Apart from scam accusation, I don't think reduction of bonuses is a red flag for me. They have to adjust their operation to remain in business, that's how I see it. I do not use the platform but I feel it is not right to discredit them just because they reduced bonus and other incentives. Do not forget that there is a fierce competition on the business so if everything they do will have direct impact on their business.
I agree with you mate and it is always up on our personal preferrences in choosing what we think is good for us specially when gambling. I don't use the platform as well but we all know that I think it was included on it's terms that they have the right to change things on their platform with or without prior notice. Changes on platforms I think is very common could be noticeable or not but it's all up to them. 
Topic: Is this the End for BC.GAME? (Read 301 times)
BC.GAME is quite good, but I am not there very often so I dont know what developments there are, but we'll see what efforts the casino will make to improve its own reputation.
They have a dedicated thread about solving the many issues
You can check it Introducing BC.Game Support Team: Building Trust and Transparency The thread is already locked but you can see that they have resolved a lot of issues and those issues that are not yet resolved are because they can not get into terms with the accuser and BC.Game, right now they've launched their signature campaign, in the hope that the gambling community will trust them again.
Yes, they have a signature campaign open, and I do agree that it's a way to maybe get their reputation from the community. And they are trying their best to answer all the scams against them with that thread so let's see how it goes.
So maybe there will be former users here who might go back to that crypto casino and continue where they left off. Or maybe newbies testing what they can offer. So it's not the end as the title might have suggested.
If they are fan of their platform for sure they might think about going back on BC.Game casino but for now expect that they still have a doubt despite of the efforts made by the management to clean up their old mess and answer then solve those issue happened from the past. Although its not easy for people to forget about what happen but if BC.game management will do all their efforts to create a new thing to their players and can make sure that they are now on reputable platform then provably this people would provably comeback to play on their casino.
But for now let see their efforts on solving their issue since if they can make all of it solve without anything left for sure BC.Game would provably back on track and became trusted casino again.
BC.GAME is quite good, but I am not there very often so I dont know what developments there are, but we'll see what efforts the casino will make to improve its own reputation.
They have a dedicated thread about solving the many issues
You can check it Introducing BC.Game Support Team: Building Trust and Transparency The thread is already locked but you can see that they have resolved a lot of issues and those issues that are not yet resolved are because they can not get into terms with the accuser and BC.Game, right now they've launched their signature campaign, in the hope that the gambling community will trust them again.
Yes, they have a signature campaign open, and I do agree that it's a way to maybe get their reputation from the community. And they are trying their best to answer all the scams against them with that thread so let's see how it goes.
So maybe there will be former users here who might go back to that crypto casino and continue where they left off. Or maybe newbies testing what they can offer. So it's not the end as the title might have suggested.
BC.GAME is quite good, but I am not there very often so I dont know what developments there are, but we'll see what efforts the casino will make to improve its own reputation.
They have a dedicated thread about solving the many issues
You can check it Introducing BC.Game Support Team: Building Trust and Transparency The thread is already locked but you can see that they have resolved a lot of issues and those issues that are not yet resolved are because they can not get into terms with the accuser and BC.Game, right now they've launched their signature campaign, in the hope that the gambling community will trust them again.
Promotion and bonuses are used to draw new customers to a business and if BC.games has stopped their generosity in such offers means that they have already gained the firm that they need and they have gotten a lot of customers that will keep gambling in their casino. This is a business strategy which we all know, so I don't see anything wrong in their withdrawal of bonuses and promotions. As for the scam accusation issues that they haven't address or come to air to clear themselves is something that baffles me, but if they really means business, they need to build a good reputation. I don't think that they are collapsing but they are readjusting and trimming their excess offers not to finally be out of the gambling industry.
If a casino has this on their profile and the accusations keep coming then the platform is going down, the gambling industry is a cut-throat business, and casinos live and die on their reputation and BC.Game is losing its grip on its reputation, so it's a big confirmation that this could be the end for BC.GAME they can still do it if they resolve all their issues, and do a big revamp on their reputation.
They may have other loyal players but they cannot keep on with more accusations coming in.
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maybe this is not the end of BC.GAME and I have read several people saying that something happened and must be resolved and if BC.GAME is able to fix and resolve all these problems it will certainly continue its good reputation but if not it might end like the casinos of the past that have disappeared.They may have other loyal players but they cannot keep on with more accusations coming in.
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as far I know, BC.GAME is quite good, but I am not there very often so I dont know what developments there are, but we'll see what efforts the casino will make to improve its own reputation.
Interesting that BC has moved to address many of not all of the public accusations.
Either paying back what they owed or coming to an agreement in many cases.
Although in this case, I see BC voided some big wins claiming an exploit, in spite of fixing it, but refused to provide an eplaination. And the OP still claims that he should be entitled to the winnings instead of just the deposit amount.
