Dear iqlimasyadiqa;
Thank you for your nice comment. We track our every shipment and usually delivery to Europe and UK takes 10-12, to US, Canada and Australia takes 15-18 days.
and how you handle Customs return backs? Full refund or what?
I am interested but customs is a big problem.
Dear ask;
Our pharmacy located in Cyprus. We have warehouses in Cyprus, Turkey and Armenia. Orders are shipped from Cyprus, Turkey and/or Armenia depends on the products. According to our previous experiments problems in customs are very very low. But if there is any problem in customs you have two options;
1- We refund the all amount.
or
2- We ship replacement order.
It depends on you.
Dear olubams;
Thank you for your comment. You are right that ordering medicines online a bit risky. And unfortunately we know that there are lots of online pharmacies on the internet which are sell counterfeit products. This problem is also affecting us badly, that customers are not sure quality of our products and about ordering ...
We are a licenced pharmacy in our country, products that are used for human healthcare obtain from the wholesale companies which are licenced by the Ministry of Health and all products have QC. We are guarantee that all products 100% genuine.
By the way, if the customer receive his/her order and suspects the originality of the products, we are guarantee that we accept to return the product and refund.
Not only patients, we have many physician and health specialist return customers all over the world, especially from US and Israel.
Best Regards;
Ruben Grigoryan