They have to USE your money, to buy\manufacture the asic gear.
You are not getting a refund brother. Not for a while.
Topic: I'd be treated with more respect if I paid 18K at a car dealership. - page 2. (Read 3512 times)
June 25, 2012, 09:34:06 PM
June 25, 2012, 09:33:29 PM
They have allocated 1/3 of the quota to upgrades like us, so we will fall under that category.
June 25, 2012, 09:08:28 PM
I just spoke to them, i am convinced now that they are on top of things and on schedule to ship as many Mini-Rigs as possible. As early adopters we can convert our unfulfilled orders to the new ASIC.
Yes, the real question is will we get bumped to the end of the line because of it. I think a lot of people will just get refunds if that's the case. 
June 25, 2012, 08:57:27 PM
Hey BFL, I see that you are online now. Since this seems to be the only way to get any kind of response, what about me? I have written you twice now asking for a refund and gotten no response. I don't want to change my order for any of your asics or any of your products. I simpally want my money back.
June 25, 2012, 08:38:47 PM
I just spoke to them, i am convinced now that they are on top of things and on schedule to ship as many Mini-Rigs as possible. As early adopters we can convert our unfulfilled orders to the new ASIC.
June 25, 2012, 08:16:01 PM
PM sent :-)
June 25, 2012, 07:46:43 PM
lol @ BFL
June 25, 2012, 07:42:15 PM
This is correct, we're shipping about 50 singles and 1.5 mini rigs a day at current rates.
This seems like a major problem. People like me want our orders converted in ASIC, not delivered. So maybe you should check your email instead of just shipping crap out. I'm not paying you another cent or accepting any delivery's from you until I speak with someone.
PM me, please.
June 25, 2012, 07:37:56 PM
Our understanding from speaking with customers is that a majority of product is simply used to replace phased out GPU.
I guess that makes sense too. I suppose this is not entirely relevant. Customers are just eager to receive the products.
Here's how to calm the mob of aggitated customers. Compenstate them 1 (or 2) bitcoins per late unit per day.
||bit
I think there's a reasonable feeling of discomfort with not being able to speak with someone when significant monies are involved. On our side, we've just launched pre order on a very important product and we have well over 1,000 emails in over the weekend. There are orders, questions, comments etc. We're moving as fast as we can.
If I take delivery on my mini-rig, do I only get trade-in value worth $7500 if I don't want to double down?
June 25, 2012, 07:36:10 PM
This is correct, we're shipping about 50 singles and 1.5 mini rigs a day at current rates.
This seems like a major problem. People like me want our orders converted in ASIC, not delivered. So maybe you should check your email instead of just shipping crap out. I'm not paying you another cent or accepting any delivery's from you until I speak with someone.
June 25, 2012, 07:31:14 PM
Our understanding from speaking with customers is that a majority of product is simply used to replace phased out GPU.
I guess that makes sense too. I suppose this is not entirely relevant. Customers are just eager to receive the products.
Here's how to calm the mob of aggitated customers. Compenstate them 1 (or 2) bitcoins per late unit per day.
||bit
I think there's a reasonable feeling of discomfort with not being able to speak with someone when significant monies are involved. On our side, we've just launched pre order on a very important product and we have well over 1,000 emails in over the weekend. There are orders, questions, comments etc. We're moving as fast as we can.
June 25, 2012, 07:23:20 PM
Our understanding from speaking with customers is that a majority of product is simply used to replace phased out GPU.
I guess that makes sense too. So, the shipment rate has been sustained a those levels for several months?
||bit
Sorry, I missed that part of the question... I edited my original answer to include it but yes, you are right to assume that rate is only a current figure. We've increased to this figure as we've increased our staffing.
Funny, I edited my question out after I saw you edited your response to address the question.
June 25, 2012, 07:19:56 PM
Our understanding from speaking with customers is that a majority of product is simply used to replace phased out GPU.
I guess that makes sense too. So, the shipment rate has been sustained a those levels for several months?
||bit
Sorry, I missed that part of the question... I edited my original answer to include it but yes, you are right to assume that rate is only a current figure. We've increased to this figure as we've increased our staffing.
Are you hiring ?
June 25, 2012, 07:17:55 PM
Our understanding from speaking with customers is that a majority of product is simply used to replace phased out GPU.
I guess that makes sense too. So, the shipment rate has been sustained a those levels for several months?
||bit
Sorry, I missed that part of the question... I edited my original answer to include it but yes, you are right to assume that rate is only a current figure. We've increased to this figure as we've increased our staffing.
June 25, 2012, 07:15:56 PM
Our understanding from speaking with customers is that a majority of product is simply used to replace phased out GPU.
I guess that makes sense too. I suppose this is not entirely relevant. Customers are just eager to receive the products.
Here's how to calm the mob of aggitated customers. Compenstate them 1 (or 2) bitcoins per late unit per day.
||bit
June 25, 2012, 07:14:40 PM
...like a payment plan or something...
Respectfully, how many hardware manufacturers do you know offer payment plans ?
I know it sounds a bit silly but it would be nice to mine with the fpga mini-rig for a while until the ASIC is ready. Most people will not get theirs in October. The initial 1/3 may not either.
They are asking for another $15K from me for the mini-rig SC and I have yet to even make any money off of what I ordered months ago. The double-down thing really sucks and each day that goes by is money lost.
The only way I can avoid the double-down thing is to cancel all my orders now and put the money towards Single SC's if I still want to do that. But cancelling means no product again for another 6 months most likely. And that really sucks.