Nevertheless good for BC, but some transparency in certain cases like the one linked above would help better their image even more.
Either paying back what they owed or coming to an agreement in many cases.
Although in this case, I see BC voided some big wins claiming an exploit, in spite of fixing it, but refused to provide an eplaination. And the OP still claims that he should be entitled to the winnings instead of just the deposit amount.
Nevertheless good for BC, but some transparency in certain cases like the one linked above would help better their image even more.
What's funny is that BC.game is still paying for ad-space on sites like https://blockchair.com
Some of these advert spaces are not paid for on monthly basis. I am just speculating that they might have paid for this space for more than six months to one year. This means that their current financial problems will not stop these adverts from running. BC.game is not the first casino that has had issues, others have suffered the same problems and never came back to clear their reputation. But the games platform has shown some level of commitment to right their past wrong. Although it will not be easy to gain customer's trust they want to give it a try. Many reputable members that gave them negative tags have changed it to neutral and some promised to remove the neutral tag if the gambling platform shows some level of transparency in the long run.
What's funny is that BC.game is still paying for ad-space on sites like https://blockchair.com
I went to use the block explorer there and I noticed BC.GAME ads were featured pretty prominently.
So that can only mean a few things.
BC game still has a player base that generates income, still staff running the site, but they make the conscious choice to pay for new advertisements while they completely abandon users they have scammed in the meantime...
I went to use the block explorer there and I noticed BC.GAME ads were featured pretty prominently.
So that can only mean a few things.
BC game still has a player base that generates income, still staff running the site, but they make the conscious choice to pay for new advertisements while they completely abandon users they have scammed in the meantime...
All I know of BC.Game is due to their reputation from scam accusations, I have decided not to try their platform out. Better safe than sorry. And we really cannot be too trusting, with all the scams going on in the world of gambling and crypto (especially crypto-gambling).
But I would also agree with the above poster. It seems like they are just readjusting as well as remodeling their promotions to fit their current goals.
Although I cannot call it a smart change, if it angers and disappoints so many in the community to the point that people are complaining loudly.
But I would also agree with the above poster. It seems like they are just readjusting as well as remodeling their promotions to fit their current goals.
Although I cannot call it a smart change, if it angers and disappoints so many in the community to the point that people are complaining loudly.
It is of basic knowledge that any CEO or person in charge of a company (in this case a casino) is supposed to implement changes which help their platform to be sustainable through time. This would not be the first time a casino decides to cut on the bonuses and benefits for their gamblers for the sake of acchievinf their goals, but when the changes and the adjustments are done is such a sudden fashion as I assume this casino is going, it is understandable gamblers will show their miscomfort. Those changes were supposed to be applied slowly and also to let people know on time about it.
Anyways, hopefully they are not doing all those changes because they are going through a crisis. It would be very unfortunate to scare away gamblers when they need them the most.
I doubt they value this forum and its members that much but that's just me. I think they didn't expect the negative effects of the decrease in ratings from different casino forums or sites so they were forced to settle most of the cases. Notice that they changed their stance days after their score dropped significantly. It just happened that a lot of accusations against them are also posted here.
There are just too many accusations flooding the scam section and some of them are very alarming, especially those accusations that they lost under mediation but refused to pay, now they are trying to resolve the issues and so far they are doing good, there are still left unresolved issues lets see in the coming week if they can resolve all the accusations to clear their name and regain their reputation.
It will be unfortunate if they go down after five years of building their reputation.
Have you been following their recent actions OP? It appears all cases posted in the forum have been settled except for -god-. That unresolved case is probably as good as settled since the complainant really abused the bonuses.
I'm not sure why they did a 180 turn after previously sticking to their position but I'm quite convinced that the low ratings given by independent arbitrators like casino.guru must have change their minds.
It’s obvious that they want to clear their reputation here since they value the forum member. It’s really unusual for a casino that change their official response to the issue especially on an arbitrator website.I'm not sure why they did a 180 turn after previously sticking to their position but I'm quite convinced that the low ratings given by independent arbitrators like casino.guru must have change their minds.
Have you been following their recent actions OP? It appears all cases posted in the forum have been settled except for -god-. That unresolved case is probably as good as settled since the complainant really abused the bonuses.
I'm not sure why they did a 180 turn after previously sticking to their position but I'm quite convinced that the low ratings given by independent arbitrators like casino.guru must have change their minds.
I'm not sure why they did a 180 turn after previously sticking to their position but I'm quite convinced that the low ratings given by independent arbitrators like casino.guru must have change their minds.
It’s obvious that they want to clear their reputation here since they value the forum member. It’s really unusual for a casino that change their official response to the issue especially on an arbitrator website.
