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Topic: Is This How I Lost All Of My Money From Atomic Wallet? (Read 345 times)

full member
Activity: 560
Merit: 100
Eloncoin.org - Mars, here we come!
They clearly want to deceive you to get the funds from you by asking you to provide the seed phrase. If they didn't then they wouldn't asked you to provide the seed phrase and would only provide you an instruction on how to import your wallet to a different wallet provider by using the seed phrase to manage your atom in another wallet. To receive crypto is you need to provide an address if you are the receiver and you also need the wallet address if you are the sender which is you will use to fill in when you send a crypto.
Cryptocurrency is not for random people, rather its meant for top traders that knows specifically how to handle the operations when it concerns the market. Sending and receiving crypto have become easier and even newbies can simply perform this particular tasks without thorough guidelines. We should become more comfortable when we have known the basis of the market. Everybody should be careful because the space is turning to be something else and watching how complex it have grown to become, I expects them to be extremely careful.
jr. member
Activity: 39
Merit: 1
I finally received a response from Cosmostation Support.
After reviewing the photos I sent regarding inserting my seed phrase, they informed me that I was talking to a scammer posing as Atomic Wallet Support.

However, when I told Atomic Wallet Support this, they claim I wasn't talking to a scammer and everything was legit. They claim the reason I lost my money was because my PC was infected.

I don't know who to believe.
Atomic Wallet Support wouldn't out right lie and steal money from you, would they?
Either way I'm out of my money.
jr. member
Activity: 39
Merit: 1
I am confused because people are telling me different things.
1. You don't need to insert a seed phrase into any link to transfer funds. All you need is a wallet address. If you did insert your seed phrase into any link that malware probably picked it up.
2. You must use the seed phrase to transfer the funds into another wallet. This is what Atomic Wallet Support told me. Atomic Wallet Support claims I must have had malware on my PC.

I just wrote to Cosmostation Support so I can get their take on the situation.
All I can think of is that you have been deceived that's why after using the seed phrase then you saw a transaction of transferring the funds to another wallet address or you got scammed. However, both are lose for you since it's your funds and that's what you should do is to contact them and ask cosmo about the situation. I also think that you may have got the email from a scammer pretending to be atomic wallet because if a legit wallet provider is helping someone then they don't ask you to provide the seed phrase but to tell you a way to manage your funds like importing your wallet to another wallet provider and won't give you any link to provide the seed phrase like you have been asked to do in the link.

I also think that you may have got the email from a scammer pretending to be atomic wallet
When I contacted Atomic Wallet Support about this, they confirmed that the links sent to me by the support team were safe and a standard procedure. So it wasn't a scammer pretending to be Atomic Support.
I'm still waiting for a response from Cosmostation Support.
hero member
Activity: 2268
Merit: 669
Bitcoin Casino Est. 2013
I am confused because people are telling me different things.
1. You don't need to insert a seed phrase into any link to transfer funds. All you need is a wallet address. If you did insert your seed phrase into any link that malware probably picked it up.
2. You must use the seed phrase to transfer the funds into another wallet. This is what Atomic Wallet Support told me. Atomic Wallet Support claims I must have had malware on my PC.

I just wrote to Cosmostation Support so I can get their take on the situation.
All I can think of is that you have been deceived that's why after using the seed phrase then you saw a transaction of transferring the funds to another wallet address or you got scammed. However, both are lose for you since it's your funds and that's what you should do is to contact them and ask cosmo about the situation. I also think that you may have got the email from a scammer pretending to be atomic wallet because if a legit wallet provider is helping someone then they don't ask you to provide the seed phrase but to tell you a way to manage your funds like importing your wallet to another wallet provider and won't give you any link to provide the seed phrase like you have been asked to do in the link.
jr. member
Activity: 39
Merit: 1

What you wrote is what I always thought.

They clearly want to deceive you to get the funds from you by asking you to provide the seed phrase.
So you are saying Atomic Wallet Support deceived me by requesting me to insert my seed phrase into different links?
When I wrote Atomic Wallet about this, they claimed it was a safe procedure.
Another poster wrote that this is necessary to transfer the funds.
Well, it is necessary to access the wallet using the seed phrase so you can send the funds to another wallet of your choice but if they aren't deceiving you then they wouldn't told you to import the wallet on that link and would just told you that you'll need to use the seed phrase to import the wallet to another wallet provider so that you can manage your funds like sending funds to another wallet. Anyway, have you checked the wallet and is there funds on it?. If yes then you don't have to worry about it and just create new wallet and transfer the funds in there.