I would expect that they wouldn't want to ship product until paid off in full anyway. I guess that is like layaway, heh.
June 25, 2012, 07:12:50 PM
Same situation here too. Though, I am going to try to be patient a little bit more.
Today I did got some idea on the shipments. About 50 items were going to be shipped (today), which would satisfy upto about mid-April orders. And was informed that Sonny is thinking they will have caught up in two weeks. If that means caught up with all orders more than six weeks ago, I have personal doubts about it by the track record of course. I've gathered from two sources that they are suppose to be increasing shipment rates as well. We'll see.
That is the latest I have.
||bit
Today I did got some idea on the shipments. About 50 items were going to be shipped (today), which would satisfy upto about mid-April orders. And was informed that Sonny is thinking they will have caught up in two weeks. If that means caught up with all orders more than six weeks ago, I have personal doubts about it by the track record of course. I've gathered from two sources that they are suppose to be increasing shipment rates as well. We'll see.
That is the latest I have.
||bit
This is correct, we're shipping about 50 singles and 1.5 mini rigs a day at current rates.
This is what worries me. I'd like to talk to somebody before these things ship out. Taking delivery on the singles doesn't make much sense any more with the "double-down for ASIC" system. And the same goes for the mini-rig unless you guys have more lenient options...like a payment plan or something...
Maybe you could raise the needed funds on glbse so the shareholders and yourself own 50-50. It might not be much but it means you can upgrade without having to fork over the difference.
June 25, 2012, 07:12:34 PM
We must be very ignorant to announce months before a new product that will leave your current product obsolete.
Anyone who knows a minimum of marqueting know this has to be taken in secret until the official announcement of sale as hardware companies do not create yourself an avalanche of customers end up buying your product and they feel cheated .
Anyone who knows a minimum of marqueting know this has to be taken in secret until the official announcement of sale as hardware companies do not create yourself an avalanche of customers end up buying your product and they feel cheated .
June 25, 2012, 07:11:21 PM
Same situation here too. Though, I am going to try to be patient a little bit more.
Today I did got some idea on the shipments. About 50 items were going to be shipped (today), which would satisfy upto about mid-April orders. And was informed that Sonny is thinking they will have caught up in two weeks. If that means caught up with all orders more than six weeks ago, I have personal doubts about it by the track record of course. I've gathered from two sources that they are suppose to be increasing shipment rates as well. We'll see.
That is the latest I have.
||bit
Today I did got some idea on the shipments. About 50 items were going to be shipped (today), which would satisfy upto about mid-April orders. And was informed that Sonny is thinking they will have caught up in two weeks. If that means caught up with all orders more than six weeks ago, I have personal doubts about it by the track record of course. I've gathered from two sources that they are suppose to be increasing shipment rates as well. We'll see.
That is the latest I have.
||bit
This is correct, we're shipping about 50 singles and 1.5 mini rigs a day at current rates.
Is this only a current rate based on recent data? Or are there shipments nearly every day over the past say several months?
Using another forum user's observations, assuming that shipment rate has been sustained per month:
Partial hash rates(phr):
SINGLE's phr = 0.83GHash/single x 50 singles/day x 25days = 1.03 THash/month
MINI RIG's phr = 25GHash/minirig x 1.5minirigs/day x 25 days = 0.94 THash/month
-------------
TerraHash per month increase = 1.03TH/mo + 0.94TH/mo = 1.97TH/mo total
For each months shipments (at that rate) to go online, we would see a ~2TH increase each month. However, I see only about 2TH increase since March (4.5 months ago). The math leads me to think the rate described is based on recent shipment data.
Is this correct?
||bit
Our understanding from speaking with customers is that a majority of product is simply used to replace phased out GPU. But yes, you are correct.. that rate is a current snapshot. It's increased to that point as we've staffed up.
June 25, 2012, 07:09:03 PM
Same situation here too. Though, I am going to try to be patient a little bit more.
Today I did got some idea on the shipments. About 50 items were going to be shipped (today), which would satisfy upto about mid-April orders. And was informed that Sonny is thinking they will have caught up in two weeks. If that means caught up with all orders more than six weeks ago, I have personal doubts about it by the track record of course. I've gathered from two sources that they are suppose to be increasing shipment rates as well. We'll see.
That is the latest I have.
||bit
Today I did got some idea on the shipments. About 50 items were going to be shipped (today), which would satisfy upto about mid-April orders. And was informed that Sonny is thinking they will have caught up in two weeks. If that means caught up with all orders more than six weeks ago, I have personal doubts about it by the track record of course. I've gathered from two sources that they are suppose to be increasing shipment rates as well. We'll see.
That is the latest I have.
||bit
This is correct, we're shipping about 50 singles and 1.5 mini rigs a day at current rates.
Is this only a current rate based on recent data? Or are there shipments nearly every day over the past say several months?
Using another forum user's observations, assuming that shipment rate has been sustained per month:
Partial hash rates(phr):
SINGLE's phr = 0.83GHash/single x 50 singles/day x 25days = 1.03 THash/month
MINI RIG's phr = 25GHash/minirig x 1.5minirigs/day x 25 days = 0.94 THash/month
-------------
TerraHash per month increase = 1.03TH/mo + 0.94TH/mo = 1.97TH/mo total
For each months shipments (at that rate) to go online, we would see a ~2TH increase each month. However, I see only about 2TH increase since March (4.5 months ago). The math leads me to think the rate described is based on recent shipment data.
Is this correct?
||bit
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