Topic: Ledger Device displaying Warning! When trying to confirm transaction? - page 2. (Read 364 times)

Thanks for the reply.

I have used this Ledger since when they were released and have not altered any settings with regards change of address?

Why would it only now appear?

Seems very odd to me.

It's not a big deal so I would go ahead and confirm it. The change address is still derived from your seed so you control it. It's just different from what ledger expected.

edit: actually it's because you disabled change addresses in electrum preferences. if you enable them the warning goes away:

https://github.com/spesmilo/electrum/issues/5271

Hi All


Posting here as i have had a reply back from Ledger Support Email to contact Electrum.


I am using Electrum 3.3.8 to send BTC and it has been fine for several months.
I just tried to send some BTC from there and insted of the usual CONFIRM on Ledger Nano S i get a message 'Warning!'
Then -
Press both buttons -The Change of path is unusual
Press both buttons -Change Path 49'/0'/0'/0/6
Press both buttons -Reject if you are unsure Y or N

This has NEVER happened before, what is happening, is it safe to accept, i have not altered/updated anything on Ledger/Electrum.

I have been sending/receiving transactions for several months without this ever happening?

Here is the reply i had from Ledger Support -

'Hello,

Thank you for reaching out to Ledger Support. I apologize for any inconvenience caused by the problem you've encountered. My name is Tiago and I will gladly assist you.

Windows 7
Please note that Ledger Live is not supported on Windows 7. If the solutions provided in our Update FAQ do not solve your problem, we cannot provide any further support unless you try on a platform that we do support, such as macOS 10.9 (64-bit), Windows 8 (64-bit) or Linux Ubuntu 16.10.

Electrum Guide : https://support.ledger.com/hc/en-us/articles/115005161925-Set-up-and-use-Electrum

You should contact Electrum support for the path direction i don't think it's normal.

Have a nice day

Tiago'

Cheers