I don't know what is going on.
But is it normal, that you ignore your customers ?
The first few months was great.
But from october i've got the worst service ever.
A lot of down time, and if i ask for compensation ?
No response !
I also tried to change pools, perhaps the pools are the problem.
But also no response !
So, what is going on
Your s5 miner was too sensible to the heat which cause a downtime, we did compensate you once for a downtime.
We announce that we have decided to stop this cloud hosting service because it wasn't successful as a business model in Ontario.
If you have a miner hosted in our warehouse please send us a support ticket with your address so we can ship it to you.
Thank you