I checked your screenshot on Google for the possibility of lying, but it appears you're the only source for that screenshot, I can't find any other source and if sincerely your story is true, then you have nothing to worry about, at least I never see you open any scam accusation why they denied you of your winnings or why they manipulate your games, they are sincere and that obligation is cleared.
However, I have seen other casino gives a bonus and free bets to their special customers but since they skipped you and if that's how Sportdbets operate, then you have to accept their way and continue your betting. I also don't support the idea of moving to another casino, you are good with Sportsbet's, you could start accruing losses if you move to another casino except if you do only sports since they are general except for minor options that may not be available to you, I don't support the idea of moving to new casino
The main thing on here is that, how you would care that much about bonuses if you are really that making money or profits out of your best? Pretty sure that you wont really be stressing out yourself for whatever things
that circles around.Its true that it would be better on sticking with the current bookie that he is playing.After all of those winnings they do still pay him without any questions asked.
He might be encountering some problems if these things do happen on other places.Its better not to make yourself get stressed out just because you havent recieved any
loyalty bonus or not. You just dont need that if you are really that winning.