KnC news - page 5. | Bitcointalksearch.org

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

Ok, thx for the hint.

Do not worry, shit happens. I'll fix it.

realtime

member

Activity: 67

Merit: 10

Quote from: btc_uzr on October 24, 2013, 04:30:00 AM

Thanks for posting the mail

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Quote from: realtime on October 24, 2013, 04:22:14 AM

I don't know if anybody has checked but can someone check...i'm VERY confused....

I'm show only 627W for 2x Jupiters.....Running @ 552 and 548 Hash....313W per machine?! how did they drop 200W?!

0.97 ftw?!

..wow

Delete...my mistake...third time checking cables and confirmed I am indeed crazy...1 jupiter only Cry

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

Thanks for posting the mail

------

Quote from: realtime on October 24, 2013, 04:22:14 AM

I don't know if anybody has checked but can someone check...i'm VERY confused....

I'm show only 627W for 2x Jupiters.....Running @ 552 and 548 Hash....313W per machine?! how did they drop 200W?!

0.97 ftw?!

..wow

davecoin

hero member

Activity: 816

Merit: 1000

FWIW.

I sent the following email message to kncminer:

Hello,

I would like to purchase upgrade modules for my Mercury. Is this currently possible?

thanks,
Dave

KNC Reply:

Hi,

We are still discussing the sale of upgrade modules, but we are not able to offer this at the moment.

As soon as the decisions and details have been finalized we will update our website with any news.

Thanks
Emilia

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

updated 2nd post
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Quote from: nmat on October 23, 2013, 05:54:17 PM

Quote from: docjunior on October 23, 2013, 05:47:31 PM

Anyone else had their miner go offline? How long til you got it back online, and how? I'm hoping SOMETHING happens before Sweden wakes up to a new day tomorrow..

Offline here too. It has been like this for a few hours now.

CYPER

hero member

Activity: 812

Merit: 502

https://www.kncminer.com/news/news-57

NetTime

full member

Activity: 253

Merit: 101

Quote from: yuriygeorge on October 23, 2013, 10:25:49 AM

The biggest annoyance is hosting. We got customers that paid mid August getting their product shipped while those who paid in mid July for Hosting aren't getting squat yet. WHAT'S WRONG WITH HOSTING! Day 1 & 2 hosting customers are fine, but everyone else - what are they doing - mining with them?

Yeah this really sucks for the guys that bought into the hosting plans they offered. They should have just worried about hosting their own shit and shipped boxes to all customers.

yuriygeorge

sr. member

Activity: 262

Merit: 250

I hate my family

The biggest annoyance is hosting. We got customers that paid mid August getting their product shipped while those who paid in mid July for Hosting aren't getting squat yet. WHAT'S WRONG WITH HOSTING! Day 1 & 2 hosting customers are fine, but everyone else - what are they doing - mining with them?

davewr2013

full member

Activity: 238

Merit: 100

Bitcoin For All

The new Version .97 firmawre is available at the support link

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

+1 Indeed.

Anyway, I'd have prefered posting some news instead of a disscussion.
Check this out in case you didn't until now:

Hacking The KNC Firmware: Overclocking
https://bitcointalksearch.org/topic/m.3367936

dogjunior

sr. member

Activity: 407

Merit: 255

With any product you will have some units that have problems. Mine has no issues and I am averaging 545 GHs. Delivered on the 17th which is more than I can say for my BFL jalapeno order. I order it 2 months earlier and I still don't have it. KNC didn't pull a Avalon and mine with customer hardware. They built them then shipped. There were many that called KNC a scam or their product vaporware. But in the end they delivered a product. So no problems with KNC.

pletharoe

sr. member

Activity: 278

Merit: 250

Quote from: ?? on ??

Quote from: Biffa on October 19, 2013, 06:04:30 PM

Quote from: The Avenger on October 19, 2013, 06:16:08 AM

People need to be aware of the major dissatisfaction of KNC customers about the way things have been handled for the past 2 weeks and how KNC have responded (or rather, in many cases, not responded).
Thanks

@ major LOL

Avenger should speak for himself... KNC has always responded for me and has worked through any issues. I'm still having some issues with my orders but would give KNC great rating. They pulled off a delivery of a fantastic unit and stayed honest.

I agree, my miner was shipped a week late (not a huge slip on such a large and long project). It worked right out of the box with better performance than the original claim (not quite as good as the final 550GH/s) and ten days later it's working much better at the full 550GH/s. Customer service has also been excellent, answering my emails much faster than most other companies in different industries.

HOWEVER
Other people have had their deliveries delayed by more than mine and miners running significantly under-spec. This was an inevitable risk when bringing a cutting edge product to market. There was no way for them to test it adequately to iron out bugs in the general design on weed out single dud machines.

I think that both KnC and customers were too excited and too willing to believe the hype. KnC have done an excellent job, just not as excellent as they promised.

