Topic: Liquid Synergy Designs Inc. refund tracking thread (Read 1986 times)

 * Quantity of chips (ex: 256) : 34 chips
 * Batches (ex: Batches 2 & 3 ) : Batch 4
 * Date refund was requested:  Sep 22 2013
 * Date refund was received (empty if not received): hoping for a miracle
 * If order was for "Chips-only" or "K16 Assembly" : 2 K16, tested, hosted

He said 25% at some point for assembly and then maybe a little more if he is able to find other uses for the parts.

Other batch providers offered 50% upfront with another 20% (for 70% total) after they used the parts for other assembly services, such as bitfury. Other batch providers also offered 100% chip refund while SB only provided 95%, keeping 5% ($25,000) for his time to manage the group buy, which seems excessive.

SB has provided no updates on the assembly refund. He stated that he put in a lot of time and effort. Personally I think SB is trying to keep his profit on the failed project by charging for unfulfiled services, which is very much plainly illegal and he can not do this.

The cost structure of the assembly servies was:
$35    - Parts
$60    - Assembly of K16 board only
$28.5 - Parts for full unit (i.e. heatsinks, fans, power cables, etc)
$10    - Assembly of full unit / Testing

Everyone agrees that parts can not be fully refunded, but the other aspects of assembly have not been performed and should be largly recoverable, but SB does not seem to be willing to talk about this. It also makes no sense that the 25% refund is the same offered for all assembly services.

Personally, I think SB is hoping that he will be able to do a gen2 or bitfury or other ASIC chip assembly, and he is holding onto everyone's money until he is able to work this out. This is also plainly illegal.

Forgot to mention my refund was chips only. Assembly has not been refunded.

I kinda forgot did SB mention anything about refunds for assembly?

Looks like a bunch more have been coming in.

If you posted on this list and received a refund, please make sure to communicate that.

A note on the refund order, it seems SB is refunding in order of requests. If you use rocks and sprint347's second refund request date (due to bad invalid signitures on the first attempt) then the order seems to be FIFO.

904 chips
batch 4
16/09 (before 16/09 in fact, but don't have the exact date anymore - possibly around 10/09)
54x K16 assembly+testing+hosting

no refund for chips received (and possibly no full refund at all either). I'm pissed off.

Refund for chips portion received today. Sad that the amount refunded is significantly more than a K16 could ever mine over it's lifetime, even assuming free assembly and electricity...

Refund for chips arrived this morning, Sep 30th.

Thanks much, Steamboat!

Chip refund received - 1.3072BTC

Refunded. I'm already in the table in the 2nd post.

30/9/2013.

296 chips
Batch 5
9/12/2013
Not received
Chips only

* Quantity of chips (ex: 256)

41

 * Batches (ex: Batches 2 & 3 )

Batches 3 & 5

 * Date refund was requested

08-Sep-2013

 * Date refund was received (empty if not received)

20-Sep-2013

 * If order was for "Chips-only" or "K16 Assembly"

K16 Assembly

80
4
9/22
Not received
Chips + Assembly

64 chips from batch 5 with full assembly
Chip refund requested on 12th September and received on 24th September

still nothing

still nothing.

also awaiting refund on K16 and international freight.

never again.

Received my partial refund for my chips today.

32 chips
Batch 3
Refund request 13 Sep
Refund received 24 Sep

Refund received 24-Sept-2013

batch 2

100 chips

requested 23rd sept, no email or refund yet.

485 chips
Batch 3 & 4
9 Sept & again on 14 Sept after receiving an email that the authenticate did not work (I did the signature incorrect the first time)
Purchased K16 assembly & testing
No refund or reply yet