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Topic: Is this for real? (Read 1845 times)

legendary
Activity: 2212
Merit: 1199
February 20, 2014, 05:09:34 PM
#30
Don't panic.
Just reply and tell them that you are fine and ask to activate your withdrawals. It works.


It is legit and sure it will work. Nice from their side that they did send an email and safe your accounts by disabling withdraws Smiley
+1 for them
donator
Activity: 784
Merit: 1000
February 20, 2014, 05:01:56 PM
#29
Don't panic.
Just reply and tell them that you are fine and ask to activate your withdrawals. It works.
hero member
Activity: 680
Merit: 500
February 20, 2014, 05:01:18 PM
#28
I got one of these. Seems legit.
legendary
Activity: 2576
Merit: 1087
legendary
Activity: 2212
Merit: 1199
February 20, 2014, 04:47:55 PM
#25
i get this email too they r hiding they are going bankrupt

I don't even.

You don't even what?
legendary
Activity: 2576
Merit: 1087
February 20, 2014, 04:44:10 PM
#24
i get this email too they r hiding they are going bankrupt

I don't even.
legendary
Activity: 2212
Merit: 1199
February 20, 2014, 04:36:17 PM
#23
i get this email too they r hiding they are going bankrupt

Wow!

Indeed. What a news Smiley indeed.
legendary
Activity: 1789
Merit: 2535
Goonies never say die.
February 20, 2014, 02:59:51 PM
#22
----
phish·ing
ˈfiSHiNG/
noun
1.
the activity of defrauding an online account holder of financial information by posing as a legitimate company.
----


It really isn't related to your machine being compromised at all, its related to someone trying to steal your information by 'fishing' for it... usually in the form of a fake look-alike website that is designed to take your information.

is it a little odd they attribute this to system stability issues and refer people to a computer expert?

... and how are they selecting the accounts that are deemed potentially 'compromised'?

If phishing emails are the issue... I can understand them stopping withdrawals to protect accounts from losing BTC, but not one mention in this message about changing your password?

Made up excuse to try and protect (or maybe hurt?) the value of BTC?
 
legendary
Activity: 2338
Merit: 1035
February 20, 2014, 02:52:44 PM
#21
Bitstamp is telling me my password is too old(I consider my password very safe, so do i really need to change it?? randomized with a couple big letters) and I need 2FA

What happens if I lose my phone?? Is the authentication key that they give me enough then?

The secret code you were shown when you enabled 2FA can be used to restore it on a different device if you lose your phone. Make sure you store this code in a secure location as backup.

alright thanks, but the email that i use on google authenticator, does it matter anything?

I never use that email and probably don't even know the password

No, the email you've registered your phone with has nothing to do with the Google Authenticator app.

Thanks  Grin
legendary
Activity: 1120
Merit: 1010
February 20, 2014, 02:52:03 PM
#20
i get this email too they r hiding they are going bankrupt

Wow!
hero member
Activity: 728
Merit: 500
February 20, 2014, 02:50:53 PM
#19
Bitstamp is telling me my password is too old(I consider my password very safe, so do i really need to change it?? randomized with a couple big letters) and I need 2FA

What happens if I lose my phone?? Is the authentication key that they give me enough then?

The secret code you were shown when you enabled 2FA can be used to restore it on a different device if you lose your phone. Make sure you store this code in a secure location as backup.

alright thanks, but the email that i use on google authenticator, does it matter anything?

I never use that email and probably don't even know the password

No, the email you've registered your phone with has nothing to do with the Google Authenticator app.
newbie
Activity: 3
Merit: 0
February 20, 2014, 02:50:18 PM
#18
i get this email too they r hiding they are going bankrupt
legendary
Activity: 2338
Merit: 1035
February 20, 2014, 02:49:00 PM
#17
Bitstamp is telling me my password is too old(I consider my password very safe, so do i really need to change it?? randomized with a couple big letters) and I need 2FA

What happens if I lose my phone?? Is the authentication key that they give me enough then?

The secret code you were shown when you enabled 2FA can be used to restore it on a different device if you lose your phone. Make sure you store this code in a secure location as backup.

alright thanks, but the email that i use on google authenticator, does it matter anything?

I never use that email and probably don't even know the password
legendary
Activity: 1470
Merit: 1007
February 20, 2014, 02:46:32 PM
#16
Yes, it's most likely real.

Some users reported not being able to withdraw BTC from stamp today, others were able to withdraw (me, for example), and just a few minutes ago, user/hazek (of Bitstamp itself) posted this in the Bitstamp thread:

There are no general Bitcoin withdrawal issues presently. User's who are reporting that they are unable to withdraw Bitcoins will be notified individually via email.

We've discussed the whole thing on the wall thread for a while now, and I think the most likely scenario is that a few accounts were not necessarily compromised but at least *attempted* to be compromised, and they blocked withdrawal for those accounts until you tell them "Yeah, I'm good, my machine isn't compromised".

At least two users already said withdrawal worked again for them after they contacted stamp to tell them to re-enable withdrawals (one guy called them, instead of sending a mail).

Hope this shines some light on the situation.
hero member
Activity: 672
Merit: 500
February 20, 2014, 02:46:07 PM
#15
I actually think BitStamp's email and temporally disabling withdraw is rather responsible, protects clients' bitcoins from being stolen.
hero member
Activity: 728
Merit: 500
February 20, 2014, 02:44:58 PM
#14
Bitstamp is telling me my password is too old(I consider my password very safe, so do i really need to change it?? randomized with a couple big letters) and I need 2FA

What happens if I lose my phone?? Is the authentication key that they give me enough then?

The secret code you were shown when you enabled 2FA can be used to restore it on a different device if you lose your phone. Make sure you store this code in a secure location as backup.
legendary
Activity: 2338
Merit: 1035
February 20, 2014, 02:43:34 PM
#13
Bitstamp is telling me my password is too old(I consider my password very safe, so do i really need to change it?? randomized with a couple big letters) and I need 2FA

What happens if I lose my phone?? Is the authentication key that they give me enough then?
newbie
Activity: 16
Merit: 0
February 20, 2014, 02:41:30 PM
#12
now bitstamp is telling me my password is too old (i have TFA enabled)
legendary
Activity: 4032
Merit: 4562
You're never too old to think young.
February 20, 2014, 02:40:15 PM
#11
Meanwhile Virtex is down for updating again today.

When they came back after yesterday's updating, they'd enabled LTC trading.

Is today's updating for real or has this got something to do with their recent warning about phishing?
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