I deposited just $22 or so in payza funds into the Indacoin site about 2-3 weeks ago, waited for 3 days which they promised on their site would be the maximum amount of time that it would take for a payza deposit to be credit.
Although the support was very fast, they told me after around 10 days that i needed to contact payza directly and refund the transaction myself, because of a "technical difficulty". The transaction was showing as completed at my end. I contacted payza and they told me that you cannot reverse a transaction against an exchanger, i told them that and they told me to "contact them again, we can do nothing in this case" or something like that.
It's not even a big amount involved so i'm not sure why they would bother wasting time with me and not just refunding me straightaway... Either way very unprofessional and an unnecessary long wait that could be avoided. And also, when they refunded me they didn't even include the payza fees
First they had me receive a phone call. Okay, fine. But after they wanted me to get a tiny number from my credit card statement, I thought "that has to be it." And then I found otherwise.