J, Aug-05 02:51 (JST):
my account has been hagget, my code did not work more because I wanted to go today, so may have sent an email with a new code .... HEVEDERES what happens to your ridiculous shitty site ...
119 bitcoin stolen and
300 USD.
what the hell is this bullshit.
send to this address:
Thu 28 Jul 2011 04:56:57 PM GMT withdraw Bitcoin withdraw to 1LxTV74oksinziDR3fgvvLUf6jdsnwSUiP 100.00000000 ฿TC
Thu 28 Jul 2011 05:15:42 PM GMT withdraw Generate redeem code: MTGOX-USD-4K7SA-UYVH8-UH85P-50E3D $305.49932
Accound balance$0.00000
Accound balance BTC 0.00000
it also seems that there have been several sales and purchases in the last few days where I have not been inside ... it can not be true ... I expect all my money and bitcoins is back on my account.
Otherwise, the refund all my $ 4000 which I have added to your shitty site and lost because of your incompetent security.
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Jasmine, Aug-05 10:39 (JST):
Hello,
I apologize about your recent theft. We do not have the ability to "reverse" any transfers. The IP addresses of both transactions are 115.133.198.86 and 64.120.79.136. At this point, I strongly advise you to change your password to a more secure one; using at least one upper case, number, and special character will prevent anyone and any computers from guessing your password. Also, please change the password to any connecting email addresses.
I also strongly encourage you to obtain a Yubikey, which we can offer it to you for free. Unfortunately, that is the only thing we can do for your situation. You may file a police report, which we can try our best to cooperate with the investigation.
I apologize for any inconvenience this has caused.
Thanks,
MtGox.com Team
The IP addresses of both transactions are 115.133.198.86 and 64.120.79.136.
MY IP Adress i 192.168.2.103
I strongly advise you to change your password to a more secure one, using at least one upper case, number, and special character will prevent anyone and any computers from guessing your password.
Me password was (have been changed) J08-uU33-1604-82-xXx
_EDIT_______________________________________________________________
Hello J,
I apologize for the recent loss you experienced. I believe our administrator informed you that a third party was able to access your account through getting access of your email account. It is important to have a strong secure password for email accounts associated with your Mt.Gox account. We try our best to provide you a secure account on Mt.Gox, but we can not be responsible for all security measures outside of your Mt.Gox account, such as your email account in this case. We have been providing security options such as Yubikey for our users, and having one might have protected you from this hack. Again, I apologize for your loss.
Thanks,
MtGox.com Team
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I can understand that, you want to disclaim responsibility for my loss but my emai address, user name, password, etc. has only been announced today, due to your lack of security. I have just learned that all user account information has been posted online, so it means that all my information has been announced on the web because of your past mistakes.
I have not received an email or a warning from you by whether that information was announced from the time your page was hacked, otherwise I probably changed my password to my mail.
so whether it has happened because there is someone who has had access to my mail and then be able to receive a new password
and thus could empty my MT Gox account, it's still your fault and your responsibility.
in addition, if 2 IP addresses that are not mine or not even in the country I live in allowed accessing my account ... it in I might not coexist on the same day can be accessed from an IP address in Malaysia and the United States and that the user who owns the account lives in Denmark?
it works as completely out of the forest that you not having more control on your security.
But if not you have thought to replace my loss, I will spend my whole network to create negative publicity regarding. your company and website ...
I will use all the social media I know and write articles in forums and blogs on the web ...
it can not be really in time and again, you stupid and then you deny any responsibility
it can be only one responsibility and that is your .. it is you who has since it's you who've made the rules, it is you who have chosen to do bitcoins for your business, then it is also your responsibility to protect people's funds and ensure that it can not be theft. [# ]
I have now seen several places on the forum that people are shocked that it's so easy to access the accounts just to receive a new code ..
YOU have chosen to make the kind of business and be in the industry in is in, so must also act after the ...
So I sincerely hope that you have thought you to cover my losses. as in earning a lot of money that people use you and trusts that your funds are secured.
it is fine enough that it can be wrong, but we must make amends, it's no good just to write 'if you had used it and the program this was not happend ... it has happened and now may have to make amends ..
it's not small change we're talking about ... I have lost almost $ 4000 to join your side ......
if i really believe that you are a legitimate business and want to be the biggest and best in doing so it is time to act like a professional company ...
and frankly, it's small change for you and especially now that the price is so low as it is .. you can buy it back below $ 1000 which I paid $ 2100-2200 for the time ..