Anyway, have you checked the wallet and is there funds on it?
As soon as the funds were transferred to the Cosmostation wallet, a transaction was made to transfer all the funds to another wallet. I never made that transaction.

I am confused because people are telling me different things.
1. You don't need to insert a seed phrase into any link to transfer funds. All you need is a wallet address. If you did insert your seed phrase into any link that malware probably picked it up.
2. You must use the seed phrase to transfer the funds into another wallet. This is what Atomic Wallet Support told me. Atomic Wallet Support claims I must have had malware on my PC.

I just wrote to Cosmostation Support so I can get their take on the situation.
hero member
Activity: 2268
Merit: 669
Bitcoin Casino Est. 2013

What you wrote is what I always thought.

They clearly want to deceive you to get the funds from you by asking you to provide the seed phrase.
So you are saying Atomic Wallet Support deceived me by requesting me to insert my seed phrase into different links?
When I wrote Atomic Wallet about this, they claimed it was a safe procedure.
Another poster wrote that this is necessary to transfer the funds.
Well, it is necessary to access the wallet using the seed phrase so you can send the funds to another wallet of your choice but if they aren't deceiving you then they wouldn't told you to import the wallet on that link and would just told you that you'll need to use the seed phrase to import the wallet to another wallet provider so that you can manage your funds like sending funds to another wallet. Anyway, have you checked the wallet and is there funds on it?. If yes then you don't have to worry about it and just create new wallet and transfer the funds in there.
jr. member
Activity: 39
Merit: 1
I don't see how they can transfer his funds if they didn't get the seed phrase themselves.
This is where a lot of people disagree. They say:
1. Unbound the ATOMs from staking.
2. Then, transfer the funds by giving a wallet address.
If this is true, why did they have me insert my seed phrase into the links?
They clearly want to deceive you to get the funds from you by asking you to provide the seed phrase. If they didn't then they wouldn't asked you to provide the seed phrase and would only provide you an instruction on how to import your wallet to a different wallet provider by using the seed phrase to manage your atom in another wallet. To receive crypto is you need to provide an address if you are the receiver and you also need the wallet address if you are the sender which is you will use to fill in when you send a crypto.

What you wrote is what I always thought.

They clearly want to deceive you to get the funds from you by asking you to provide the seed phrase.
So you are saying Atomic Wallet Support deceived me by requesting me to insert my seed phrase into different links?
When I wrote Atomic Wallet about this, they claimed it was a safe procedure.
Another poster wrote that this is necessary to transfer the funds.

Atomic Wallet Support claims I must have had malware on my PC so when I inserted the seed phrase, it picked it up.
hero member
Activity: 2268
Merit: 669
Bitcoin Casino Est. 2013
I don't see how they can transfer his funds if they didn't get the seed phrase themselves.
This is where a lot of people disagree. They say:
1. Unbound the ATOMs from staking.
2. Then, transfer the funds by giving a wallet address.
If this is true, why did they have me insert my seed phrase into the links?
They clearly want to deceive you to get the funds from you by asking you to provide the seed phrase. If they didn't then they wouldn't asked you to provide the seed phrase and would only provide you an instruction on how to import your wallet to a different wallet provider by using the seed phrase to manage your atom in another wallet. To receive crypto is you need to provide an address if you are the receiver and you also need the wallet address if you are the sender which is you will use to fill in when you send a crypto.
jr. member
Activity: 39
Merit: 1
All you did was follow the instructions of the scammers at the cost of your funds. The used Atomic wallet to deceive you, I have seen similar scams attempts using trust wallet but I never fell for them because I knew from miles away that they were scams.
Whether he was scammed in the name of Atomic Wallet support or somewhere else, we can't be sure, because based on what he has said so far, he contacted the official support and also downloaded the official version of the app, and the support team never asked for his seed phrase but asked him to import his wallet in the Cosmostation. I don't see how they can transfer his funds if they didn't get the seed phrase themselves.

