Do you have your seed backed up?
If so, try reinstalling it.
Also, are you talking about the desktop wallet or the browser extension?
The problem is....I do not have the seed written down somewhere....very stupid, I know.
But even without the seed phrase Jaxx should be working. Just 3 hours ago everything was still fine. I opened Jaxx about 5 times earlier today and every time it loaded just fine. Now opened it already 10 times during the past 3 hours and it gets stuck at the blue screen.
I also have Jaxx on a different laptop (different wallet) and tested it out there. But there it loads just fine. Very weird and I have to say I'm worried.
I don't quite dare to upgrade to a newer version because I'm scared it might overwrite my old wallet and then I cannot open it anymore maybe.
Any ideas?
Talking about the desktop version btw.
Perhaps any things that might be of influence on the Jaxx loading?
Already tried:
-turning off firewall, did not help
-turning off VPN, did not help
-turning off wifi and switching to cable internt, did not help
Is there maybe something like a flash update or something else that could cause this loading problem?