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Topic: Is there anyway to use Ledger Nano S without updating? - page 2. (Read 333 times)

legendary
Activity: 3234
Merit: 5637
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My Ledger Nano S suddenly reseted once. I didn't even try to put my PIN, and it just reseted when I touched the device while plugged in.
That's scary.

It's a well-known bug in 1.5.5 firmware, and Ledger says that this should be fixed in new firmware which is scheduled for Q4 this year. I try to get some info about release date, but only thing I find is few posts on Reddit that Ledger is testing new firmware and that it should be available soon.

I have to admit that even though I have seed backup, I wouldn't want something like this to happen to me. I can only imagine when something like this happens to someone who is not quite aware of how things work.
legendary
Activity: 2352
Merit: 6089
bitcoindata.science
He doesn't have the 24 word pass phrase so I don't want to update the firmware which will reset the device.
How do people end up in this situation? Huh Without that backup seed mnemonic, users are sitting on a ticking time bomb... one small accident and all their funds are gone. Undecided Shocked

My Ledger Nano S suddenly reseted once. I didn't even try to put my PIN, and it just reseted when I touched the device while plugged in.
That's scary.


On to trying to solve your situation without updating the firmware: you can try MEW: https://www.myetherwallet.com


You can also try Mycrypto.com
Both myetherwallet and Mycrypto.com are supported by ledger.
https://support.ledger.com/hc/en-us/articles/360008268594-Set-up-and-use-MyCrypto
HCP
legendary
Activity: 2086
Merit: 4361
He doesn't have the 24 word pass phrase so I don't want to update the firmware which will reset the device.
How do people end up in this situation? Huh Without that backup seed mnemonic, users are sitting on a ticking time bomb... one small accident and all their funds are gone. Undecided Shocked

For ETH recovery, try following the instructions here for connecting to MEW: https://support.ledger.com/hc/en-us/articles/115005200009-Set-up-and-use-MyEtherWallet

If that doesn't work, then I would contact Ledger Support and see if they are able to assist with a way to access ETH on an old firmware without updating. They recently added a dedicated Support Twitter accounthttps://twitter.com/Ledger_Support

Or you can try researching other options (including logging a ticket via their online form) here: https://support.ledger.com/hc/en-us
legendary
Activity: 3234
Merit: 5637
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~snip~

Without seed, anything you try poses a risk, but since it is impossible to get seed only way to get that ETH is to try something. It is not true that the update will 100% reset Nano S, some users did it successfully without device reset to factory settings.

Did you try to remove ETH app from Nano S via Ledger Live and install new/latest version also from Ledger Live Manager?

Regarding old Chrome app, last time I use them I can only open the app which I have on Nano S, but Ledger Manager is just giving me blank screen, no way to remove or update apps.

If you decide to update firmware do not do that on Windows 7, it is not supported by Ledger and you will only get more problems.

I recently updated out of date firmware using ledger live by following the instructions it provided. I'm sure mine was older that 1.3.1 and it took a little while but went without a hitch
legendary
Activity: 2730
Merit: 7065
You and your friend need to fix that as soon as possible and move the funds from the wallet that he doesn't have the seed for. Discuss what is best to do with the support as well: https://support.ledger.com/hc/en-us
If the device brakes or somehow resets itself - the money is gone since he doesn't have the seed. My device reset itself a couple of moths ago so it can happen but I had the seed so everything is OK. That's why it is so crucial you deal with this asap.
legendary
Activity: 3668
Merit: 6382
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If it doesn't work with MEW, you'll have to check each and every possible ETH wallet, some should be good/legit and work with your friend's Ledger.
One list is here: https://coinsutra.com/best-etherum-wallets/
copper member
Activity: 2338
Merit: 4543
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Wow, that's kind of scary.  If you figure out how to get his coins you should definitely have him reset his Ledger and write down his seed phrase.  As far as I know there's no way to display the seed phrase once the wallet is initiated.  That's by design, to maximize security.

On to trying to solve your situation without updating the firmware: you can try MEW: https://www.myetherwallet.com

On the other hand, I've never had to restore my hardware wallets after a firmware update, but I'd be very cautious doing that without exhausting every other option.  You can contact Ledger tech support and ask if they have a recommendation.
jr. member
Activity: 192
Merit: 1
A friend has a Ledger Nano S with v1.3.1 firmware and has never used Ledger Live.

I was trying to help them recover their ETH but I can't seem to be able to get to the ETH wallet in Ledger Live. I assume this is because we have old Firmware.

He doesn't have the 24 word pass phrase so I don't want to update the firmware which will reset the device.

But I can't seem to be able to use any of the original Chrome apps to access the ETH wallet, every time I try it give a message about using Live.

Surely there must be a way to access the ETH wallet without updating firmware! Does anyone know how this might be possible?
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