So, I believe he most probably got phished or something before this issue or while he was in contact with the support team of Atomic Wallet because there can only be two things, either someone had access to his wallet through the seed phrase or the Cosmo wallet team accessed his wallet and transferred the funds.

I don't see how they can transfer his funds if they didn't get the seed phrase themselves.
This is where a lot of people disagree. They say:
1. Unbound the ATOMs from staking.
2. Then, transfer the funds by giving a wallet address.
If this is true, why did they have me insert my seed phrase into the links?
hero member
Activity: 2828
Merit: 611
All you did was follow the instructions of the scammers at the cost of your funds. The used Atomic wallet to deceive you, I have seen similar scams attempts using trust wallet but I never fell for them because I knew from miles away that they were scams.
Whether he was scammed in the name of Atomic Wallet support or somewhere else, we can't be sure, because based on what he has said so far, he contacted the official support and also downloaded the official version of the app, and the support team never asked for his seed phrase but asked him to import his wallet in the Cosmostation. I don't see how they can transfer his funds if they didn't get the seed phrase themselves.

So, I believe he most probably got phished or something before this issue or while he was in contact with the support team of Atomic Wallet because there can only be two things, either someone had access to his wallet through the seed phrase or the Cosmo wallet team accessed his wallet and transferred the funds.
hero member
Activity: 952
Merit: 555
Were have you read it from your learning background about bitcoin or any other cryptocurrency that before you can make a transaction, you will need to insert your seeds first into a link address, these are some of the mistakes that most of you newbies engage doing, it does not matter how they have pestle you and compel for that, you must not fall for it, remember they also promise you free atom to claim after completing the task, which is part of the greedy way we exhibit that make them succeed in raging attack on us.
hero member
Activity: 2366
Merit: 793
Bitcoin = Financial freedom
I'm just confused as to why Atomic Wallet had me insert my 12-word phrase into the links they provided.
Atomic Wallet claims it was a safe and secure procedure.

Once the ATOMs were unbounded and I was done staking, I only needed a wallet address to transfer the funds.

When I asked Atomic Wallet this, they wrote back,
"In the case of Cosmostation, this wallet is safe, as well as the import procedure provided by Grace. Decentralized wallets play an intermediary role between you and the blockchain. With your backup seed on hand, you'll be able to access your account via any app of your liking that supports the assets you're holding."


The wallet importing procedure is an integral part of every wallet. You do not actually transfer anything, but rather you access the same wallet through different wallet interfaces by giving the interface your seed phrase. Every wallet address has a different seed phrase with which you can access the funds of said wallet. I see nothing wrong with what the Atomic support told you. So the problem is most likely either that you have a malware, you told someone your seed phrase or you got phished.

Either way, somebody found out your 12-word phrase, it seems.

Can you give us the original wallet address and the wallet address that your funds went to?

But why go through that procedure (where I insert my 12-word phrase in the links) when it's not necessary., I don't understand this.

You are right; someone got my 12-word phrase.
I wondered if it was because I inserted my 12-word phrase into the links that Atomic Wallet sent me.
I did go to this site:
https://decentralized-base-protocol.vercel.app.
Although I didn't insert anything, it could have infected my PC?

I have a picture of the funds being transferred from Cosmo wallet to another wallet.
https://postimg.cc/5616Lb2v

Is there anything I can do to track that wallet address?
A crypto recovery service?




You need to understand what is recovery seeds to get why you need to enter those phrases to access your wallet.

I never used Atomic wallet so I am not sure that you recieved the link from their official support team or an impersonator.

You can track the funds cause it's available in public but you can't recover anything at all.
sr. member
Activity: 476
Merit: 307
I'm a newbie to cryptocurrency. I deposited money into Atomic Wallet so I could earn 22% on ATOM
However, Atomic Wallet was having issues concerning their ATOM in Atomic
Well to save you the stress, the is a cheap scam you fell for. You ignored several red flags and went ahead to give your money to someone on the promise of earning 22% of your capital.  Anything that promises huge returns such as this is a scam.  I just hope you are able to learn some lessons from this in case of the future.

