So you are not interested in what potential customers may think of your product. Most successful business's are interested no matter whether its positive or negative feed back. Anyway you lost one potential sub.
I think what Vladimir meant to say was, "We work hard to produce the high quality content that we do, and we feel that the covers are neither negative nor excessive, neither does our Editorial Board or any of our thousands of readers. While you personally may have a personal issue with the cover, the best we can do is receive your input for future covers. You know what they say though, you can't judge a niche magazine by it's cover."
And I fully echo these sentiments. That said, see this thread please.