someone intercepted your email and changed it, most likely.
How did someone intercepted your email. Oops, don't tell me people still don't use https for all connection.
As I said, there is no chance someone intercepted any of my mails.
My password isn't in a mail nor it would be the same.
not connecting via HTTPS or falling victim to a man in the middle attack
Just another quick update.
I just made a new address on my blockchain.info wallet using my iPhone again.
As I try to log in my password isn't working anymore, I guess the problem is inside the iPhone app.
Anybody else that wants to test this with me?
I just made a new address on my blockchain.info wallet using my iPhone again.
As I try to log in my password isn't working anymore, I guess the problem is inside the iPhone app.
Anybody else that wants to test this with me?
I know a lot of bitcoin, it's just a mystery why my password stopped working after I made the new address on my wallet
If you knew then you would know blockchain couldn't help you.
Also what's rare is this:
(hidden).aes.json 2013-10-29 23:51:54 1344 Import <-- Mandrik has put the below backup up again on my wallet to access the other addresses
(hidden).aes.json 2013-10-28 11:25:55 1452 Import <-- This Backup suddenly my password should be wrong ?!
(hidden).aes.json 2013-10-11 20:05:30 1324 Import
As I try to import the backup where my password should be wrong it keeps saying 'Error Decrypting Wallet. Please check your password is correct.'
(hidden).aes.json 2013-10-29 23:51:54 1344 Import <-- Mandrik has put the below backup up again on my wallet to access the other addresses
(hidden).aes.json 2013-10-28 11:25:55 1452 Import <-- This Backup suddenly my password should be wrong ?!
(hidden).aes.json 2013-10-11 20:05:30 1324 Import
As I try to import the backup where my password should be wrong it keeps saying 'Error Decrypting Wallet. Please check your password is correct.'
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