Kindly note that we are currently experiencing temporary issues with ATOM in Atomic, specifically affecting claim and redelegate transactions.

Please rest assured that our dedicated team is working diligently to resolve the problem at the earliest possible time. We understand the inconvenience this may be causing you and sincerely appreciate your patience and understanding as we diligently work to sort this out.

As an alternative, you can import your 12-word phrase into a different wallet for now. If you decide to do so, please let us know and we'll guide you through this process. Otherwise, you can wait until the issue is resolved in Atomic and manage your ATOM here.

Should you have any further questions or concerns, please do not hesitate to reach out to us. Our dedicated customer support team is here to assist you at any time."[/b]

So I followed their instructions to transfer the funds into Cosmostation Wallet, where I filled in my 12-word phrase into different forms.
All you did was follow the instructions of the scammers at the cost of your funds. The used Atomic wallet to deceive you, I have seen similar scams attempts using trust wallet but I never fell for them because I knew from miles away that they were scams.
sr. member
Activity: 658
Merit: 441
So sorry for your loss. Atomic wallet just like every other non custodial wallets do not require email address, what is required is the seed phrase, so receiving a message like that via mail would have been a red flag. I guess you posted your email online or it was harvested from a platform where there was data breach. This is why it's not good to post your email online because you'll be giving scammers access to you.

Is there anything I can do to track that wallet address?
If the scammer would make a mistake by sending the stolen fund to a CEX, you could contact the exchange to get his identity and also report it to the police.
legendary
Activity: 2240
Merit: 1993
A Bitcoiner chooses. A slave obeys.
I'm just confused as to why Atomic Wallet had me insert my 12-word phrase into the links they provided.
Atomic Wallet claims it was a safe and secure procedure.

Once the ATOMs were unbounded and I was done staking, I only needed a wallet address to transfer the funds.

When I asked Atomic Wallet this, they wrote back,
"In the case of Cosmostation, this wallet is safe, as well as the import procedure provided by Grace. Decentralized wallets play an intermediary role between you and the blockchain. With your backup seed on hand, you'll be able to access your account via any app of your liking that supports the assets you're holding."


The wallet importing procedure is an integral part of every wallet. You do not actually transfer anything, but rather you access the same wallet through different wallet interfaces by giving the interface your seed phrase. Every wallet address has a different seed phrase with which you can access the funds of said wallet. I see nothing wrong with what the Atomic support told you. So the problem is most likely either that you have a malware, you told someone your seed phrase or you got phished.

Either way, somebody found out your 12-word phrase, it seems.

Can you give us the original wallet address and the wallet address that your funds went to?

But why go through that procedure (where I insert my 12-word phrase in the links) when it's not necessary., I don't understand this.

You are right; someone got my 12-word phrase.
I wondered if it was because I inserted my 12-word phrase into the links that Atomic Wallet sent me.
I did go to this site:
REDACTED





Did you connect your wallet to this app!? Did you give any permissions?  Connecting your wallet with unknown services can be dangerous if you do not know what you are doing. And this might in fact be a scam site.

Yep, looks like it is because of that website: A reviewer claims it is a scam

please edit your post so that nobody clicks on the url by accident!

EDIT: You can report crypto scams to the authorities. Who knows, they might catch the scammers if they do something dumb.

I made a scam accusation thread for you: https://bitcointalksearch.org/topic/--5492327
legendary
Activity: 1596
Merit: 1288
I'm just confused as to why Atomic Wallet had me insert my 12-word phrase into the links they provided.
Atomic Wallet claims it was a safe and secure procedure.
It's not a scam but just like some people recommend BlueWallet for Android and Electrum for the desktop version, Atomic Wallet recommended Cosmostation Interchain Wallet and since both wallets are closed source they may have investments in the company that offers Cosmostation products or have a partnership with each other.

wallet.cosmostation.io is a closed source wallet and there are not enough reviews for it so it is better to avoid it, why not use MetaMask?
jr. member
Activity: 39
Merit: 1
I'm just confused as to why Atomic Wallet had me insert my 12-word phrase into the links they provided.
Atomic Wallet claims it was a safe and secure procedure.

Once the ATOMs were unbounded and I was done staking, I only needed a wallet address to transfer the funds.

