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Topic: Is anyone actually going to buy the 600 GH/s BFL unit after their customer serv? - page 4. (Read 15255 times)

sr. member
Activity: 462
Merit: 250
Firing it up
Better not to at this moment as real 100Gh/s module is just barely done in 28nm. Which will be available on or before 30 September 2013.

If like to do seriously, Get ASICMINER's stuff before ask more questions. I personally suggest you to order USB Eruptor as many as possible, each ATX based computer can represent at 120GH/s  (Each 10 represents as 3Gh/s, 3Gh/s by 40 sets, that is 400) while still has space for basic scrypt mining.
member
Activity: 74
Merit: 10
Is anyone actually going to buy the 600 GH/s BFL unit after their customer service? The reason I ask this is because not only did their employees call their customers who waited a year "stupid" etc. but they used customer money to fund research and development along with marketing. I know I'll probably get flamed by Josh for this but if this wasn't the case, then the people who paid in BTC, why were their refunds offered in USD? So basically profit was made twice, once on sales, and second on BTC increase while people waited a year. I just wanted to know exactly how they plan on selling to people on bitcointalk.org as I have seen their advertisement on this site after their treatment of the people who allowed them to exist in the first place. By making their empty promises, the company profited in the millions because of peoples' wanting of a 1.5 TH/s miner, and the other miners which people thought would make them rich, but in actuality just made BFL rich. Like all my other posts, please keep the discussion positive and reasonable. BFL, realize this isn't a flame to you, but more of a wake up call. I have run numerous successful businesses and the most important thing in my mind is customer service. Hence, with my group buy, though I purchased systems already, along with cooling, humidity control and security structure. I still refunded peoples' money up until early August. With that, let's start some discussion!

I remember way back when BFL first started posting to forums they were saying that they were planning to ship product within three months (HAHA, OH GOD, HAH) and that if you pre-ordered you'd have product in hand within that time frame.

BFL has tried really well to do well by their customers but it was nearly impossible because of a lot of factors, some of which I'll list here:

1. The founders started out with zero experience and zero knowledge of product design and manufacturing, so there was a lot of trial and error, and every time there was an error it added months to the research, design and production of their product.

2. Because they were naive they were also very gullible. Every time the facilities working on their products screwed up or missed a deadline they offered BFL some kind of shiny reward for not dumping them and instead of sticking to their guns BFL took the shiny reward (more wafers in a shorter time, brushed metal cases instead of plain ones, etc etc).

3. Because their initial design was shit, they had to keep revising the product after they had already started production of parts. For example, they had already started producing standard mount chips before they realized that they couldn't keep them from overheating. They had to stop production of their chips altogether and start over with flip chips, which required the additional step of "bumping" the chips (adding little solder balls to them so they could be mounted upside down).

4. They are located in the US, so every company they went to with their product design knew they would be loose with money and so of course they over-charged them and took their sweet time producing parts for them while the other products being produced for other companies for companies who were much less patient and could have gone to any number of other fab houses got pushed ahead of BFL. Meanwhile the fabs kept telling BFL any day now, any day now.

BFL took WAAAAY too much time making sure they produced a beautiful, functional, aesthetically pleasing box that you're going to throw in a closet or garage and ignore.

What BFL should have done was what Avalon did: Start with a working design, test it, slap that shit in an ugly box and ship it. Fucking ship it. Just fucking get it out the door.

But no. They nit picked over every single tiny detail and so every product they've shipped has been either completely obsolete or nearly obsolete before it even got to their customers.

Look at all the people who ordered Jalapenos: The damn things aren't ROIing even now but there are still people waiting for their pre-orders.

I don't feel that BFL knowingly sold product they knew would be obsolete in order to fund their Monarch product. I believe what happened is that BFL simply wasn't able to meet the deadlines they thought they would because they didn't have the experience to produce product like Avalon.

I also believe that by the time they get the Monarch out the door (probably around Septermber-October next year) not only will the product be obsolete, but that most people won't be bothering with mining anymore because the network difficulty will be so high that it won't be possible to produce hardware that can mine efficiently enough to make a profit.

At that point what is supposed to happen is that people begin trading bitcoin instead of mining.

I'm anticipating one of two things will happen:

1. Bitcoin will become scared and the price will shoot up as people stop mining and start trading. The scarcity will come from all the people who bought mining hardware, did their mining, then cashed out their BTC for products, services or cash. The value of Bitcoin will spike for a while, then it will abruptly fall off because all the BTC will be with so few holders that no one will be able to trade for it (this is what typically happens with any capitalist economy).

