BE CAREFUL WITH JETWINI feel like I have been stolen 0.50 BTC by them this weekend - Basically I sent 0.50 BTC to the addrres they told me. Every time you deposit, is a new address. I just and pasted from web, so no possible mistake - now they say that that address is not jetwin, sigh!
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What ? That was the address your system gave me to deposit that time. Cut and pasted , no doubt can't be a mistake - can't prove it , but I will post this in several forums including bitcointalk, SportsBettingReview , etc ... I do t think can't otherwise trust Jetwin anymore
Let me know if your decision of not returning my 0.50 BTC is final - thank you
On 3 Nov 2014, at 19:05, customerservice <
[email protected]> wrote:
Dear XXX,
The address 1GLsZiKfonPdPuSXeHfjFufsXLf94VdVND does not belong to JETWIN`s wallet.
Kind regards,
Kathy
JETWIN Customer Service
any feedback please? I still missing my 0.50 BTC and getting very frustrated
On 1 November 2014 21:33, XXX wrote:
transaction was confirmed by the network and sent to the address you requested; why can be possible? Ok, I wait for you, but there's no mistake here and 0.50 BTC was sent, thank you
On 1 November 2014 21:26, customerservice <
[email protected]> wrote:
Dear XXX,
We have double-checked all today's transactions; there is no incoming transaction of amount of mBTC 0.50. I have forwarded your issue to our accounting department and I will get back to you at the earliest possible time (Please allow up to 24 hours for a response).
Kind regards,
Kathy
JETWIN Customer Service
Two different transactions!
1/ 0.50 BTC - NEVER SHOWED IN MY ACCOUNT -->> THIS IS THE TRANSACTION YOU NEED TO LOOK AT ! WHERE IS PLEASE?
Transaction is confirmed by network:
https://blockchain.info/tx/77d76fc29229f2afa623292b022b3b6ff2347ed0d773fb11834d7f8c317bf83eAnd balance reflected in address you requested deposit:
http://bitref.com/1GLsZiKfonPdPuSXeHfjFufsXLf94VdVNDThen, you have moved somewhere, but not into my jetwin account
2/ 0.51 BTC - DEPOSITED AND WITHDREW ALREADY
Transaction confirmed by network:
https://blockchain.info/tx/da9988ab440f3e6255c91b1a6f757ed7cd0dd6326ddfe9bb3f6ff7c7e28e7714On 1 November 2014 20:52, customerservice <
[email protected]> wrote:
Dear XXX
Our logs show successful deposit transaction of BTC 0.51 approximatly two hours ago, please check your Account Movements page.
Kind regards,
Kathy
JETWIN Customer Service
Yes, that's why I contacted you. My deposit of 0.50 BTC never showed up in my account. Transaction is confirmed by network:
https://blockchain.info/tx/77d76fc29229f2afa623292b022b3b6ff2347ed0d773fb11834d7f8c317bf83eAnd balance reflected in address you requested deposit:
http://bitref.com/1GLsZiKfonPdPuSXeHfjFufsXLf94VdVNDThan, you have moved somewhere, but not into my jetwin account
Please assist me
On 1 November 2014 20:22, customerservice <
[email protected]> wrote:
Dear XXX,
Thank you for contacting us.
All deposits are processed. Deposits must be instant. If you still experience any issues, please let us know.
Kind regards,
Kathy
JETWIN Customer Service
Dear Support,
Can you please update my deposit of 0.50 BTC already confirm my network? I don't see it in my account, XXXXx, registered under this email too
https://blockchain.info/tx/77d76fc29229f2afa623292b022b3b6ff2347ed0d773fb11834d7f8c317bf83eThanks, regards
XXX
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