When I asked Atomic Wallet this, they wrote back,
"In the case of Cosmostation, this wallet is safe, as well as the import procedure provided by Grace. Decentralized wallets play an intermediary role between you and the blockchain. With your backup seed on hand, you'll be able to access your account via any app of your liking that supports the assets you're holding."


The wallet importing procedure is an integral part of every wallet. You do not actually transfer anything, but rather you access the same wallet through different wallet interfaces by giving the interface your seed phrase. Every wallet address has a different seed phrase with which you can access the funds of said wallet. I see nothing wrong with what the Atomic support told you. So the problem is most likely either that you have a malware, you told someone your seed phrase or you got phished.

Either way, somebody found out your 12-word phrase, it seems.

Can you give us the original wallet address and the wallet address that your funds went to?

But why go through that procedure (where I insert my 12-word phrase in the links) when it's not necessary., I don't understand this.

You are right; someone got my 12-word phrase.
I wondered if it was because I inserted my 12-word phrase into the links that Atomic Wallet sent me.
I did go to this site:
https://decentralized-base-protocol.vercel.app.
Although I didn't insert anything, it could have infected my PC?

I have a picture of the funds being transferred from Cosmo wallet to another wallet.
https://postimg.cc/5616Lb2v

Is there anything I can do to track that wallet address?
A crypto recovery service?


legendary
Activity: 1526
Merit: 1359
I'm just confused as to why Atomic Wallet had me insert my 12-word phrase into the links they provided.
Atomic Wallet claims it was a safe and secure procedure.

Once the ATOMs were unbounded and I was done staking, I only needed a wallet address to transfer the funds.

When I asked Atomic Wallet this, they wrote back,
"In the case of Cosmostation, this wallet is safe, as well as the import procedure provided by Grace. Decentralized wallets play an intermediary role between you and the blockchain. With your backup seed on hand, you'll be able to access your account via any app of your liking that supports the assets you're holding."

Atomic Wallet apparently had some security problems last year.  I would not use such a closed source wallet ever.

So when they asked you to enter your seed phrase through a link, that should've raised red flags.  Serious companies don't operate that way.  Seed phrases open the door to everything youve got in crypto and scammers can be incredibly tricky these days.  Typing them into random sites or apps is crazy risky.  

Unfortunately, if your funds were stolen recovery options are limited.  Cryptocurrency transactions are designed to be irreversible.  I would suggest you to contact Atomic Wallet support right away to discuss potential solutions.  They might have ideas.
legendary
Activity: 2240
Merit: 1993
A Bitcoiner chooses. A slave obeys.
I'm just confused as to why Atomic Wallet had me insert my 12-word phrase into the links they provided.
Atomic Wallet claims it was a safe and secure procedure.

Once the ATOMs were unbounded and I was done staking, I only needed a wallet address to transfer the funds.

When I asked Atomic Wallet this, they wrote back,
"In the case of Cosmostation, this wallet is safe, as well as the import procedure provided by Grace. Decentralized wallets play an intermediary role between you and the blockchain. With your backup seed on hand, you'll be able to access your account via any app of your liking that supports the assets you're holding."


The wallet importing procedure is an integral part of every wallet. You do not actually transfer anything, but rather you access the same wallet through different wallet interfaces by giving the interface your seed phrase. Every wallet address has a different seed phrase with which you can access the funds of said wallet. I see nothing wrong with what the Atomic support told you. So the problem is most likely either that you have a malware, you told someone your seed phrase or you got phished.

Either way, somebody found out your 12-word phrase, it seems.

Can you give us the original wallet address and the wallet address that your funds went to?
jr. member
Activity: 39
Merit: 1
I'm just confused as to why Atomic Wallet had me insert my 12-word phrase into the links they provided.
Atomic Wallet claims it was a safe and secure procedure.

Once the ATOMs were unbounded and I was done staking, I only needed a wallet address to transfer the funds.

When I asked Atomic Wallet this, they wrote back,
"In the case of Cosmostation, this wallet is safe, as well as the import procedure provided by Grace. Decentralized wallets play an intermediary role between you and the blockchain. With your backup seed on hand, you'll be able to access your account via any app of your liking that supports the assets you're holding."
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