2. The Bitcoin market will crash and everyone will dump the network because they're not forex traders, they're nerds with specialized computer hardware. I'm speculating that a good 90% or more of the people who mine Bitcoin have no concept of how to trade currencies and are only in it until mining is no longer feasible.
sr. member
Activity: 462
Merit: 250
Firing it up
Never trust what this company says about the number as Time is the cost.

ASICMiner provides almost nothing due to bad power-to-hash ratio (2.5W roughly for 300Mh/s), true hashrate for people if ordered as there is stock available. Also the representative on the forum, says there are many units available if interested.
hero member
Activity: 784
Merit: 1000
If you didn't order day 1 June 23rd, you got screwed.  Even those that did are only making 15% of what they should have.

Serious network protection was going on at BFL for most of 2013.  Parts have been ordered slow on purpose.  And wanting to hold longboard production over even further to implement xlink was retarded.  Hell, trying to cram everything onto a Jalapeno hoping it would cover all product lines might have been a failure done by design as well.

There are a lot of things an ASIC developer can do to create "plausible" delays.  There is a lot of incentive to purposefully delaying while a small 20TH mining farm somewhere was chugging away.

Lets all be happy for gigavps who was mining at 3.5TH since a diff of 9mil.  How nice for him.
sr. member
Activity: 364
Merit: 250
I nearly made a large investment in BFL equipment in April, thank god I didn't!
They were making the same claims then as they do now, faster then market hashing speeds, better manufactured products that wind up being duct taped together and arrive in your hands 1 year too late if at all.
For me they did the bare minimum to avoid legal issues by providing some units to a select few that praise the the product as superior even if it got here a bit late BFL then promise the super mining box as an upgrade for something the customer has not even received yet?!

I have allot more faith in companies like KnC, Hashfast and Cointerra to name a few but its a wait and see game.
One thing is for sure, all companies manufacturing ASIC chips and hardware up to now have had production problems, some just did a better job of dealing with those problems and communicating with there customers.


My man, as someone that sold 2 BFL pre-orders I would have been very sad for you if that occurred.

In the latest Custom Hardware poll I ran for September, with 162 votes registered, BFL still garnered more votes for September pre-orders than HashFast or Cointerra! [That or a a few BFL puppets voted just to troll our poll, eheh].

2 guesses as to which mfg. fared the worst in this latest poll?

https://bitcointalksearch.org/topic/poll-sept-2013-asic-miner-survey-291775
legendary
Activity: 2156
Merit: 1018
Buzz App - Spin wheel, farm rewards
I think you'd have to be a complete retard to order anything from bFL after their behaviour.

However. I also imagine that they get a large (or not most) of their orders from unsuspecting folks new to bTC who don't read these forums or know any better, and just get suckered into one of the many BFL ads around, such as the ones on a few of the bitcoin mining calculator sites.

I think I have a bigger chance of getting struck by lightening than seeing the Monarch ship on time.
full member
Activity: 217
Merit: 100
It would be about the same as pre-ordering a donkey kick right in the balls a year from now.. maybe longer..

sometime in late 2014, early 2015.. you will hear the doorbell ring... open the front door.. see the back side of a donkey.. then BAM..

You sir, are hilarious. Cheesy
full member
Activity: 217
Merit: 100
I'm not positive but I'm pretty sure no one here is crying. We are just stating that a business should be run like a business. Not take customers money to support R&D and advertising. Since you have nothing to add to the conversation, kindly go somewhere else. Thanks.
legendary
Activity: 1974
Merit: 1003
another topic to cry abt BFL ...
hero member
Activity: 742
Merit: 500
It would be about the same as pre-ordering a donkey kick right in the balls a year from now.. maybe longer..

sometime in late 2014, early 2015.. you will hear the doorbell ring... open the front door.. see the back side of a donkey.. then BAM..
full member
Activity: 200
Merit: 100
I nearly made a large investment in BFL equipment in April, thank god I didn't!
They were making the same claims then as they do now, faster then market hashing speeds, better manufactured products that wind up being duct taped together and arrive in your hands 1 year too late if at all.
For me they did the bare minimum to avoid legal issues by providing some units to a select few that praise the the product as superior even if it got here a bit late BFL then promise the super mining box as an upgrade for something the customer has not even received yet?!

I have allot more faith in companies like KnC, Hashfast and Cointerra to name a few but its a wait and see game.
One thing is for sure, all companies manufacturing ASIC chips and hardware up to now have had production problems, some just did a better job of dealing with those problems and communicating with there customers.



sr. member
Activity: 336
Merit: 250
copper member
Activity: 2310
Merit: 1032
Well I have ordered one, But for me this was free so why not? I have received BFL units and after my ROI I have used funds to pay for the pre-order, I agree that BFL's shipping history it was a choice I had to make carefully but for me it's a case of "better late than never"
legendary
Activity: 2212
Merit: 1001
Hey KonstantinosM,if you think they go from production to shipping quickly and efficiently.......go ahead and place another order today......I dare ya.......you scared  Huh  Cheesy
legendary
Activity: 1652
Merit: 1067
Christian Antkow
On the other hand they do go from production to shipping quickly and efficiently

 "Quick" and "Efficient" are two words that cannot be used to describe anything about Butterfly Labs' current production debacle.
full member
Activity: 217
Merit: 100
How many people have actually received their BFL miners? Other than the 2 500 GH/s systems I heard of?

