Topic: ✨ JacksClub.io ✨ Daily Contest with Amazing Prices | VIP Rewards | Free Faucet (Read 18372 times)

Thanks a lot JacksClub team

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Thank you for the answer. Yes, not having live chat support is a big disadvantage. It's crucial for new users. You may not get many requests from your existing players. But when a new player sign up on your platform, they may not understand how it works, and they could have dozens of questions. For this reason, live chat is a must for casinos. Most companies seem to use Intercom these days.

To make it less spammy, you could ask your current moderators to take care of the chat when they are online. Or you could hire some additional chat moderators. If I am not wrong, many people want to volunteer as a chat moderator.

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By the way, you violate forum rules by writing more than one post in a row. You are allowed to write one post within a 24-hour timeframe. But if someone replies, then you can post another. Please merge all these posts into one.

Come on man! You are quoting me for nothing as I have written Goodluck to the team and you. If you don't know how to converse in the forum them you are not doing what is expected by you by the team.

Please don't quote multiple replies when you do not understand what is happening in that conversation. It is is not that hard for you to understand what you need to do next time onwards.

I hope you found marketing manager who is good enough to come out and reply me with the forum rules of posting and replies.

Do understand, you are the reason why I am so much questioning your integrity.

Edit: Still waiting for your reply! 😒

Thank you for the kind words! We're really glad to hear that the approach resonates with you. Staying engaged and being responsive to community feedback is something we prioritize, and it’s great to know it’s coming through.

Email support has always been a solid choice, and our goal is definitely to make sure response times and resolutions are just as smooth as live support. We will certainly work on getting live support as well on the platform as live support is an integral part of any company's growth. If there’s anything you need or would like to discuss further, feel free to reach out here or through email which is [email protected] — we're listening and always ready to help. 😊

Looking forward to seeing you around and keeping you updated!

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Hello there!

Thanks for signing up and confirming your email—welcome to JacksClub.io! We're excited to see new members from the forum joining our community, and we’re glad the signature campaign is bringing us more visibility. 😊

We appreciate your suggestion about exclusive offers for new users, especially for those engaging through forum-related channels. We’re actively considering ways to bring more value to our community, so stay tuned! In the meantime, don’t forget to check out our ongoing promotions and keep an eye out for announcements—we’ve got some exciting things planned!

If you have any questions or more ideas, feel free to reach out. Happy gaming! 🎉

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Hello!

We really appreciate your support and enthusiasm for JacksClub.io! It’s fantastic to see our community members noticing our efforts to connect and grow through the signature campaign. Sometimes, going back to basics is just what’s needed to get closer to the people who make this platform what it is. 😊

We’re hopeful this campaign brings in a strong, engaged community, and we’re certainly aiming for long-term success—just like those campaigns you mentioned that have lasted for years. Thank you again for the encouragement, and here’s to a promising future for JacksClub.io and everyone involved!

Happy gaming, and let’s keep the momentum going! 🎉

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Thanks for the honest feedback and congratulations on that contest win—every bit counts, right? 😊 We’re glad you like the platform design, but we hear you loud and clear on the need for live support. Real-time assistance does make a big difference, and it’s something we’re actively considering for JacksClub.io as part of our commitment to creating a more engaging and responsive experience.

As for the chat, we’re working on ways to make it more streamlined and less “spammy” for a better community feel. Our goal is to create a balanced environment where players can interact meaningfully, and any tips like yours are super helpful.

Thanks again for your support with the signature campaign, too! We’re excited about staying more connected with our community and making this a platform that’s enjoyable for everyone.

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That’s a great question! We actually paused our previous signature campaign because we realized the response wasn’t as strong as we had hoped. Instead of continuing down that path, we decided to focus on improving the user experience and addressing feedback from our community.

Now that we’ve developed some clear marketing strategies, we’re excited to launch a new campaign with the goal of establishing a long-term presence in the community. We believe this fresh approach will better engage players and help us connect with a wider audience.

Thanks for your support, and we’re looking forward to making JacksClub.io an even better place for everyone!

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You’re absolutely right! Campaigns are a big investment, so had to carefully consider the return on the efforts and resources as a small startup with very limited funds to be allocated to each thing we wanted to do. If a campaign isn’t drawing enough traffic or meeting goals, it often makes sense to step back, re-evaluate, and maybe explore other channels or strategies. It’s a balance between attracting new players and making sure the effort is worth it in the long run.

At JacksClub, we decided to run another campaign now because we’re committed to building a lasting presence here on the forum and in the community as well as we have built a base now. This time, we’re focusing on clear strategies to engage players in meaningful ways—whether it’s through prediction games, bonuses, or just creating a platform where players enjoy spending time.

Let’s hope this campaign is one that benefits everyone involved, and thanks for the support!

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Thanks so much for noticing our recent initiatives! 😊 We’re excited to be rolling out a variety of activities to keep our community engaged, including the weekend giveaways, which we’ve been running for a few months now and definitely plan to keep going. Holding them on weekends has worked out great, and it’s awesome to hear you think so too!

We’re also working on adding even more events throughout the week—some through streamers and some directly on our platform—to give players something fun to look forward to every day. And as for our long-running contests, like the Bitcoin price prediction, we’re in the process of making some updates to keep things fresh and exciting, especially since we’ve already hit the 47-week mark!

Thanks again for the support, and we hope to keep bringing even more entertainment to JacksClub!

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Thanks for sharing your thoughts!

At JacksClub, our approach has been to prioritize building a solid user experience and focusing on the platform itself before jumping too deep into major marketing campaigns. We believe that a great player experience and engaging features should come first, so we put a lot of effort into refining these elements and listening to community feedback.

Now that we’ve made some key improvements, we’re excited to roll out this new campaign to better showcase what JacksClub has to offer. Our goal is to reconnect with forum members and welcome new players by creating a space that feels enjoyable and rewarding to use.

Thanks for being part of this journey with us, and we’re looking forward to continuing to build a fun, player-focused community together!

🎮Weekly Livestream on Discord – Play Jacks Club Games with Us! 🎮

Join us live on Discord this Friday, November 8, 2.30 AM UTC for our weekly Jacks Club gaming session! Watch, hang out, and enter our $25 prize pool giveaway, which will be split among 10 winners. 🎉



Mark your calendar – this happens every week! 😎

Join us on Discord: https://discord.gg/xHa3KXpRtk

Can’t wait to see you there! 👀 Let’s make it a fun one! 🎉

Best of Luck!,
JacksClub Team 🃏🎰