Based on this, I am marking this as unresolved on my list as well.
Topic: I was a victim of Coins.Game. My money worth 32,800 dollars was confiscated and (Read 515 times)
April 15, 2024, 12:34:16 PM
Since OP seems will not coming back to this thread, I am updating the current situation based on my findings. OP escalated the situation to CG, of which Coins's representative are also inattentive. As such, CG marked the case as unsatisfactory and unresolved.
Based on this, I am marking this as unresolved on my list as well.
Based on this, I am marking this as unresolved on my list as well.
March 31, 2024, 01:33:15 PM
Greetings, I sent them a notification through a lawyer, I am waiting for their response. If they make my payment of $ 32,800, I will give up the case. They sent me a video saying that I have 7 accounts. How can I have 7 phone numbers in my life? I am facing a ridiculous accusation. It is really sad.
I am doing my weekly sweep across the board to update my list and wanted to bump this thread. It came to my awareness that OP has other thread in gambling section, and above is what's being said the latest.
OP, if I may ask you to provide the IP evidence? Given their representative's absence, I think marking this thread as either active or unresolved is way overdue. But I can't decide which, or whether, I should change the status to active or unresolved, and I was hoping your added evidence can help me decide better.
Or is it out of the window now that you're pursuing legal course?
March 10, 2024, 01:42:47 PM
What are you talking about? These guys blocked me from my IP number. Should I log in to the site with white flags in my hand? Guys, they ruined my earnings. It's unfair. You're commenting here without knowing or not. Know how to read first.
I thought the last time you're here, you offered to show the log-in log of your girlfriend and friends? The ones that hopefully also shows some details about device to prove that it is not belongs to and accessed from your own but instead truly from your friends? What happened with that plan?
Publishing is not a problem. Do you think this will be a solution? If you want, write your e-mail and I will send it. There is no contact person. I shared it on casino.guru. Coins.game doesn't even care. I need a real lawyer who deals with these matters.
Not a solution, but it'll at least corroborate your story, if they accessed the casino from their own device, and thus the log will shows that the accounts in question were probably owned by several people instead of you yourself, as the accessing device were varied. Unless... they all happen to be an iPhone or Android user with exactly similar browser preference?
And I think showing it publicly will be better. The information needed is the device details, not the IP. You're more than free to cover that part.
March 08, 2024, 02:45:13 PM
What are you talking about? These guys blocked me from my IP number. Should I log in to the site with white flags in my hand? Guys, they ruined my earnings. It's unfair. You're commenting here without knowing or not. Know how to read first.
I thought the last time you're here, you offered to show the log-in log of your girlfriend and friends? The ones that hopefully also shows some details about device to prove that it is not belongs to and accessed from your own but instead truly from your friends? What happened with that plan?
Publishing is not a problem. Do you think this will be a solution? If you want, write your e-mail and I will send it. There is no contact person. I shared it on casino.guru. Coins.game doesn't even care. I need a real lawyer who deals with these matters.
March 08, 2024, 12:18:34 PM
What are you talking about? These guys blocked me from my IP number. Should I log in to the site with white flags in my hand? Guys, they ruined my earnings. It's unfair. You're commenting here without knowing or not. Know how to read first.
I thought the last time you're here, you offered to show the log-in log of your girlfriend and friends? The ones that hopefully also shows some details about device to prove that it is not belongs to and accessed from your own but instead truly from your friends? What happened with that plan?
March 07, 2024, 01:21:54 PM
What are you talking about? These guys blocked me from my IP number. Should I log in to the site with white flags in my hand? Guys, they ruined my earnings. It's unfair. You're commenting here without knowing or not. Know how to read first.
March 06, 2024, 07:58:57 AM
Sorry, it looks like this when you log in from America.
Does it mean you are from the USA? It is clearly stated on their website that they do not allow players from the US. Or are you using a VPN to access their website? I don't know why you are still bothering them, but your case does not look good anymore, as you have clearly violated their rules. It is better not to run after them and accept the mistake you made.
I just checked casino.game
It is coins.game
March 05, 2024, 11:54:10 PM
Sorry, it looks like this when you log in from America.
March 05, 2024, 04:25:37 PM
Greetings to everyone, the gaming-Curacao license of coins.game casino site has been revoked. When you log in to the site, it is written at the bottom.
are you sure? would you mind sharing a screenshot where it shows that their license has been revoked? I mean, I just checked casino.game and checked their Curacao license at the bottom of their website and clicked it, it still shows they still have a verified license. March 05, 2024, 02:58:20 PM
Greetings to everyone, the gaming-Curacao license of coins.game casino site has been revoked. When you log in to the site, it is written at the bottom. Now, I am asking a question, can the Malta Gaming Authority take action on this situation and make the licensing company pay our money for playing games while we have a license?
March 02, 2024, 10:28:13 PM
This issue is a little more complicated than we are seeing and I think more information are not revealed in this your submission. I don't know if you sharing the same IP with your friend and playing the same game constitute a violation neither do I know how you could possibly cheat a casino through such actions. In another view, you submitted KYC documents, that should have proven that both accounts are not the same person and could be accounts of relatives or friends of which they could share the same WiFi and even gamble together. Unless there are sharp practices noticed by the casino, I don't think there is a reason to justify such harsh decision that did not give room for thorough discussion.