I received my 30 GH/s Unit, Just 10 months late!

I'm happy because it allowed me to get into BTC.... If however they had shipped when they promised to I'd be sitting on dozens of thousands of dollars worth of BTC....Even if I had bought btc outright I would have made a better deal...

My miner will probably ROI (most of other BFLs won't)

My reason for buying the miner was never to ROI though, I just wanted to get into bitcoin (I have stated this many times in the BFL forum)

Honestly BFL created a far superior product to most of it's competitors at the time....

The avalon units seem a far worse deal to me....

Most ASIC manufacturers up to now have screwed up in many ways...

Maybe manufacturers like Cointerra and Bitfury won't continue with this model

There is no way a person could trust BFL to ship the 600 GH/s unit unless they promise to give you a 2% refund for every day they are late or something similar... Pre-orders need to have some parameters too!
BFL fails horribly at customer service because they didn't offer an easy way to get a refund... You'd have to fight it every step of the way. Being one of the few satisfied customers doesn't mean I didn't hear the outcry from the customers that were absolutely screwed (and not partially like me). Even Madbitcoins has orders that haven't yet been received from butterfly labs and is unable to get a refund (I sent him a bitcointalk thread that may help him).

BFL up to now has some really horrible business practices: A record of huge delays, Bad customer service, Unclear and changing purchasing terms, arbitrary increases in price, unreasonable shipping costs
On the other hand they do go from production to shipping quickly and efficiently, Their products hash at the promised rate and they are one of the first companies (and generally the first to ship 65nm at a very high volume...



Am I high or did you just say they ship quickly and efficiently?! Lol. You should buy some products from one of my companies and see what quick and efficient shipping really looks like.
hero member
Activity: 1492
Merit: 763
Life is a taxable event
How many people have actually received their BFL miners? Other than the 2 500 GH/s systems I heard of?

I received my 30 GH/s Unit, Just 10 months late!

I'm happy because it allowed me to get into BTC.... If however they had shipped when they promised to I'd be sitting on dozens of thousands of dollars worth of BTC....Even if I had bought btc outright I would have made a better deal...

My miner will probably ROI (most of other BFLs won't)

My reason for buying the miner was never to ROI though, I just wanted to get into bitcoin (I have stated this many times in the BFL forum)

Honestly BFL created a far superior product to most of it's competitors at the time....

The avalon units seem a far worse deal to me....

Most ASIC manufacturers up to now have screwed up in many ways...

Maybe manufacturers like Cointerra and Bitfury won't continue with this model

There is no way a person could trust BFL to ship the 600 GH/s unit unless they promise to give you a 2% refund for every day they are late or something similar... Pre-orders need to have some parameters too!
BFL fails horribly at customer service because they didn't offer an easy way to get a refund... You'd have to fight it every step of the way. Being one of the few satisfied customers doesn't mean I didn't hear the outcry from the customers that were absolutely screwed (and not partially like me). Even Madbitcoins has orders that haven't yet been received from butterfly labs and is unable to get a refund (I sent him a bitcointalk thread that may help him).

BFL up to now has some really horrible business practices: A record of huge delays, Bad customer service, Unclear and changing purchasing terms, arbitrary increases in price, unreasonable shipping costs
On the other hand they do go from production to shipping quickly and efficiently, Their products hash at the promised rate and they are one of the first companies (and generally the first to ship 65nm at a very high volume...

legendary
Activity: 1512
Merit: 1000
History will repeat itself once more. Sure a lot of people will not invest with them again, but a hell of a lot will prepay for fear of missing out.

We just need another "bubble" and BFL will be set for life.
-ck
legendary
Activity: 4088
Merit: 1631
Ruu \o/
History will repeat itself once more. Sure a lot of people will not invest with them again, but a hell of a lot will prepay for fear of missing out.
sr. member
Activity: 251
Merit: 250
I'm one of the lucky ones that got his jalapeño, before a lot of other people that was behind me. But still I wouldn't buy a 600 ghs unit. Given their workspeed, customers service and everything I know I'm not walking down that path again...

Even that I was lucky I feel identified with this video:


http://www.youtube.com/watch?v=4jYNMKdv36w


But I may be wrong...
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