fully agree, as I am just an investor (shareholder) and taking care of parts of the marketing,
i didn't monitor the thread all the time. Now, as i know about this issue, i am jumping in and will
do my best, to solve this information gap. I will also get this thread monitored properly.
hold on
Matthias
.
small update, to let yo know, that i am around for you,
From indirect contact i know his unavailability has to to more with his personal Internet, however,
then with any staisybits systemic problems. We checked our own deposit addresses and can confirm that those are untouched.
So i assume it to be more an unpleasant communication gap, witch i will, you can be sure of that, get solved as son as i get to
talk to him. I don't accept a company profile like that and will take personally care, that there will be a customer care concept like you deserve.
Its not the first time in my life to deal with problems like this.
thank you for your patience
Matthias
O.K. we had a conversation with the staisybit server administrator,,
staisy is almost ready...they are in the finish mode...so everything is smooth..
(I will sort out the communication issue when he's back)
There has to be done a complete structural concept, to make sure we never experience
a mess like this again. I am keeping my hands on this ...
thank you again for your (awesome) patience
i am deeply sorry for the inconveniences
Matthias
.
What is the update? It still has no update.
he just came back with work done, we will be back to business quickly
i am very happy about that
again, sorry for the inconveniences
Matthias
.
Thank you for waiting and sorry for having caused some sleepless nights.
I will address that later, for now just a quick info, as promised:
We are back online, and most of the coins are already staking.
I hope we will be able to regain your trust quickly.
have a nice day
Matthias
.