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Topic: Is Nano Ledger S still safe after the data breach? - page 2. (Read 283 times)

hero member
Activity: 3066
Merit: 629
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Hi Crypto Enthusiasts,

Is Nano Ledger S still safe after the data breach?  My concern is that would the hacker be able to use the customers’ profile/email/phone number to impersonate them and somehow get access to the stored coins.

If you do use a Nano Ledger, please share your experience in using it. 
And are there any good sources of tutorials on how to set it up, use it, and maintain it?

Thank you in advance!  Smiley
You don't need that info to access your Ledger nano s. It's a different setting when you're accessing your hardware. Physical touch is needed because you need to confirm it through the hardware if you are trying to send funds to another person. As a Ledger nano s user, I'm safe and don't have to think about such hacks just because of the data breach. What's annoying is that you'll receive random emails from scammers that want you to log in your recovery phrases on the links they'll attach but you don't need any interaction with them, many times have I ignored those emails.
hero member
Activity: 2660
Merit: 651
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When I gave up trying to get the Ledger to show my account balance .( it showed zero balance),I downloaded Electrum ,at the advise of someone on this forum.
That was super easy , but Electrum showed zero balance too .
And electrum wallet is full sync? If yes, you should wallet transaction details which will show you when the coin was moved.

I live alone and know one had my seed or private key ,or password to my Ledger.
Living alone doesn't make less vulnerable to attack if you can avoid the basic human error and the last time I checked most Nano S user lost their coin through buying their wallet from an unofficial store, human error and chrome Ledger extensions. As said early the device needs to be accessed physically for it to get hack, if you truly lost your coin then someone has the private information to access the wallet.

jr. member
Activity: 126
Merit: 7
I had a few dollars in btc left from cashing out in 2018, ( at a loss) they were in my Ledger nano s .

there may have been $15 bucks is all . I had not thought about them until this summer when BTC was mentioned  on the radio , and it was going up in value .

one day after hearing that, I decided to get my laptop out and see what my account held . I was just doing it out of curiosity as I knew it was less than $20 . well to my surprise I had something like $30 of btc . That's thirty Canadian dollars ,not 30 thousand ,so I once again put it out of my mind .

I did have a ATM receipt from when I'd bought $500 worth of btc shortly after selling what I had in 2018 .

Well along came this January ,and I hear the price is sky rocketing . I start looking to see how to cash out my btc's . As luck would have it I managed to sell my $500 atm paper wallet for $2,200 .

So I was soon watching btc go down hill ,and thinking when it hits bottom ( in my opinion) I'd buy it back.

My laptop I had Ledger live on had gotten destroyed so I downloaded Ledger live onto my old desk top pc and plugged my Ledger nano S in . It showed my accounts ,but zero balance . I thought Ledger wasn't working right .i

I had used my Ledger nano S twice in 2018 but that was all, so I'm not familiar with it.
I was sure I had a tiny few btc still in my ledger .

When I gave up trying to get the Ledger to show my account balance .( it showed zero balance),I downloaded Electrum ,at the advise of someone on this forum.
That was super easy , but Electrum showed zero balance too .

To end my long story .I know there was money in an account (btc),but where it went i don't know .

I live alone and know one had my seed or private key ,or password to my Ledger.

When Ledger live first showed my balance at zero , I tried to contact them, but they dont take phone calls. I went to their chat and Kattie a robot ,kept saying the same things over and over , I typed in "agent" which Kattie said to do if I wasn't getting help from her . I got a ticket number emailed to me , but that was a week ago ,and still no reply .

As part of my attempts to see why my Ledger wasn't responding (it was, but i didn't think it was ) I went on face book and typed in Ledger nano S .. hundreds of people complaining about no support loss of coins , all of them frustrated as can be.

My advise ,as a Ledger nano S owner is that you download Ledger Live  go to their support page and pretend you need assistance ,and see what happens . nothing will happen except Kattie will assure you help is only 24 or 48 hours away
 
As I mentioned , my Ledger nano S is working properly , but I thought  it was me who was screwing up when I saw zero balance.  But what if it was an amount more than the few $ I had ??

Actually I advise you to go to their support page and facebook  too , but try that with Electrum too . by the time i got around to giving up on Ledger and downloaded Electrum , I believed them both when Electrum showed no balance too.
Good luck with what ever you decide .     
   
legendary
Activity: 2338
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They’d need to access your device physically. The leaked data will though make you very much prone to phishing/smishing attacks, possibly to sim-swapping, and one can never discard something taken on to a physical level (but so can that happen for having such and such a vehicle, living in a certain neighbourhood, etc.).  

Most of these vectors would apply to any assets you have outside the scope of protection of the Ledger device, which are now open vectors created as a side effect, which one will need to be wary of to mitigate accordingly.

All necessary tutorials are on the Ledger site itself.
full member
Activity: 350
Merit: 101
Hi Crypto Enthusiasts,

Is Nano Ledger S still safe after the data breach?  My concern is that would the hacker be able to use the customers’ profile/email/phone number to impersonate them and somehow get access to the stored coins.

If you do use a Nano Ledger, please share your experience in using it. 
And are there any good sources of tutorials on how to set it up, use it, and maintain it?

Thank you in advance!  Smiley



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