They probably want to maintain their reputation clean here while decreasing promotion cost as explained by the OP. This is just a minor expenses to them compared the expenses that they cut through their promotion in the casino. It’s really a good decision by their management to at least save their image here in forum since there’s a lot of gamblers using this place to read casino review.
Have you been following their recent actions OP? It appears all cases posted in the forum have been settled except for -god-. That unresolved case is probably as good as settled since the complainant really abused the bonuses.
I'm not sure why they did a 180 turn after previously sticking to their position but I'm quite convinced that the low ratings given by independent arbitrators like casino.guru must have change their minds.
It went from
To this after a few days
I'm not sure why they did a 180 turn after previously sticking to their position but I'm quite convinced that the low ratings given by independent arbitrators like casino.guru must have change their minds.
It went from
"Dear earlypaco,
The casino has responded and stated that it wishes to maintain its position regarding this case.
As we have been unable to reach a mutual agreement, the complaint will now be closed as "unresolved".
I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email. In the meantime, I recommend you contact the Curacao Interactive Licensing Authority ([email protected]) and submit a complaint to them. The Licensing Authority has more options and tools to help players. Please let me know how they responded ([email protected]).
I am sorry I could not be of more help on this occasion.
Best regards,
Adam"
The casino has responded and stated that it wishes to maintain its position regarding this case.
As we have been unable to reach a mutual agreement, the complaint will now be closed as "unresolved".
I will mark the complaint as "unresolved" in our system. I understand this isn't a satisfactory solution to your issue. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach. If the casino decides to react, we will reopen the complaint, and you will be notified by email. In the meantime, I recommend you contact the Curacao Interactive Licensing Authority ([email protected]) and submit a complaint to them. The Licensing Authority has more options and tools to help players. Please let me know how they responded ([email protected]).
I am sorry I could not be of more help on this occasion.
Best regards,
Adam"
To this after a few days
After further investigation on the recent issue regarding the deposit bonus you availed of at BC.Game and the subsequent confusion arising from the terms and conditions (ToS), we acknowledge that there was an issue with the clarity and timely update of the bonus terms, which resulted in misunderstandings and discrepancies for several players, including yourself.
The evolving nature of these terms may have caused frustration and a sense of being misled, for which we sincerely apologize. Regarding your specific case, we respect the decision made by the independent arbitrator: Casino.Guru. It appears that the user participated in our 100% deposit bonus, where we did not clearly state that the maximum amount that could be withdrawn from the bonus was $100.
We understand the importance of fair play and the need for transparent and clearly communicated terms for all our users. In line with the independent ruling and our commitment to fairness, BC.Game acknowledges the validity of your winnings stemming from the deposit bonus. $7,111 has been compensated to your BC.Game account in BCD, and you can swap this BCD to any coin of your choice Here. The funds are all yours, and you can withdraw them straight away if you wish. I assure you that your feedback and experience are pivotal to us. We are actively revisiting and updating our bonus terms to ensure they are comprehensive, transparent, and easily accessible to all our users.
Please reach out if you have any further concerns or queries, and once again, we apologize for the lack of clarity in our ToS.
The evolving nature of these terms may have caused frustration and a sense of being misled, for which we sincerely apologize. Regarding your specific case, we respect the decision made by the independent arbitrator: Casino.Guru. It appears that the user participated in our 100% deposit bonus, where we did not clearly state that the maximum amount that could be withdrawn from the bonus was $100.
We understand the importance of fair play and the need for transparent and clearly communicated terms for all our users. In line with the independent ruling and our commitment to fairness, BC.Game acknowledges the validity of your winnings stemming from the deposit bonus. $7,111 has been compensated to your BC.Game account in BCD, and you can swap this BCD to any coin of your choice Here. The funds are all yours, and you can withdraw them straight away if you wish. I assure you that your feedback and experience are pivotal to us. We are actively revisiting and updating our bonus terms to ensure they are comprehensive, transparent, and easily accessible to all our users.
Please reach out if you have any further concerns or queries, and once again, we apologize for the lack of clarity in our ToS.
Putting aside the scam accusations, these are just changes that need to happen in an online gambling site. I would not react too much about it especially if they are what we call "bonuses". That's the keyword to that, "bonus". Freebies.
Now, one thing that will ruin the reputation of one casino is if many players will prove that they are not fair in the gambling games themselves. For example, instead of a certain percentage to win an amount on a certain game, they are cutting it. Bonuses could change especially if the gambling site is going to need more funds to continue their business.
I remember last time when Stake.com was filled with many complaints about the monthly bonuses being changed on how it works. Many Platinum VIP players did not like how much they received because it was not the same amount they received before. Wagering is now the factor to get more prizes.
I think when it comes to bonuses, the gambling site has the right to change the rules or to cut it to keep the business running.
