Topic: Leupay will rob your money if you relate to bitcoin. Be careful - page 2. (Read 3819 times)

1.Do you agree that your account termination was valid reason ? Just saying,you did comply with their TOS while signing up in the beginning.
2.Maybe read that agreement again and see if at all their excuse exists ?

Because that line speaks for itself.No further clarification is needed if you look at it. "document certifying the opened bank account ",maybe a stamp letter signed by the bank ? Maybe an email vouching you a customer for the bank ? You need to talk to the bank btw.

They said " Please send us a document certifying the opened bank account in order to proceed with the e-money redemption. "
I said "What document do you want ?"
Still no reply from them.

what should be done ?

Now they will not allow you to transfer from your account to kraken.com or bitstamp.net you must provide them all details and documents then they will give your refund in bank then you can transfer as your want because its all your fault not their

I personally see this as your fault as you was the one who didn't the terms of services but there is probably nothing to be worried about, you just need to wait until they reply, you didn't mention the amount involved here but I doubt It's something huge that they would scam you for.

I sent to kraken.com and bitstamp so they block my account. They can block my account if they want but they should let me transfer my money out.

You send SEPA to kraken.com, bitstamp.net or therocktrading.com ?

Yes, I was very surprise. A lot of money in there. I think they do not want to give it back. They do not have the right to hold my money just because they cant handle bitcoin related business. Bitcoin is not illegal.

Holy sh*t! They cant handle bitcoin related business???

Leupay is online Sepa account.
They sent me email : "By this e-mail we inform you on the immediate suspension of the LeuPay Service and termination of the Agreement, since the business model of dealing with Bitcoins, does not corresponds to our clients acceptance policy.
The available balance in your LeuPay account, less applicable fee for e-money
redemption and fees for the bank transfer, will be transferred to your
company's bank account in a bank, licensed in EU. Please provide to us your
company bank account in a bank, licensed in EU.
I gave them my bank account in a bank, licences in EU.
But they said " Please send us a document certifying the opened bank account in order to proceed with the e-money redemption. "
I said "What document do you want ?"
I received the reply from leupay:
"Please send us an official document, such as statement or other, signed and
stamped by a bank, licensed in EU, certifying the opened bank account in order
to proceed with the e-money redemption."
I have read the agreement and I didn't find anything relate to bitcoin.
I don't have any business, I'm just personal. I use my saving to invest in bitcoin.
The full name in my bank acount is match to the full name in leupay account. That's enough. Why do leupay want a bank statement stamped and signed ? I'm very busy.