Topic: It has begun. Video card companies STOP offering warrenties on their video cards (Read 629 times)

It is kind of mystifying to me why the manufacturers aren't jumping all over this to sell more cards and service their customers better rather than waging some kind of war with people who are hungry to buy their product. Some folks need to be brought kicking and screaming into a new paradigm. I can't imaging that there are hordes of miners claiming that their GPU cards have gone bust inside of warranty and that they are down on profits, but maybe I'm wrong. If they are as smart as I imagine they must be to be in IT hardware manufacturing, surely they would come out with a robust product aimed specifically at the mining community.

GPU manufacturers make so mush money on this "Gold" mining rush. Now they will stop offering warranty. Mining is the reason their profits are through the roof. Everyone benefits: chipset producers, cards manufacturers. They just need to make their cards better and design better cooling systems. So you wouldn't need the warranty. It is rare for GPU to fail if don't overheat it.    

So will it just be a case the they deem that the card has been used for mining. In a way I think it would be hard for them as we now have some cards made specifically for mining.
I'm more surprised gpu producers are not making their own mining operations. 

They should check out the legal systems (e.g. EU) before writing something like this... Or just bet that enough people are stupid enough to believe this BS and not claim their warranty

That is right. I mine only with 70% of the maximum rating due to under volting to get high efficiency.

If I were a manufacturer, would have long canceled warranties.
Many miners know about warranty and start GPU at abnormal high frequences, and after gpu dead going to rma and say i am only play Crysys

If you run fans at 100% and push cards to the max you should get your warranty void.
Maybe the pedal to the metal guys will be smacked like they should be.

I know many miners max cards til they burn out and then rma gear. Fuck them.

Btw op this news is very old pny mentioned it a while back

I think the biggest problem is that the GPU manufacturer will not know if the card has been used for mining or not.
You can easily say that you are a reseller of the cards and that you getting them RMA'd for your current customers.

Although I think that they will figure something out to add onto the newer gfx cards to check how many hours it has worked hard for ect.
Just like how manufacturers put into ssd's on what the power on time is, how many times it has been powered on, the amount of times its been written to ect. So I wouldnt imagine it would be hard to do.

it depends, you know. manufacturers or service centres might have special equipment which can read bios in different way then user can do.
or. they may install some different controller for that, which could count the load of GPU and timetable  when this load is apply.
Actually we know that that games and mining creates different load for gpu

Can't check the BIOS if the BIOS won't load!  People will find away around this.  What's happening is gamers are getting pissed off because graphics cards are going up in price because of demand.  They cannot make enough to satisfy the market so they are trying to make it toxic for miners to buy their cards.  This won't happen.  As long as there is money to be made and coins are profitable there will be a huge demand for the cards.

mining? Never heard about it.
I was just playing GTA 5 24/7 

Its legal jargon for the most part. they must state it so if they do deny you warranty coverage they can show you where they stated it.
If you mod your bios e.g they'll know obviously. I think prevention is better than the cure so take care of your cards dont run them at 100% fan speed and clean them off with compressed air often. General pm goes a long way. To be honest mining cards have 3 months warranty and its to cover those who torture their cards. So as far as theyre concerned use case matters.

well, I think it is easy enough to do for them
they can add into bios a counter which count how many hours gpu is working of full speed
so once its value become like 2 month 24 hours  of non stop activity of GPU- they will declare this card - a mining card and hence refuse to honor the warranty
sad.

This is really getting crazy. This would be like a car manufacturer refusing to honor the warranty as their ideal of "proper" usage is only for little old ladies who only drive a few miles a week, such as 2 miles to church on Sunday, 1 mile to the grocery stone on Monday, 5 miles to the Dr. on Wednesday and 2 miles for bingo on Friday. So you show up at the shop and tell them you drove your brand new car to your relatives house 2 states away and back last week and now your engine is knocking they claim you used in in an application that they deem is inappropriate and you are now on you own to fix it.

As I stated before, they gladly are raking in the increased profits, AMD and Nvidia's stock are both up as well as many of their downstream partners such as PNY, but they are refusing to service the very people bringing in the profits. As someone already stated, if you do need warranty work the last thing I would tell them is you use the card for mining. Also don't try and RMA a bunch of cards at a time.

The warranty is still there, they are saying they will not honor it if they think you are mining.  Basically if you call them up and say your 17 GTX 1080 ti gaming cards have shit the bed they will tell you to take a hike.  My advice is to not admit to mining if you have to process a warranty.  Also, some states have consumer-oriented laws in place to protect against this kind of stuff.  For example, the state of Maine is very consumer-friendly.  Most things have a 4-year warranty regardless of what the manufacturer says.  lol.

They can't void warranty either way.

Say I write myself some OpenCL program that basically has a purpose to "Find the first trillion prime numbers...."

Its not a game... its not mining... will my warranty get voided?

So by your statement it will happen only to amd users cause only amd gpus can be modded. So as long as gaming gpus can mine then nvidia is a safe bet cause there is no way they will say if it was used for mining or gaming.

Morons that max cards knowing they can rma it caused the issue.

I would hope all companies write this in ,but offer a mining warranty for $100 usd.

I have owned more then 400 gpus and under 10 rma  since 2012

Cause I simply run cards under 70c and fans under 70%

Seriously they should put recommendations on using 75% PL, how it reduces wear on the fans and make our investment last longer/less prone to failures.

Inno3D is another company that had a bright label on the packaging, saying warranty is void if it was used for mining. And their inno 3D twin x2 1080ti is the worst 1080ti model I encountered, even worse than FE. The cooling is rubbish, some hitting 80+ degrees at 70% PL in my server case, while FE cards hit 65 degree, Evga sc2 hit 60.

When mining cools down, mining farms will still continue ordering hundreds of cards, but guess which company they will be avoiding. That's right, PNY, Inno3D and any company with substandard quality and warranty.

I also do not see how they can consider mining as an inappropriate use of GPUs. Every retail box you look at has OpenCL or Cuda support listed right on it, and mining is a simple application utilizing one of those standards. With the increase in their profits due to mining they should be putting a few more dollars into the production of their cards and not worrying about reducing the warranties.

This is kind of like biting the hand that feeds them as they love the profits coming in from mining interests but are mad about the uptick in warranty requests. Most failures are due to cost savings from using slightly less capable PCB components, usually capacitors or voltage regulators and such, and spending a couple of dollars extra during manufacturing would all but eliminate most of these problems.

Also ensuring adequate application of thermal compound between the heatsinks and heat producing components would help, but the point is a few tweaks and spec changes would eliminate most of these warranty problems from the start. The problem is they got so used to shipping mediocre products (as even intense gaming rarely comes close to the demands of mining) for so long that now when people actually find a way to utilize the cards power in its entirety, they start blaming misuse instead of addressing the root cause. Once again, their attitude is even more ironic as it is the very "misuse" they are complaining about that is bringing in the windfall profits they are now enjoying.

When this does blow over, with attitudes like this they will not only have alienated miners, but also the gamers they claim they are so concerned about.