Now, one thing that will ruin the reputation of one casino is if many players will prove that they are not fair in the gambling games themselves. For example, instead of a certain percentage to win an amount on a certain game, they are cutting it. Bonuses could change especially if the gambling site is going to need more funds to continue their business.
I remember last time when Stake.com was filled with many complaints about the monthly bonuses being changed on how it works. Many Platinum VIP players did not like how much they received because it was not the same amount they received before. Wagering is now the factor to get more prizes.
I think when it comes to bonuses, the gambling site has the right to change the rules or to cut it to keep the business running.
When it comes to bonuses, that's the least that people should worry about. If they are adjusting their bonus, that should be as a result of them not getting what they want from the bonus. Maybe people are hitting the bonus requirement so easily and still using their bonus to win them big, which could be the reason they are reducing and removing some of the bonus offer.
What I'm so concerned about is that, with the little reputation that they have built in this forum and how active their representatives have been in the past in trying to attend and provide support to some questions and complaints by customers, what changes all of a sudden and they don't even give a single feedback?
This scam part is what most people should care about and not the bonus; they voluntarily promote their service here in order to create room for scams, or there is something wrong with their management. This is what I really can't figure out.
What I'm so concerned about is that, with the little reputation that they have built in this forum and how active their representatives have been in the past in trying to attend and provide support to some questions and complaints by customers, what changes all of a sudden and they don't even give a single feedback?
This scam part is what most people should care about and not the bonus; they voluntarily promote their service here in order to create room for scams, or there is something wrong with their management. This is what I really can't figure out.
-snip-
I see they still can pay some streamer/youtuber.However, most of the streamer/youtuber is uknown people. Just a few thousand but still they still have some money, need to follow the transaction activity and see their main hot-wallet.
I don't think they short of money.
A cost cutting campaign is usually a sign of declining business. I think the business is going bust and they're trying every method possible to save their last pennies by scamming users and removing bonuses and promotions. I think this is a warning before they completely go bust and vanish with our money.
Or a strategy to remove unnecessary expenses that they think won't affect their business. Regardless of declining business, BC.Game is still a casino that can possibly recover their company funding once some whale people start losing millions of dollar. I think cost cutting is fine but once they started scamming other people then that is a different story. It may not only signal the end of the casino but also start of headache on the owner of the casino once these people who are "scammed" come after them and spread the news about the casino activity. It won't be only an end for the casino platform but also to the owner once these people who were scammed filed a case to the authority.
These changes collectively paint a grim picture for the future of BC.Game. It seems like they are prioritizing short-term gains over the long-term loyalty of their players. A casino is only as good as the benefits it offers to its users, and BC.Game seems to be forgetting this fundamental principle. As a community, we should take this as a warning sign. If a platform is willing to strip away its most attractive features without considering the consequences for its players, it's time to reevaluate our trust and loyalty to that platform.
BC.game is one of the casino that offers generous promotion in both VIP reward and affiliate before that is above average compared to competitors. This is why they gain quick recognition and popularity among the gamblers online.
I think they are now adjusting their promotion based on the current average offer by their competitors probably because they already hit their target volume of customers while their profit is heavily cut by this generous promotion. They maybe thinking that their customers with higher VIP level will never leave them because of their achievements already.
I’m not a fan of BC because of their multiple scam accusation here. My comment is just an opinion based on the context here for decreasing players benefits.
A cost cutting campaign is usually a sign of declining business. I think the business is going bust and they're trying every method possible to save their last pennies by scamming users and removing bonuses and promotions. I think this is a warning before they completely go bust and vanish with our money.
They are not saving their business if they are scamming other people. It will just hurt them even further and will soon result to them not getting gamblers that will play on their platform. I'd understand if they are just reducing the bonuses on their promotions, but if they are also actively trying to get the money of the gamblers in a dishonest way, I think they're just trying to save themselves and not the business.
They were once a promising platform, yes, but they have to do better if they really want people to stay and play with them.
That’s cases upon cases just like what Ryzaadit said. There’s layers upon layers of problems that lead to people thinking that this might just be a sign that either BC game’s dying, or another trusted crypto gambling platform turned rugpull is inbound.
I'm one of the members who actively participate in discussions on BC.GAME scam accusations and the accusers have legit claim on the money that BC.GAME are denying them I even asked the accusers to attach the word scam in the title of their thread because they really are there is no use in giving them time to defend themselves because they are ignoring these complainants.Quote
The biggest saving grace that BC game could rely upon in these trying times is them sending updates and answering to people’s growing concerns. Transparency and communication is so important especially in the gambling industry, as this sets the trust levels that the people will have over you. There’s still time if BC game’s enthusiastic enough to actually gather the people they attracted to their site back.
I hope they are, but can they keep up paying people because they seem short of funding and they are going to lose a lot if they pay complainants. Jump to: