I have experienced this with other wallet that I've used. Just like what they have said, try to resynch if Jaxx has a feature like that but as you have said you're with the latest version. As long as your coins are on that wallet and it's not moved base from Etherscan, you shouldn't worry.
The answer might be on this guide, try it first and see if it's effective.
Topic: Jaxx Liberty eth wallet problem - page 2. (Read 223 times)
This sometimes happens to me too when I open the wallet and want to spend some coins but i think the problem is related to syncing because the correct balances then reflect after a while.
If the problem persists and you want to spend your coins. Just copy your Ether address' private key from Jaxx Liberty and then import it to a good ether wallet Like Metamask or Myetherwallet App
If the problem persists and you want to spend your coins. Just copy your Ether address' private key from Jaxx Liberty and then import it to a good ether wallet Like Metamask or Myetherwallet App
I dont use vpn. And its the same with ios and mobile 4g network. So maybe its Jaxx server issue.
Transaction history is ok. I check again in https://etherscan.io/ and I can see that the amount there is correct. I have Jaxx liberty (last version), for windows and ios.
Then, it just a syncing problem, do you somewhat using vpn? It might one of the reasons, your internet connection or maybe its on the jaxx wallet server side's issue so except of waiting you can ask them regarding this.
Transaction history is ok. I check again in https://etherscan.io/ and I can see that the amount there is correct. I have Jaxx liberty (last version), for windows and ios.
Already looked at your transaction history and saw some unauthorized transactions there?
According to their FAQ, reasons for showing incorrect balance are:
*outdated version
*specific wallet network may have been temporarily down
*network problem - either you are using VPN, TOR or firewall.
If you already looked at the blockchain, and your address holds your supposed balance, then there's no hacking issue. The problem is just it doesn't reflect on your wallet.
https://support.decentral.ca/hc/en-us
Today my ETH wallet balance become "zero"! I dont know if Jaxx has synch problems or I am hacked. All transactions in the blockchain are ok but token balance is zero!
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