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Topic: Ledger Live Problem on Windows - page 2. (Read 361 times)

copper member
Activity: 3010
Merit: 1284
https://linktr.ee/crwthopia
August 01, 2019, 04:38:25 AM
#7
That's weird. There should be at least the uninstaller. Check Windows Defender and your anti-virus software. The latter might be the case even if it doesn't prompt anything. You can also try re-downloading the installer from here.
That's the first thing I did, redownload from the same website and I doubled checked it too. I will screenshot it later and try it again later when I get back home.

Yes, never enter your seed outside your hardware wallet. If you need to enter it in Electrum in case you lose the wallet, it would be wise to create a new wallet and transfer your funds there.
All this time, my mindset with my Ledger is that if I lose it, I need to buy another Ledger. I never thought of using Electrum and entering the seed there. Thanks for that.



If you double check the address and amount of each outgoing transactions, you won't lose your funds.
The hardest thing to do in a Ledger Nano S is to double-check it while it's moving. You know I would like to get everything right with the letters but it's hard when it's constantly changing lol.

Anyway, is that how they check the authenticity of the device as well? Connecting to their own server?
legendary
Activity: 1624
Merit: 2509
August 01, 2019, 04:29:13 AM
#6
Is that the only way to do it and has there ever been an incident similar to the Electrum phishing attacks on the Ledger Live app?

Ledger live does not connect to random server, but to their own server.
A phishing attack like the one using malicious electrum server is not possible.

Even when, the only way for a malicious application to get your coins, is if you manually confirm a transaction to the attackers address.

If you double check the address and amount of each outgoing transactions, you won't lose your funds.



Is the newest version always available here: https://shop.ledger.com/pages/ledger-live ?

Should be, most probably.

But you can download the newest (or older) version(s) from their github: https://github.com/LedgerHQ/ledger-live-desktop/releases.
legendary
Activity: 2730
Merit: 7065
August 01, 2019, 04:23:45 AM
#5
This thread got me thinking. I update the Ledger Live by clicking on the update notifications as well. Is that the only way to do it and has there ever been an incident similar to the Electrum phishing attacks on the Ledger Live app? Maybe I should reconsider this approach.

Clicking on the download button on the official site doesn't show which version it is.
Is the newest version always available here: https://shop.ledger.com/pages/ledger-live ?
legendary
Activity: 1876
Merit: 3139
August 01, 2019, 03:42:50 AM
#4
I did, and I even deleted the whole folder. I didn't find any executable too.

That's weird. There should be at least the uninstaller. Check Windows Defender and your anti-virus software. The latter might be the case even if it doesn't prompt anything. You can also try re-downloading the installer from here.

Well, At least I know I'm safe with that. The only way they could access the wallet is to have the recovery seeds right? The phishing techniques that are in some threads here.

Yes, never enter your seed outside your hardware wallet. If you need to enter it in Electrum in case you lose the wallet, it would be wise to create a new wallet and transfer your funds there.
copper member
Activity: 3010
Merit: 1284
https://linktr.ee/crwthopia
August 01, 2019, 03:21:40 AM
#3
Have you tried locating the Ledger Live folder in Program Files? You should be able to launch the program manually from there. Windows Search doesn't work well in some cases.
I did, and I even deleted the whole folder. I didn't find any executable too.

There is no need to. Your private keys never leave the hardware wallet. The biggest advantage of hardware wallets is that you can use them even on infected computes. You are safe unless you approve some shady transaction manually.
Well, At least I know I'm safe with that. The only way they could access the wallet is to have the recovery seeds right? The phishing techniques that are in some threads here.
legendary
Activity: 1876
Merit: 3139
August 01, 2019, 02:55:18 AM
#2
Have you tried locating the Ledger Live folder in Program Files? You should be able to launch the program manually from there. Windows Search doesn't work well in some cases.

I'll probably not use that wallet, or I will reset the Ledger Nano S. Either way, I hope it's not critical.

There is no need to. Your private keys never leave the hardware wallet. The biggest advantage of hardware wallets is that you can use them even on infected computes. You are safe unless you approve some shady transaction manually.
copper member
Activity: 3010
Merit: 1284
https://linktr.ee/crwthopia
August 01, 2019, 01:22:12 AM
#1
Has anybody experienced where you have updated your Ledger Live, and it doesn't show up anymore? After updating it, I'm worried that it has something to do with that, but I am confident that I got the update from the legitimate site. Let me give you a more precise explanation.

  • So I was planning to transfer some of my funds on my desktop (I rarely use this PC, only when transacting)
  • I typed on the Taskbar "Ledger," and it should show the Ledger Live Program
  • Program opens, type the password, etc. (All typical ways when opening the program and transacting)
  • There's a pop-up for an update, then I updated it
  • Suddenly, I cannot see it as an installed program. Nothing anymore in the taskbar when typing "ledger" just the installer of it

Has anybody experienced this? I have done a couple of re-installations or something. I'm not sure if my anti-virus software causes it, but I doubt it, it should prompt, and I monitored it carefully too. I'm not sure if my PC got compromised or something. I'm just worried about my security with it. I'll probably not use that wallet, or I will reset the Ledger Nano S. Either way, I hope it's not critical.
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