BTC withdrawal is temporarily disabled due to the local policy.
Anybody knows what to do?
Topic: Is bter.com legit? Can't withdraw any funds (Read 11789 times)
Getting this massage when trying to withdrawal:
BTC withdrawal is temporarily disabled due to the local policy.
Anybody knows what to do?
BTC withdrawal is temporarily disabled due to the local policy.
Anybody knows what to do?
Don't panic.Bter is legit and safe. 
I feel like I'm being scammed here.
I'm having trouble withdrawing my BTC because I can't remember my fund password. I however know my email address but it's telling me that my email address doesn't exist.
So I email them about this and this is their response.
Dear Sir,
I am afraidthe email associated to the account is [email protected]
To change your email ,the following information is required:
Your username, email associated to your username, a picture of your id card and a picture of your face and id card together(holding your id card besides your face and taking a picture).
wth...
I'm having trouble withdrawing my BTC because I can't remember my fund password. I however know my email address but it's telling me that my email address doesn't exist.
So I email them about this and this is their response.
Dear Sir,
I am afraidthe email associated to the account is [email protected]
To change your email ,the following information is required:
Your username, email associated to your username, a picture of your id card and a picture of your face and id card together(holding your id card besides your face and taking a picture).
wth...
I always get the error message "Invalid fund password". I am assuming this "fund password" is the same as my login password, no?
There seems to be no way to change password, eMail - or anything at all - under "My Account".
There seems to be no way to change password, eMail - or anything at all - under "My Account".
No. Two different pw.
Where do I get this "fund password" from? I never had to set it.
Had the same issue - then I realized it's different name for what is usually refferd to as "PIN"
I withdrew in this morning. No problem at all, just received the coins within seconds.
I have nothing to do with the exchange, but I'm quite happy using them and think it would probably be fair if you would add something like [works now, my mistake] to the OP title since this thread has been floating on page 1 all day and makes them look like the biggest scam
When you create account, you have to fill in fund password.
Oh s**t! Now I remember. Thought I could change this later. But there's no way to change anything related to "My Account". That's not good.
Wow, you poor sack of balls!
What's up with "processing" stuff on ltc withdrawal, it's like that for some hour or so
Apparently for large withdrawals they do it manually. Not sure what they consider a large amount though.
Haven't had an issue with btc payouts from them. Only wish they didn't round values so much, every decimal counts!
What's up with "processing" stuff on ltc withdrawal, it's like that for some hour or so
I always get the error message "Invalid fund password". I am assuming this "fund password" is the same as my login password, no?
There seems to be no way to change password, eMail - or anything at all - under "My Account".
There seems to be no way to change password, eMail - or anything at all - under "My Account".
I'm having the same issue now, despite having withdrawn some funds not 30 minutes ago (I'm not over daily limit).
There is a 'reset fund password' link to the left side,
I've tried this 3 times now, gone back to original password to no avail.
I tried in the morning and all worked fine... weird
They fixed the order book and they added another decimal place
They are very prompt in answering e-mails. Even though their exchange is buggy, they have the best customer service.
I have received all my withdraws almost immediately. Even when I messed up the last withdraw by inputting a bogus address, support answered my email in 5 minutes and cancelled it.
Bter seems to have some issues with the orderbook (or do own orders not show up?)
I e-mailed them about that. I'm sure they'll fix it if a few more people let them know
They have not sent my reset link for the PW reset to withdraw funds...
Well thanks for taking 4 days worth of mining out of my hands. Last time I trust a new exchange.
Well thanks for taking 4 days worth of mining out of my hands. Last time I trust a new exchange.
It's 100% legit.
I always get the error message "Invalid fund password". I am assuming this "fund password" is the same as my login password, no?
There seems to be no way to change password, eMail - or anything at all - under "My Account".
There seems to be no way to change password, eMail - or anything at all - under "My Account".
I'm having the same issue now, despite having withdrawn some funds not 30 minutes ago (I'm not over daily limit).
There is a 'reset fund password' link to the left side,
I've tried this 3 times now, gone back to original password to no avail.
I always get the error message "Invalid fund password". I am assuming this "fund password" is the same as my login password, no?
There seems to be no way to change password, eMail - or anything at all - under "My Account".
There seems to be no way to change password, eMail - or anything at all - under "My Account".
The fund password is different you set it when you signed up remember?
Bter seems to have some issues with the orderbook (or do own orders not show up?)
Jump to: