I believe the casino might be run by the latter, or they just set up a casino with very little money and thought they would automatically start profiting from the word go. I mean, they couldn't even afford to fund a simple signature campaign and just ended it abruptly.
This is questionable action done since instead of solving the issue they make everything worse. Its like they try to find some ways to eliminate the complainant by trying to throw some something negative so maybe they can escape on their obligation. Well that's really bad action for a casino since they could provably lose their reputation for that actions they made. I wonder if there's still people would trust them on what action they have done on that case.
not to mention their tag from other member because of not behaving when they launched the advertising and also creating another ANN thread when they already run one is another point to look at.
I read what the casino representative said in the scam accusation thread that op opened against this casino and I confess that I didn't understand anything that the casino representative was saying, and even worse I didn't understand why the representative of that casino is accusing op instead to admit their error and fix the op's problem. It seems to me that this is the type of casino like 1xbit that waits for people to deposit money in the casino, waits for them to play and then when people want to make withdrawals then they block the person's account
and when the person complains, then they start telling a story in which they are the victims, they tell a story in which their casino is being cheated and in order not to post proof (they know they have no proof) then they tell them that They cannot expose customer data, because it is against their privacy policy. So they soon talk about curacao because they know that complaining to the license provider is useless since the license provider doesn't have a serious and fast justice system. In short, this is a scam casino, I hope everyone doesn't use this casino, stay very far away from this casino
After I posted here that they have many complaints against them on trustpilot, I thought that the complaints would reduce, but I see that there is another complaint:
source: https://www.trustpilot.com/review/joya.casino
It's a very serious accusation