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Topic: I thought Trezor's were suppose to be secure? - page 2. (Read 411 times)

jr. member
Activity: 38
Merit: 4
ok how do I activate the passphrase again?
hero member
Activity: 896
Merit: 527
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I had

1) Recovery seed/Phrase
2) Passphrase
3) Pin code setup.

When I logged in before I would have to enter in the passphrase and pin code using the numbers from the Trezor and punch them in on the website.


That's the problem. You need to activate the passphrase again.
jr. member
Activity: 38
Merit: 4
I had

1) Recovery seed/Phrase
2) Passphrase
3) Pin code setup.

When I logged in before I would have to enter in the passphrase and pin code using the numbers from the Trezor and punch them in on the website.

hero member
Activity: 896
Merit: 527
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Thanks TryNinja,

Then I am not sure why I am not able to recover using my Recover Phrase
Are you completely sure you didn't setup a passphrase? All the cases I've seen of "loss of funds" with Trezor are related to someone not fully understanding passphrases and losing access to them as a result.
jr. member
Activity: 38
Merit: 4
Thanks TryNinja,

Then I am not sure why I am not able to recover using my Recover Phrase
legendary
Activity: 2758
Merit: 6830
Here is a question,

isn't the recover seed use to recover all your data. If I did:

"Wiping the device removes all its information.

Only wipe your device if you have your recovery seed at hand or there are no funds stored on this device."

If I wiped the device completely wouldn't I be able to recover from the recovery seed? Or does this mean I delete all my funds? I was under the assumption which I could be wrong is that when I use the recover seed everything would be restored even if I wiped the device. Is this correct?
A wipe means deleting everything FROM THE DEVICE.

Then, you can use the seed to RESTORE those informations (addresses and private keys). In Bitcoin, the coins are in the public blockchain and not in the wallet itself. What it’s being hold in the wallet is “the password/key” to the address and its coins.

It’s like having a key to your house. If you lose/dispose it, you don’t lose your house. You can just use your backup key to unlock the door.
jr. member
Activity: 38
Merit: 4
Here is a question,

isn't the recover seed use to recover all your data. If I did:

"Wiping the device removes all its information.

Only wipe your device if you have your recovery seed at hand or there are no funds stored on this device."


If I wiped the device completely wouldn't I be able to recover from the recovery seed? Or does this mean I delete all my funds? I was under the assumption which I could be wrong is that when I use the recover seed everything would be restored even if I wiped the device. Is this correct?




jr. member
Activity: 38
Merit: 4
I confirmed the recovery seed before I updated the device in my Trezor.io account. I wrote it down and double checked it just to make sure before I updated the device.

It appears it is the correct one, but for some reason it's not working now.

This should be pretty straight forward from what I assume but something has gone wrong. I am not sure what it is.

hero member
Activity: 896
Merit: 527
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If you restored the seed and there is no transaction history, the seed wasn't the correct one for the Trezor. Maybe you restored a seed for a different device/wallet?

On every update you may need to recover the seed. Make sure you do it securely (on the device itself). So that's why the settings and logo are gone.

Edit: I see you said "the security is gone". If you added an additional passphrase, you will not see the correct addresses until you enable this feature and use the passphrase you choose: https://wiki.trezor.io/Passphrase
jr. member
Activity: 38
Merit: 4
I haven't been keeping up on Cryptocurrency in a while. I went to go log into my Trezor and found out I needed to do an update. When I was able to login all my Cryptocurrency was gone. I restored from my recovery seed and same issue.

I noticed now when I recover using my Trezor recovery seed that the Trezor stays with the default settings, my logo is gone, the security is gone, transactions are missing...etc.

Has anyone else run into this issue and if so were you able to recover from it?

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