It seems to be suspicious, but we don't know in whos hand the website currently is .... has anyone tried luck via that email address?
Yes, there are. For example, user
vizito sent a request for compensation to this email and this is what a wonderful response he received. In order to receive your funds, you need:
Please provide the following information:
1. Data on the first transaction of account replenishment on the exchange
(currency name, amount, deposit date, TX ID of the transaction).
2. Passport or ID card (high-resolution scanned document, photograph
not acceptable). If the passport has a page with registration, then you need
her scan too.
3. Data on registration at the place of residence (passport page with
registration, or a rent receipt with your name and address, or
bank statement with your name and address, or a certificate from an authorized
authority with your name and address). Electronic documents are not suitable
a scan of a paper document is required.
4. Selfie with an open passport in one hand, and a sheet of paper with
written on it with the date of application and the inscription Livecoin, in another.
The passport must be readable.
5. The device used to log into the account (operating system and
version, brand, model, browser name and version). At least one
the main device used to enter.
6. Source of funds.
7. Video recording of the withdrawal source for the first incoming transaction
on Livecoin. If you withdraw from another exchange, it is necessary that in the video
TX ID, date, website address were visible. In the same video (in one file without
gluing) You should appear with a passport (or ID card) in your hands next to
Your face and say: my name is (your name), today's date
(day, month year) such and such, time such and such, I am applying for a withdrawal
funds and confirm that all funds are my own and
are of legal origin.
File format - AVI, weight - no more than 200 megabytes. You can fill in any
file hosting password-protected archive with video and send a download link and
password.
Note:
The application must be sent from the email to which it was registered
account.
Do not create new letters, use a reply with a citation of correspondence.
Only scans of documents (not photos!), Size
at least 1920 pixels on the wide side, without any introduced
edits, in the color of the original. Scan format - jpg, jpeg.
Fuzzy, distorted selfies, photo documents are not accepted (instead of
scans).
With such a set of necessary data, it is safe to say that 99% of victims will never get their money back. The exchange specially created such conditions in order to minimize the return of money, because they organized an exit scam so that later the money would not be returned. Those who have stuck funds there, i'm sorry, but you can say goodbye to your money forever, nothing will be returned to you, most likely.