Biffa

legendary

Activity: 3234

Merit: 1220

Quote from: The Avenger on October 19, 2013, 06:16:08 AM

People need to be aware of the major dissatisfaction of KNC customers about the way things have been handled for the past 2 weeks and how KNC have responded (or rather, in many cases, not responded).
Thanks

@ major LOL

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

Quote from: The Avenger on October 19, 2013, 06:16:08 AM

Quote from: btc_uzr on October 19, 2013, 04:46:47 AM

(...)

That's all good btc_uzr, thanks for including them. People need to be aware of the major dissatisfaction of KNC customers about the way things have been handled for the past 2 weeks and how KNC have responded (or rather, in many cases, not responded).

P.S. Don't forget the QA issues with the heatsinks I mentioned, that's something important people need to be aware of.

Thanks

It was already present, named as:

Code:

Check your devices before starting them first time
http://forum.kncminer.com/forum/main-category/hardware/8377-it-should-be-removed-before-the-cooler-is-installed-this-is-a-instalation-quality-check-failure

have renamed it to
'QA partially failed, check your miners!'

edit: Thanks again for contribution

The Avenger

hero member

Activity: 798

Merit: 1000

Quote from: btc_uzr on October 19, 2013, 04:46:47 AM

have added your links as follows, hope you can live with it:

Code:

October 14th
------------
KncMiner sells to the public while claiming B2B[
https://bitcointalk.org/index.php?topic=170332.msg3337438#msg3337438

KnCMiner denies compensation on customer request
https://bitcointalk.org/index.php?topic=170332.msg3335928#msg3335928


October 18th
------------
Confusion about amount of orders shipped
https://bitcointalk.org/index.php?topic=170332.msg3363395#msg3363395

No more weekend production
https://bitcointalk.org/index.php?topic=170332.msg3364059#msg3364059

Customers unhappy about losses due to missed deadline of Oct 15th
https://bitcointalk.org/index.php?topic=170332.msg3362943#msg3362943

That's all good btc_uzr, thanks for including them. People need to be aware of the major dissatisfaction of KNC customers about the way things have been handled for the past 2 weeks and how KNC have responded (or rather, in many cases, not responded).

P.S. Don't forget the QA issues with the heatsinks I mentioned, that's something important people need to be aware of.

Thanks

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

Thank you very much Avenger!

~~I'll add them soon~~, hope you allow me to slightly modify titles to make them more neutral while still matching the facts

*edit:
have added your links as follows, hope you can live with it:

Code:

October 14th
------------
KncMiner sells to the public while claiming B2B[
https://bitcointalk.org/index.php?topic=170332.msg3337438#msg3337438

KnCMiner denies compensation on customer request
https://bitcointalk.org/index.php?topic=170332.msg3335928#msg3335928


October 18th
------------
Confusion about amount of orders shipped
https://bitcointalk.org/index.php?topic=170332.msg3363395#msg3363395

No more weekend production
https://bitcointalk.org/index.php?topic=170332.msg3364059#msg3364059

Customers unhappy about losses due to missed deadline of Oct 15th
https://bitcointalk.org/index.php?topic=170332.msg3362943#msg3362943

-----

Quote from: r3animation on October 18, 2013, 07:39:47 PM

Not sure if anyone has seen this or I'm late.

EnableCores (Use this patch to force all cores to enable at next reboot)

https://www.kncminer.com/pages/support

According to Bertmod, it enabled 1 last core on my Sat so all my cores are 100% working.

The Avenger

hero member

Activity: 798

Merit: 1000

KNC using stooges to mislead customers
https://bitcointalk.org/index.php?topic=170332.msg3363395;topicseen#msg3363395

KNC Factory closed at weekend as a way to save money, obliterating their customers potential ROI
https://bitcointalksearch.org/topic/m.3364095

KNC lie regarding "set in stone" delivery date means their late delivery customers are set to lose at least 7BTC
https://bitcointalk.org/index.php?topic=170332.msg3362943;topicseen#msg3362943

KNC Director Sam Cole caught on audio deliberately misrepresenting KNC Business Terms & Conditions to drive sales
https://bitcointalk.org/index.php?topic=170332.msg3337438;topicseen#msg3337438

KNC refusing to offer BTC to compensate loyal customers over late delivery. Customers who ask for one are shamefully treated by KNC Director Sam Cole
https://bitcointalksearch.org/topic/swedish-asic-miner-company-kncminercom-170332

KNC Production Line QA failing and producing dangerous miners. Three reports so far of botched heatsink installations. KNC make no comment and remain quiet on the issue
http://forum.kncminer.com/forum/main-category/hardware/8377-it-should-be-removed-before-the-cooler-is-installed-this-is-a-instalation-quality-check-failure

Tehfiend

hero member

Activity: 491

Merit: 514

FYI I'd now say that 0.96 is giving me about 15GH more now that it's been running awhile...

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

Quote from: RHA on October 18, 2013, 04:21:00 AM

KnC has officially published the sources: https://www.kncminer.com/news/news-53

dlasher

sr. member

Activity: 467

Merit: 250

outstanding thread, well done man!

Topic: KnC news - page 5. (Read 18065 times)