Inquiry about FortuneJack - KYC and Withdrawals - page 2.

Broadanbig

full member

Activity: 462

Merit: 117

Quote from: northernkarl on November 14, 2023, 05:38:19 PM

Just inquiring about Fortune Jack, This is my first winning and the only reviews I can find are angry reviews here. Positive reviews are rarely done in my opinion.

What is the deal with KYC and Fortune Jack - I did the KYC and now they're doing a security check. I asked support what are the KYC requirements and they will send it if it is required. I would've done the KYC prior to me playing.

I know that they have been in the industry for a long time, but I have played with other crypto sites and it has been a positive experience and support was helpful.

Have I been scammed?

Welcome mate. It is good you are here and I know you would find this place to be of great help to you as time goes on. OP you can not conclude at this instance if you have been scammed or not as long as they have told you they are doing a security check on your account and KYC then you should give them a little time to conclude and get back to you and whatever is their reply to you would determine if they have the intentions to scam you or not but as of now I would suggest you be patient with them.

Lastly, I would also advise you follow procedures by reading the terms of service of casinos next time if you decide to engage with another so as not to get this similar experience of needing to do a kyc before withdrawal. Doing a KYC and scaling successfully before you do anything transfer of funds to such casino so as to avoid having issues with identity or regional restriction because that is what might likely come up. So to be in the safe side, one must do the KYC to be on the clear stand before making any deposit to avoid loss of funds.

Wexnident

hero member

Activity: 2548

Merit: 666

I don't take loans, ask for sig if I ever do.

Quote from: northernkarl on November 14, 2023, 05:38:19 PM

~

You'd be hard-pressed to find positive reviews anywhere unless they were specifically asked by someone to put out their opinions. Negative reviews are the ones most likely to be shared by others after all since, well, a casino being proven positive simply means they're doing their job properly, not exactly share-worthy.

Anyhow, as for the KYC, I reckon it's just a standard KYC check. It's actually pretty normal nowadays that they ask KYC when withdrawing (or more KYC really) compared to when registering. Try reading ToS and just look for clauses related to KYC really. As for support being awful, well, that's just customer support being customer support. Nothing new there really.

Bitcoin_Arena

copper member

Activity: 2030

Merit: 1788

฿itcoin for all, All for ฿itcoin.

I think it should be a normal practice to first read reviews, TOS and all other related information before using a casino and if I were a regular casino user, knowing that KYC verification is inevitable especially when you win, I would verify beforehand and also be ready for this kind of harassment. Some casinos like doing it a lot.

The "security check" is probably their standard operating procedure... please just give them sometime

ultrloa

legendary

Activity: 2758

Merit: 1228

Quote from: northernkarl on November 14, 2023, 05:38:19 PM

Just inquiring about Fortune Jack, This is my first winning and the only reviews I can find are angry reviews here. Positive reviews are rarely done in my opinion.

What is the deal with KYC and Fortune Jack - I did the KYC and now they're doing a security check. I asked support what are the KYC requirements and they will send it if it is required. I would've done the KYC prior to me playing.

I know that they have been in the industry for a long time, but I have played with other crypto sites and it has been a positive experience and support was helpful.

Have I been scammed?

You can read positive reviews here since so far they are doing good but also if you try to visit the scam accusation section you can see some several accusation posted but they solve those legitimate issues encountered by there players. And since you are done with their request to undergo a KYC procedure then let the checking happen since once they verify your identity for sure everything will be fine including your withdrawal request with the amount you won in their casino.

Also don't conclude that you have been scam since its early to tell just wait for what decision they do since everything will be decided on what is the result of their investigation and make sure you didn't do any abuse since for sure you can get your winnings if you play with clean hands.

northernkarl

newbie

Activity: 10

Merit: 0

Quote from: freedomgo on November 14, 2023, 06:04:57 PM

You can try different gambling sites, though. Every gambling site has its own rules, and as long as you are not scammed, you should be fine. You know, experience teaches us a good lesson, and we can always find a gambling site that we feel comfortable using. I have used a lot of crypto casinos, but based on my personal experience, Duelbets and Sportsbet have the best customer support; they'll reply right away. With regards to KYC, they haven't asked me to comply yet, so I'm okay with them.

100% haha I am waiting for my coins with this and idk if I will give them another chance. Support have been so awful. Duelbits is good! I like how they know what you are getting for monthly. A lot of them are getting so bad with customer service lately.

freedomgo

legendary

Activity: 3122

Merit: 1147

You can try different gambling sites, though. Every gambling site has its own rules, and as long as you are not scammed, you should be fine. You know, experience teaches us a good lesson, and we can always find a gambling site that we feel comfortable using. I have used a lot of crypto casinos, but based on my personal experience, Duelbets and Sportsbet have the best customer support; they'll reply right away. With regards to KYC, they haven't asked me to comply yet, so I'm okay with them.

northernkarl

newbie

Activity: 10

Merit: 0

Thank you! Yeah I am sketched out with them. Support is not very supporting. It was few mins to now tomorrow. I am also not a very patient person lol. And when I saw how difficult are them to deal with (after the fact) I ran away and withdraw most of my winnings. I also read that they require Skype verification etc, I understand that if you won millions of dollars. But for 600 bucks lol, I hope it's not the case.

Nwada001

hero member

Activity: 602

Merit: 638

Quote from: northernkarl on November 14, 2023, 05:38:19 PM

Have I been scammed?

I don't think so, and you can never be too sure until they come back with a result. I have not played in a fortune jar before, but I have had experience with respect to KYC at different casinos, and in most cases, the KYC requirement differs based on the reason why the casino asked for the KYC, so you just have to give them a little time, and I believe they will get back to you if they ever need you to give them any further documents for verification.

Maybe they are just trying to do some careful checking on your document or try to check through your account if there was something fishy, which some casinos do, especially when a member wins big and they want to be sure they are paying and eligible to win and nothing more.

So you're not scammed; just be a little patient. They even have a good reputation here in the forum, and their ANN is also active here, so if anything comes up, you will always have the right to complain about any kind of ruling you are not okay with, and other members will help you look into the matter based on their experience.

Gozie51

hero member

Activity: 2520

Merit: 624

If you didn't do KYC before playing in a casino that requires it and you later win before doing it because you require it before withdrawal then don't expect that the casino to speedily verify it and especially if they have something to recheck and whatnot. I just believe that should be the situation. I have not played there though but maybe you should give more time for them to get back to you. It is always better to be cleared and verified on KYC before playing.

northernkarl

newbie

Activity: 10

Merit: 0

Just inquiring about Fortune Jack, This is my first winning and the only reviews I can find are angry reviews here. Positive reviews are rarely done in my opinion.

What is the deal with KYC and Fortune Jack - I did the KYC and now they're doing a security check. I asked support what are the KYC requirements and they will send it if it is required. I would've done the KYC prior to me playing.

I know that they have been in the industry for a long time, but I have played with other crypto sites and it has been a positive experience and support was helpful.

Have I been scammed?

Topic: Inquiry about FortuneJack - KYC and Withdrawals - page 2. (Read 152 times)