I recently visited a locally owned business that accepts bitcoin as payment method. I was so excited to see someone who isn’t on BTT accepting bitcoin as payment method. It shows that bitcoin adoption is spreading across the world. The store had a beautiful signage on the exterior and interior of the store that displays “Bitcoin, USDT, Enaira Accepted”
After window shopping, I had a little chitchat with the owner and asked if he would be open to chat about his experience which he agreed to. I texted him 11 questions, it took a while but he finally replied with answers to all of them.
This is how the interview went:
1. When and why did you decide to start to accept Bitcoin and other crypto as payment methods in your business? “I thought it would be a good way to attract customers who like cryptocurrencies. I have been doing this for about three years and I have had this business for four years.”
2. How has this decision affected the growth of your business over the years? Do you still see your business accepting Bitcoin as payment in the next ten years? “Business has been good. People here are not used to seeing small businesses accept crypto as payment and are fascinated when they are offered the option of paying in crypto. It has opened me to a new network and I’m grateful I made the decision to include crypto payments in my business. I still see my business accepting Bitcoin as payment in the next ten years. But I cannot say what the price of Bitcoin will be in ten years time.”
3. What’s your government’s stance on Bitcoin and cryptocurrency? How has that affected your business? “Bitcoin is not illegal in Nigeria. I also accept E-naira which is a cryptocurrency endorsed by the government.”
4. Who are your main customers? “I sell electronics, gaming consoles and gadgets. A large portion of my customers are males. The gamers are not new to crypto, most of them have used bitcoin to make in game purchases so when they come here they are more than happy to pay on bitcoin.”
5. Which cryptocurrency do your customers pay with the most? Bitcoin, Usdt or E naira? And which is your favorite? “I have never had a customer pay with E-naira. Bitcoin and usdt are the favourites.”
6. Do you offer discount for customers who make payments in Bitcoin and other accepted cryptocurrencies?“No I don’t.”
7. How do you deal with high fees in Bitcoin? Do you use lightning network?“No, I do not use lightning network. Bitcoin is one of many payment options available. Customers can choose to pay in usdt, E-naira or fiat when bitcoin fees are high.”
8. Do you use the services of Bitcoin payment processors?“Yes I use Binance Pay. I’m looking to switch to other payment processors since Binance has disable its p2p option for Nigerians.”
9. What is your management style? Do you hodl the coins or instantly convert crypto received into fiat? “Both. I convert the crypto to fiat and also keep a small percentage of Bitcoin.“
10. What are the biggest challenges you face in running a business that accept Bitcoin as payment method? “Balancing the books can be tricky especially when you don’t immediately convert the crypto to fiat. The market changes rapidly and you can experience a loss or profit.”
11. What key piece of advice do you have for someone that may one day like to start a business that accept Bitcoin?“Just do it.”
I also discovered other SMEs advertising online that accept Bitcoin as means of payment. I sent them a dm and hopefully they will respond. I will be updating the thread as soon as I get a response from them. If you find a business that accepts Bitcoin as payment in your city, feel free to use the above questions and share with us the answers you got from the business owners. And I will add the link to the OP. If you also have suggestions and questions you think I should add in my next interview, please let me know. Cheers!