March 02, 2024, 10:47:22 AM
No, I mean this. My friends who were at my house when I earned my earnings did not log in to that site, they did not block their accounts, they blocked my account. After talking to you here, I logged in to those accounts and looked at their entry and exit times, so it is obvious that it was not taken beforehand.
Won't hurt to show us here, though it probably didn't prove much. I am not sure how detailed session log that Coins have, but hopefully it includes the device details. Surely those accounts are accessed from different device? Or did you happen to lend your phone to them too during registration?
March 02, 2024, 09:50:33 AM
No, I mean this. My friends who were at my house when I earned my earnings did not log in to that site, they did not block their accounts, they blocked my account. After talking to you here, I logged in to those accounts and looked at their entry and exit times, so it is obvious that it was not taken beforehand.
Buddy, you just told that you logged into their accounts. That is, you logged into the “girlfriend” account and the “friend” account on your device from your IP address. What do you want from a casino? They see you as a cheater with multiple accounts.
Just read a post from a person related to another casino. https://bitcointalksearch.org/topic/m.63734405
All your excuses that you have the right to play different roles are already old stories for the casino.
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March 02, 2024, 08:04:56 AM
I made it clear that I did not use any bonuses and did not use any extra accounts.
Yeah, You made it clear here but sadly we are not coins.game to decide whether your statement is valid or not that’s why you should discuss to the proper channel that can weigh in both side evidence and explanation.This is my last post here. Again, they are using multiple account reason on your case which is correct as per the ToS. You just need to defend it on a 3rd party that can check your documents because we can’t do that here. File a complaint on the link above because that’s the last resort on cases which is already declined to solve by the casino support.
March 02, 2024, 07:32:05 AM
I made it clear that I did not use any bonuses and did not use any extra accounts.
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March 02, 2024, 07:10:17 AM
Friends, I know I am right. Can you send me the e-mail addresses of the server or licensing companies where I can file a complaint regarding this issue? I will send e-mails to all the news agencies, local lawyers, and the Ministry of Internal Affairs in whichever countries they provide services to the players. You can be sure that if a person in my house is a member of their website, can there be such a thing as I cannot get my money? I will not let this matter go.
You can use the attached website below for filing official complaints on trusted arbitrator website:
Again, There’s no guarantee that you can win your case since the evidence is clearly shown that you violated the multiple account ToS. It’s up to you on how you can convince them to justify that you are not using multiple account. Just use the reasoning that you didn’t abuse any bonuses so that they might consider releasing your earnings. Good luck!
March 02, 2024, 04:02:36 AM
Friends, I know I am right. Can you send me the e-mail addresses of the server or licensing companies where I can file a complaint regarding this issue? I will send e-mails to all the news agencies, local lawyers, and the Ministry of Internal Affairs in whichever countries they provide services to the players. You can be sure that if a person in my house is a member of their website, can there be such a thing as I cannot get my money? I will not let this matter go.
No, I mean this. My friends who were at my house when I earned my earnings did not log in to that site, they did not block their accounts, they blocked my account. After talking to you here, I logged in to those accounts and looked at their entry and exit times, so it is obvious that it was not taken beforehand.
No, I mean this. My friends who were at my house when I earned my earnings did not log in to that site, they did not block their accounts, they blocked my account. After talking to you here, I logged in to those accounts and looked at their entry and exit times, so it is obvious that it was not taken beforehand.
March 01, 2024, 03:46:22 PM
Friends, what would you say if I said that I took the check-in and check-out times from my girlfriend and friend's account and they never logged in on 26.02.2024? I photographed this too
I would say that you're awfully prepared. You took a photograph that their last log-in date was before 26th, they logged out, and never logged back in since? You got the news that you're suspected of multi-acc abuse by the 29th according to the email date. You're saying you took that picture before you even know you'll need that to prove you're not guilty?
also they might get email notifications about the last logs.
March 01, 2024, 01:23:11 PM
Friends, what would you say if I said that I took the check-in and check-out times from my girlfriend and friend's account and they never logged in on 26.02.2024? I photographed this too
I would say that you're awfully prepared. You took a photograph that their last log-in date was before 26th, they logged out, and never logged back in since? You got the news that you're suspected of multi-acc abuse by the 29th according to the email date. You're saying you took that picture before you even know you'll need that to prove you're not guilty?
March 01, 2024, 11:07:49 AM
Friends, what would you say if I said that I took the check-in and check-out times from my girlfriend and friend's account and they never logged in on 26.02.2024? I photographed this too
Even if you proved you are right and the casino is wrong in here . No one can do anything.Your post in here is only good for awareness for new users who find it and thinking to deposit in that casino.
Go to casino guru and open a complain and post your proofs in there you might have a better chance the casino might try to reply and if no resolution at least casino guru will lower there rating.
Other than that you can also complain to the License provider but I doubt you will get any result.
This is a forum only.
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