I've experience several times on HITBTC when my deposit says it's done but it does not appear. I waited for several hours or even days on some transactions before it appeared though.
I have used it for a long time but I have never faced such a problem. There might have some issue for some coin also dev may update it which don't know by the exchange and if so exchange cant let us know and in this way it can take longer time than usual. 
Topic: Important HITBTC Question?! (Read 398 times)
I don't trust in Hitbtc and don't suggest it to nay one since Mayny of its wallet are in maintain and their support answer too late , Also it has a lot of shitcoin in it , would rather to use some where with better reputaition .
Hitbtc has a system health feature (https://hitbtc.com/system-health) that you can actually check the status of a coin or token if its is operational or having problems at the moment try to check this feature first before making any transactions to avoid problems Im using hitbtc for more than a year now and did not experienced any problems other than delays depends on network.
I have used this exchange a few times, they keep freezing the wallets and the support are very bad. Definitely do not use this exchange
when your transaction is not entered you may have to try to create a ticket for hitbtc and try to contact hitbtc using the email available on hitbtc usually available a "ticket" to consult all kinds of problems with your account.
For a long time i havent seen the autor of this post.I would like to know if he has received his deposit or is still waiting ? Personally I have never had problems with this stock exchange
My last deposit here took almost 18 hr to get thru lol, its not a bad exchange its not a good one but its okay the only thing i hate is the high commission and the security. i think they are not paying attentions to those kind of things. security should be the highest priority of the exchange to safe guard the tokens other than that nothing much, since average tokens are being listed their after ico thats why i like to scope some there before it hit major exchange
I see another problem, can you recommend BCH to point out the address of the system that generates this address is not for BCH. It's been going on for a month.
I think they are having several problems, and some of their wallet's withdrawals are disabled... that can never be a good thing..
Sorry! I have never had problems with this exchange, it happens that I have to wait for 30 confirmations of transactions, but then everything is OK.
Has your transaction yet been successful? Maybe the network is busy at the moment so it requires more patience, but some of my experience doing that does take a long time. Stay optimistic that your Bitcoin will arrive soon.
Still have not gotten it 
waiting for customer support to respond staying optimistic though 
there might be a problem with your wallet, contact hitbtc give your complaint there will later be a solution from them usually will be resolved within 24 hours
Been trying to withdraw some LTC for over 1h but still pending, does anyone know if they are experiencing some sort of withdrawal issue??
I have used this exchange many times and there was no problem. I agree that this exchange has high commissions for withdrawal and there are limits on the number of tokens for trading, but the exchange is proven and stable.
I recommend that you wait a few more hours and then write to support.
I recommend that you wait a few more hours and then write to support.
I have experience using this exchange. And I can not say anything bad about it. I had no problems working with this exchange. The only thing I don’t like is the high commissions.
I've experience several times on HITBTC when my deposit says it's done but it does not appear. I waited for several hours or even days on some transactions before it appeared though.
So I bought some BTC on coinbase and transferred it to hitbtc and all the transactions were confirmed but my btc wallet still shows as empty. Has anyone experienced this? Does it just take time for the BTC to deposit? I just really wanted to buy some PCL 
Well, all I would advise now is to just chill. It could be the confirmation, even though HitBTC has never been reliable and we have heard of different complications and difficulties by so many people when it comes to using this exchange and for the fact that their support is shitty. I will advise that even if you end up getting out of this, if it is just a normal technical thing that delayed the transaction, you should still try to stay clear using HitBTC in the long run. It is always better to be safe than to be sorry.
I made the mistake of transferring Siacoin to HitBTC around a year ago. Still haven't been able to access it.
do you had wrong transfering to other contract address? If yes, it has been explained in warning (reminder-notice) when you want to make a deposit. then if, there is mistake on their system, doesn't credit your balance, I thought you need to follow up thought ticket support. Thank you guys, still waiting on hit btc to reply. I messaged their customer service.
It's might take a couple hours to being get a feedback or reply. 
Don't panic,please post your TXID of your transaction it will help us to know the transaction was confirmed or in pending.Some times the transaction will take more time for all confirmations after that only your BTC will show up of exchange's wallet.
But another chance maybe its exchange's fault so if you are waiting too long then you need to contact support team because already lot of similar cases were there on that exchange.
I hope if it is the exchange's fault, he will be able to get anything from support. We all know how HitBTC support is like; which is one of the main reasons why a lot of traders have tried as much as possible to avoid this exchange like a plague. It could be the transaction time, let's hope that is the case, but for now, if it is actually a problem from the exchange part, which may be a real tough issue to get resolved with the support.But another chance maybe its exchange's fault so if you are waiting too long then you need to contact support team because already lot of similar cases were there on that exchange.
We have seen cases like this before even on this thread that the said person just ended up accepting their losses and if it ended up being that case for OP, I hope it was not something huge.
Still you are get your btc in hitbtc exchange? If your not get please raise a request there regarding this issue sure they will help you about that because I was using hitbtc from few months without any issues, and please let's share here if you get your btc there.
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